Amber Herman
wilhelm82@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Already referred three friends. They all love it too. | 88284370Where is my order? | Amber Herman |  Kip Schroeder IV | Apr 24, 2026, 6:56 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 76119863Wholesale order question | Amber Herman |  Miss Amber Hintz Sr. | Apr 10, 2026, 11:45 PM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 34930347BOPIS pickup not ready | Amber Herman |  Vilma Gusikowski | Feb 8, 2026, 1:18 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 88561867Refund not received | Amber Herman |  Julie Hodkiewicz | Jan 15, 2026, 5:24 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 22211623Klarna / Afterpay split issue | Amber Herman |  Oscar O'Hara | Dec 8, 2025, 4:34 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 05968753Influencer code not working | Amber Herman |  Chaz Renner | Nov 29, 2025, 6:15 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 58314673Store experience feedback | Amber Herman |  Mr. Lonie Hudson | Nov 14, 2025, 7:33 PM |
| 4/5 | Nice intro. The routine builder felt rushed. | 99732633Foundation match help | Amber Herman | Kip Schroeder IV | Oct 16, 2025, 1:09 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 06395794Cancel subscription / Auto-replenish | Amber Herman | Chaz Renner | Oct 2, 2025, 6:13 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 25606071Wholesale order question | Amber Herman |  Yazmin Jast | Sep 7, 2025, 2:24 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 13206995Return after 30-day window | Amber Herman |  Leonard Waters-Howell | Sep 6, 2025, 1:14 PM |
| 4/5 | Better samples program — let me actually pick what I want to try. | 99657640Influencer code not working | Amber Herman | Chaz Renner | Aug 15, 2025, 3:16 AM |
| 4/5 | More fragrance education in the app. | 97351852Where is my order? | Amber Herman |  Mr. Eliza Gerhold IV | Jun 18, 2025, 1:28 PM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 27842455Item authenticity concern | Amber Herman |  Tommy Kuvalis | Jun 17, 2025, 5:49 AM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 15428394Address change after shipping | Amber Herman | Julie Hodkiewicz | May 25, 2025, 12:34 AM |