Mr. Ian Witting
mervin_gutmann88@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76119998 | BOPIS order cancelled at store | Solved | Normal | Mr. Ian Witting | — |  Yazmin Jast | Chat | — | 20h | ⊘Not fired | — | — | — | May 20, 2026 | - |
| 67101275 | Insider tier issue | Closed | Low | Mr. Ian Witting | — |  Oscar O'Hara | bopis | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | |
| 57891104 | Pro discount enrollment | Pending | High | Mr. Ian Witting | — |  Garth Dooley | loyalty | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 46839485 | Address change after shipping | Open | Normal | Mr. Ian Witting | — |  Tommy Kuvalis | gift-cardbopisrefund | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 82648331 | Influencer code not working | Closed | High | Mr. Ian Witting | — |  Amely Pacocha | Chat | shippingsamples | 1h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 1, 2026 |
| 41691995 | Refund not received | Solved | Normal | Mr. Ian Witting | — |  Faith Hilll | loyaltyreturnsinfluencer | 1d 12h | ⊘Not fired | — | — | — | Mar 30, 2026 | - | |
| 67183326 | Missing samples in order | Solved | Normal | Mr. Ian Witting | — |  Kaela Friesen | damagedfragrance | 5h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 16952356 | Gift card balance question | Solved | Normal | Mr. Ian Witting | — | Yazmin Jast | appinfluencer | 6h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 63976469 | App login problem | Solved | Normal | Mr. Ian Witting | — |  Steve O'Conner | Chat | returnswholesalegift-card | 15h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - |
| 61703763 | Return after 30-day window | Solved | Low | Mr. Ian Witting | — | Yazmin Jast | Phone | — | 1h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - |
| 20711624 | Order arrived damaged | Solved | Urgent | Mr. Ian Witting | — |  Mr. Cade Senger | — | 7h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 41960182 | App login problem | Open | Low | Mr. Ian Witting | — | Garth Dooley | influencervip | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 21115030 | Refund not received | Closed | Normal | Mr. Ian Witting | — |  Vilma Gusikowski | damaged | 3h | ●Responded | 10/11 | — | — | Jan 20, 2026 | Jan 21, 2026 | |
| 28228122 | Discount code not working | Closed | Normal | Mr. Ian Witting | — | Oscar O'Hara | Social | bopisshippingshade-match | 4h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 23, 2026 |
| 61074707 | App login problem | Solved | Normal | Mr. Ian Witting | — | Mr. Cade Senger | — | 2d 16h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - | |
| 04180517 | Refund not received | Solved | Normal | Mr. Ian Witting | — | Oscar O'Hara | Chat | — | 2d 14h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - |
| 37519456 | Gift card balance question | Solved | Normal | Mr. Ian Witting | — |  Eula McKenzie | wholesaledamagedsamples | 5h | ●Responded | 10/11 | — | — | Jan 2, 2026 | - | |
| 07639381 | App login problem | Solved | Normal | Mr. Ian Witting | — | Yazmin Jast | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - |
| 75051110 | Lost package follow-up | Closed | Urgent | Mr. Ian Witting | — |  Ignatius Cummerata | gift-card | 1h | ●Responded | 4/5 | — | — | Nov 21, 2025 | Nov 28, 2025 | |
| 72346383 | Item authenticity concern | Solved | Urgent | Mr. Ian Witting | — | Steve O'Conner | damagedinfluencer | 4h | ⊘Not fired | — | — | — | Oct 11, 2025 | - | |
| 77031599 | BOPIS order cancelled at store | Solved | Normal | Mr. Ian Witting | — | Faith Hilll | bopisvipgift-card | 1h | ●Responded | 5/5 | — | — | Oct 8, 2025 | - | |
| 45770004 | Foundation match help | Solved | Normal | Mr. Ian Witting | — |  Mr. Lonie Hudson | — | 20h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 44413414 | Pro discount enrollment | Solved | High | Mr. Ian Witting | — | Amely Pacocha | fragrance | 18h | ●Responded | 10/11 | — | — | Sep 10, 2025 | - | |
| 51532107 | Price match request | Pending | Normal | Mr. Ian Witting | — | Mr. Cade Senger | Phone | fragrancedamagedshade-match | - | —Skipped | — | — | — | Sep 2, 2025 | - |
| 41819028 | Missing samples in order | Solved | Normal | Mr. Ian Witting | — |  Miss Amber Hintz Sr. | Chat | appgift-card | 2h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - |
| 38074448 | Discount code not working | Solved | Low | Mr. Ian Witting | — | Ignatius Cummerata | app | 3h | ⊘Not fired | — | — | — | Aug 14, 2025 | - | |
| 70097911 | Klarna / Afterpay split issue | Pending | Low | Mr. Ian Witting | — |  Darryl Jacobi | Phone | refund | - | —Skipped | — | — | — | Aug 4, 2025 | - |
| 39040264 | Store experience feedback | Solved | Low | Mr. Ian Witting | — | Tommy Kuvalis | shade-match | 1h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 42460604 | Item authenticity concern | Solved | High | Mr. Ian Witting | — |  Lily Raynor | shippingdamaged | 3d | ●Responded | 3/5 | — | — | Jul 15, 2025 | - | |
| 07743227 | BOPIS pickup not ready | Open | High | Mr. Ian Witting | — | Garth Dooley | shipping | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 37703455 | Discount code not working | Closed | Normal | Mr. Ian Witting | — |  Julie Hodkiewicz | Social | shippingappfragrance | 3h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 22, 2025 |
| 16919393 | App login problem | Open | Normal | Mr. Ian Witting | — | Oscar O'Hara | returns | - | —Skipped | — | — | — | Jun 17, 2025 | - | |
| 81461159 | Where is my order? | Solved | Normal | Mr. Ian Witting | — | Lily Raynor | vipshipping | 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 55588212 | Klarna / Afterpay split issue | Closed | Normal | Mr. Ian Witting | — | Steve O'Conner | Chat | returnsloyalty | 3h | ○Sent, no reply | — | — | — | May 25, 2025 | May 31, 2025 |
| 76762688 | Refund not received | Solved | Normal | Mr. Ian Witting | — | Tommy Kuvalis | Chat | appdamagedloyalty | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | - |