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CustomersAnita Kerluke

Anita Kerluke

ludwig_frami45@gmail.com
Tickets29Responses4
Showing 1 - 29 of 29
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
74809268Lost package follow-upClosedNormalAnita Kerluke—Katrina JohnsEmail
damagedinfluencerapp
5h○Sent, no reply———May 22, 2026May 29, 2026
41938423Birthday gift not receivedOpenNormalAnita Kerluke—Darryl JacobiPhone
samples
-—Skipped———Apr 6, 2026-
66040316App crashes at checkoutPendingHighAnita Kerluke—Mr. Eliza Gerhold IVEmail
bopis
-—Skipped———Mar 22, 2026-
39103253Missing samples in orderPendingNormalAnita Kerluke—Ignatius CummerataEmail—-—Skipped———Mar 20, 2026-
20631275BOPIS order cancelled at storeClosedNormalAnita Kerluke—Yazmin JastChat
app
20h●Responded5/5——Feb 26, 2026Feb 28, 2026
15413798Lost package follow-upSolvedHighAnita Kerluke—Amely PacochaChat
gift-cardapp
2d 3h○Sent, no reply———Feb 20, 2026-
05458416Item authenticity concernSolvedLowAnita Kerluke—Kip Schroeder IVEmail
shipping
1h○Sent, no reply———Feb 12, 2026-
80439983Return after 30-day windowOpenNormalAnita Kerluke—Eula McKenzieEmail
shade-matchreturns
-—Skipped———Dec 18, 2025-
53844603Shipping cost questionSolvedNormalAnita Kerluke—Mr. Skyla TrantowChat
vipinfluencerwholesale
7h○Sent, no reply———Dec 16, 2025-
70120907Birthday gift not receivedSolvedNormalAnita Kerluke—Leonard Waters-HowellEmail—5h○Sent, no reply———Dec 13, 2025-
70969983Lost package follow-upClosedNormalAnita Kerluke—Darryl JacobiEmail—5h○Sent, no reply———Dec 10, 2025Dec 15, 2025
74756958Wholesale order questionSolvedNormalAnita Kerluke—Yazmin JastEmail
damaged
1h○Sent, no reply———Dec 1, 2025-
35058815Question about product ingredientsSolvedNormalAnita Kerluke—Tommy KuvalisChat
refundshippingdamaged
2d 11h○Sent, no reply———Nov 28, 2025-
60828375Return after 30-day windowOpenLowAnita Kerluke—Leonard Waters-HowellChat
damagedwholesalereturns
-—Skipped———Nov 15, 2025-
02432534Restock alert for backorderClosedNormalAnita Kerluke—Kip Schroeder IVEmail
vipwholesaleapp
3h●Responded1/5——Nov 3, 2025Nov 8, 2025
93575273Question about product ingredientsSolvedNormalAnita Kerluke—Tommy KuvalisChat—4h●Responded5/5——Oct 10, 2025-
36889313Shipping cost questionClosedHighAnita Kerluke—Mr. Cade SengerEmail
apployalty
1h○Sent, no reply———Oct 9, 2025Oct 13, 2025
39507492App login problemSolvedNormalAnita Kerluke—Miss Amber Hintz Sr.Email
bopis
4h⊘Not fired———Oct 2, 2025-
82928144Gift card balance questionSolvedNormalAnita Kerluke—Miss Amber Hintz Sr.Email
shippingbopisdamaged
2d 3h⊘Not fired———Sep 4, 2025-
56036534Klarna / Afterpay split issueSolvedHighAnita Kerluke—Dr. Mandy McLaughlinEmail—6h⊘Not fired———Sep 3, 2025-
89183713Wrong shade sentClosedNormalAnita Kerluke—Leonard Waters-HowellEmail—1h●Responded5/5——Aug 13, 2025Aug 20, 2025
26977824App crashes at checkoutClosedNormalAnita Kerluke—Katrina JohnsChat—10h⊘Not fired———Aug 7, 2025Aug 11, 2025
25494187Lost package follow-upClosedNormalAnita Kerluke—Lily RaynorEmail
damagedapployalty
6h○Sent, no reply———Jul 24, 2025Jul 28, 2025
85130980Item authenticity concernSolvedHighAnita Kerluke—Tommy KuvalisChat
fragrance
14h○Sent, no reply———Jul 18, 2025-
45083499Price match requestSolvedNormalAnita Kerluke—Julie HodkiewiczChat
influencervip
2d 17h○Sent, no reply———Jul 11, 2025-
79400499Question about product ingredientsSolvedUrgentAnita Kerluke—Leonard Waters-HowellChat
fragranceinfluencergift-card
23h○Sent, no reply———Jun 27, 2025-
73967800Missing samples in orderClosedUrgentAnita Kerluke—Mr. Skyla TrantowEmail
loyaltyshade-match
5h○Sent, no reply———Jun 19, 2025Jun 23, 2025
73457353Insider tier issueOpenNormalAnita Kerluke—Vilma GusikowskiEmail
influencer
-—Skipped———May 30, 2025-
69833377Wholesale order questionClosedNormalAnita Kerluke—Lily RaynorSocial
samplesshippingreturns
20h⊘Not fired———May 25, 2025May 31, 2025
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Properties

Customer
Name
Anita Kerluke
Email
ludwig_frami45@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
6,849
Lifetime spend
2,376
Last purchase
May 14, 2026
Skin tone
fair
Foundation shade
30N
Skin concerns
—
Allergies / restrictions
latex-allergy
Favorite brands
—
YTD spend
—
App installed
—
App last opened
May 2, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
320
Total orders
57
Preferred category
wellness
Tickets
Tickets
29
Last seen
May 22, 2026
Responses
Avg rating
4.00