HomeInbox
CustomersMr. Benjamin Ryan

Mr. Benjamin Ryan

freddie.pagac@yahoo.com
Tickets48Responses12
Showing 1 - 48 of 48
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
69061067Where is my order?SolvedNormalMr. Benjamin Ryan—Darryl JacobiEmail
influencervip
1d 6h○Sent, no reply———May 22, 2026-
78035784Return after 30-day windowClosedNormalMr. Benjamin Ryan—Lily RaynorEmail
shippingloyaltygift-card
16h●Responded5/5——May 21, 2026May 25, 2026
38902986Foundation match helpSolvedNormalMr. Benjamin Ryan—Mr. Lonie HudsonChat
returnsshade-matchloyalty
3h⊘Not fired———May 16, 2026-
32728522Price match requestClosedLowMr. Benjamin Ryan—Chaz RennerChat
shipping
12h○Sent, no reply———May 16, 2026May 24, 2026
51581796Influencer code not workingSolvedNormalMr. Benjamin Ryan—Tommy KuvalisChat—13h●Responded9/11——May 8, 2026-
92403261Shipping cost questionSolvedHighMr. Benjamin Ryan—Vilma GusikowskiChat
returnsfragrance
7d 23h○Sent, no reply———Apr 24, 2026-
55906302Insider tier issueClosedNormalMr. Benjamin Ryan—Lily RaynorEmail
gift-cardloyaltyapp
2d 12h○Sent, no reply———Apr 12, 2026Apr 22, 2026
19735730Birthday gift not receivedSolvedNormalMr. Benjamin Ryan—Yazmin JastChat
returnswholesalefragrance
1h●Responded4/5——Apr 9, 2026-
85005905Gift card balance questionSolvedNormalMr. Benjamin Ryan—Darryl JacobiPhone
influencer
8h○Sent, no reply———Mar 4, 2026-
86764459Store experience feedbackSolvedLowMr. Benjamin Ryan—Mr. Skyla TrantowEmail
bopis
6h⊘Not fired———Feb 28, 2026-
89273436Restock alert for backorderClosedNormalMr. Benjamin Ryan—Julie HodkiewiczEmail—2d 22h⊘Not fired———Feb 24, 2026Mar 1, 2026
84231740App crashes at checkoutSolvedLowMr. Benjamin Ryan—Julie HodkiewiczEmail
loyaltyrefund
2h○Sent, no reply———Feb 24, 2026-
90246330Klarna / Afterpay split issueSolvedNormalMr. Benjamin Ryan—Chaz RennerChat—6h○Sent, no reply———Feb 8, 2026-
44447604Restock alert for backorderSolvedNormalMr. Benjamin Ryan—Mr. Skyla TrantowEmail—2h○Sent, no reply———Feb 6, 2026-
53498073Restock alert for backorderSolvedNormalMr. Benjamin Ryan—Mr. Cade SengerChat
samples
14h●Responded4/11——Feb 3, 2026-
95474419Address change after shippingOpenNormalMr. Benjamin Ryan—Kip Schroeder IVChat
gift-cardsamples
-—Skipped———Jan 25, 2026-
36864980Return after 30-day windowClosedNormalMr. Benjamin Ryan—Dr. Mandy McLaughlinChat—5h○Sent, no reply———Jan 19, 2026Jan 25, 2026
96146932Birthday gift not receivedSolvedNormalMr. Benjamin Ryan—Julie HodkiewiczEmail
vip
20h○Sent, no reply———Jan 7, 2026-
74863567Where is my order?SolvedNormalMr. Benjamin Ryan—Faith HilllEmail
refund
22h●Responded1/5——Jan 5, 2026-
12708647Birthday gift not receivedSolvedLowMr. Benjamin Ryan—Steve O'ConnerEmail
bopis
3h⊘Not fired———Jan 1, 2026-
94913563Question about product ingredientsClosedHighMr. Benjamin Ryan—Ignatius CummerataChat
shade-match
2h⊘Not fired———Dec 4, 2025Dec 10, 2025
46161869Shipping cost questionSolvedNormalMr. Benjamin Ryan—Steve O'ConnerEmail
samplesdamaged
5h●Responded3/5——Dec 3, 2025-
96690049Refund not receivedPendingHighMr. Benjamin Ryan—Tommy KuvalisPhone
fragrancewholesale
-—Skipped———Dec 1, 2025-
27761545BOPIS order cancelled at storeOpenNormalMr. Benjamin Ryan—Vilma GusikowskiChat
influencer
-—Skipped———Oct 31, 2025-
15341400Wholesale order questionClosedHighMr. Benjamin Ryan—Darryl JacobiPhone
returnsgift-card
17h○Sent, no reply———Oct 31, 2025Nov 5, 2025
93675544Address change after shippingClosedUrgentMr. Benjamin Ryan—Katrina JohnsEmail
bopis
19h○Sent, no reply———Oct 27, 2025Oct 30, 2025
77683886Missing samples in orderSolvedHighMr. Benjamin Ryan—Garth DooleyEmail
shippingloyaltyapp
19h○Sent, no reply———Oct 22, 2025-
48437401Store experience feedbackClosedLowMr. Benjamin Ryan—Jacklyn DareSocial
viployalty
6h⊘Not fired———Oct 17, 2025Oct 24, 2025
34787435App crashes at checkoutSolvedLowMr. Benjamin Ryan—Faith HilllChat—1h○Sent, no reply———Oct 6, 2025-
74236285Item authenticity concernSolvedNormalMr. Benjamin Ryan—Jacklyn DareChat
fragrancevip
14h⊘Not fired———Sep 16, 2025-
67705754Cancel order requestSolvedLowMr. Benjamin Ryan—Jacklyn DarePhone
wholesalerefund
4h●Responded5/5——Sep 9, 2025-
59732549Cancel order requestSolvedNormalMr. Benjamin Ryan—Kip Schroeder IVEmail—4h○Sent, no reply———Sep 9, 2025-
86687928Where is my order?SolvedLowMr. Benjamin Ryan—Amely PacochaEmail—2d 18h○Sent, no reply———Aug 29, 2025-
43875545Price match requestSolvedNormalMr. Benjamin Ryan—Amely PacochaChat
returnssamplesinfluencer
12h○Sent, no reply———Aug 25, 2025-
53338853Klarna / Afterpay split issueOpenNormalMr. Benjamin Ryan—Katrina JohnsEmail
refundloyalty
-—Skipped———Aug 23, 2025-
89366202Loyalty points not postingPendingNormalMr. Benjamin Ryan—Mr. Eliza Gerhold IVChat—-—Skipped———Aug 15, 2025-
29663414Allergic reaction concernClosedHighMr. Benjamin Ryan—Chaz RennerEmail—16h○Sent, no reply———Aug 9, 2025Aug 11, 2025
81501370Allergic reaction concernSolvedNormalMr. Benjamin Ryan—Faith HilllEmail
fragrance
1h●Responded4/5——Aug 7, 2025-
85395578Refund not receivedSolvedLowMr. Benjamin Ryan—Mr. Lonie HudsonPhone
wholesalesamplesgift-card
7h●Responded1/5——Aug 6, 2025-
24719919App crashes at checkoutSolvedNormalMr. Benjamin Ryan—Kip Schroeder IVChat—5h●Responded4/5——Aug 1, 2025-
15648308Insider tier issuePendingNormalMr. Benjamin Ryan—Mr. Eliza Gerhold IVSocial
refundreturnsdamaged
-—Skipped———Jul 16, 2025-
74512239Where is my order?ClosedNormalMr. Benjamin Ryan—Eula McKenziePhone
vipappreturns
5h●Responded3/5——Jul 12, 2025Jul 16, 2025
51344915BOPIS pickup not readySolvedNormalMr. Benjamin Ryan—Kaela FriesenSocial
refund
3h⊘Not fired———Jul 1, 2025-
35806013Wrong shade sentSolvedNormalMr. Benjamin Ryan—Lily RaynorChat
wholesale
3d 21h○Sent, no reply———Jun 23, 2025-
25937860Lost package follow-upSolvedHighMr. Benjamin Ryan—Lily RaynorEmail
gift-card
19h⊘Not fired———Jun 19, 2025-
78111411Wholesale order questionSolvedNormalMr. Benjamin Ryan—Oscar O'HaraChat—6h○Sent, no reply———Jun 6, 2025-
94662042Insider tier issueSolvedNormalMr. Benjamin Ryan—Yazmin JastEmail—20h●Responded10/11——Jun 5, 2025-
63488720Pro discount enrollmentPendingNormalMr. Benjamin Ryan—Yazmin JastEmail
shade-matchdamagedsamples
-—Skipped———May 26, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Benjamin Ryan
Email
freddie.pagac@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
17,352
Lifetime spend
704
Last purchase
Mar 3, 2026
Skin tone
deep
Foundation shade
57C
Skin concerns
—
Allergies / restrictions
nut-allergy
Favorite brands
—
YTD spend
1,388
App installed
Yes
App last opened
Apr 28, 2026
Email subscribed
—
Marketing segment
—
Last purchase amount
—
Total orders
28
Preferred category
makeup
Tickets
Tickets
48
Last seen
May 22, 2026
Responses
Avg rating
4.42