Anita Kerluke
ludwig_frami45@gmail.com
Showing 1 - 29 of 29
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74809268 | Lost package follow-up | Closed | Normal | — | damagedinfluencerapp | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 | |||
| 41938423 | Birthday gift not received | Open | Normal | — | Phone | samples | - | —Skipped | — | — | — | Apr 6, 2026 | - | ||
| 66040316 | App crashes at checkout | Pending | High | — | bopis | - | —Skipped | — | — | — | Mar 22, 2026 | - | |||
| 39103253 | Missing samples in order | Pending | Normal | — | — | - | —Skipped | — | — | — | Mar 20, 2026 | - | |||
| 20631275 | BOPIS order cancelled at store | Closed | Normal | — | Chat | app | 20h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Feb 28, 2026 | ||
| 15413798 | Lost package follow-up | Solved | High | — | Chat | gift-cardapp | 2d 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 05458416 | Item authenticity concern | Solved | Low | — | shipping | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |||
| 80439983 | Return after 30-day window | Open | Normal | — | shade-matchreturns | - | —Skipped | — | — | — | Dec 18, 2025 | - | |||
| 53844603 | Shipping cost question | Solved | Normal | — | Chat | vipinfluencerwholesale | 7h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | ||
| 70120907 | Birthday gift not received | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |||
| 70969983 | Lost package follow-up | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 15, 2025 | |||
| 74756958 | Wholesale order question | Solved | Normal | — | damaged | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 35058815 | Question about product ingredients | Solved | Normal | — | Chat | refundshippingdamaged | 2d 11h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | ||
| 60828375 | Return after 30-day window | Open | Low | — | Chat | damagedwholesalereturns | - | —Skipped | — | — | — | Nov 15, 2025 | - | ||
| 02432534 | Restock alert for backorder | Closed | Normal | — | vipwholesaleapp | 3h | ●Responded | 1/5 | — | — | Nov 3, 2025 | Nov 8, 2025 | |||
| 93575273 | Question about product ingredients | Solved | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | ||
| 36889313 | Shipping cost question | Closed | High | — | apployalty | 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 13, 2025 | |||
| 39507492 | App login problem | Solved | Normal | — | bopis | 4h | ⊘Not fired | — | — | — | Oct 2, 2025 | - | |||
| 82928144 | Gift card balance question | Solved | Normal | — | shippingbopisdamaged | 2d 3h | ⊘Not fired | — | — | — | Sep 4, 2025 | - | |||
| 56036534 | Klarna / Afterpay split issue | Solved | High | — | — | 6h | ⊘Not fired | — | — | — | Sep 3, 2025 | - | |||
| 89183713 | Wrong shade sent | Closed | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 20, 2025 | |||
| 26977824 | App crashes at checkout | Closed | Normal | — | Chat | — | 10h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 11, 2025 | ||
| 25494187 | Lost package follow-up | Closed | Normal | — | damagedapployalty | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 28, 2025 | |||
| 85130980 | Item authenticity concern | Solved | High | — | Chat | fragrance | 14h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | ||
| 45083499 | Price match request | Solved | Normal | — | Chat | influencervip | 2d 17h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | ||
| 79400499 | Question about product ingredients | Solved | Urgent | — | Chat | fragranceinfluencergift-card | 23h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | ||
| 73967800 | Missing samples in order | Closed | Urgent | — | loyaltyshade-match | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |||
| 73457353 | Insider tier issue | Open | Normal | — | influencer | - | —Skipped | — | — | — | May 30, 2025 | - | |||
| 69833377 | Wholesale order question | Closed | Normal | — | Social | samplesshippingreturns | 20h | ⊘Not fired | — | — | — | May 25, 2025 | May 31, 2025 |