Webster Gerhold
doreen31@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08681771 | Price match request | Solved | Normal | Webster Gerhold | — |  Faith Hilll | returns | 18h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |
| 17984874 | Item authenticity concern | Closed | High | Webster Gerhold | — |  Darryl Jacobi | Chat | — | 11h | ●Responded | 4/5 | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 76739362 | BOPIS pickup not ready | Open | Low | Webster Gerhold | — |  Lily Raynor | Chat | shippingsamples | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 03231359 | Order arrived damaged | Solved | Low | Webster Gerhold | — |  Kip Schroeder IV | Phone | — | 1h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 97257736 | Missing samples in order | Solved | Normal | Webster Gerhold | — |  Miss Amber Hintz Sr. | appfragrancegift-card | 19h | ●Responded | 3/5 | — | — | Apr 13, 2026 | - | |
| 97274537 | App crashes at checkout | Solved | Normal | Webster Gerhold | — | Lily Raynor | vipsamples | 3h | ⊘Not fired | — | — | — | Mar 29, 2026 | - | |
| 93547623 | Insider tier issue | Solved | Normal | Webster Gerhold | — |  Garth Dooley | damaged | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 21176199 | Gift card balance question | Solved | Normal | Webster Gerhold | — | Kip Schroeder IV | shade-matchsamplesgift-card | 16h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 69440240 | Wrong shade sent | Solved | Normal | Webster Gerhold | — |  Tommy Kuvalis | bopis | 3h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |
| 48616141 | Refund not received | Solved | Low | Webster Gerhold | — |  Dr. Mandy McLaughlin | Phone | — | 21h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 22164169 | Cancel order request | Solved | Urgent | Webster Gerhold | — |  Ignatius Cummerata | shippinginfluencer | 3h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - | |
| 68105652 | BOPIS order cancelled at store | Solved | Normal | Webster Gerhold | — |  Mr. Skyla Trantow | shade-match | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 59826328 | Cancel order request | Closed | Normal | Webster Gerhold | — |  Eula McKenzie | — | 2d 8h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 16, 2026 | |
| 99790286 | Loyalty points not posting | Closed | Normal | Webster Gerhold | — | Lily Raynor | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 31, 2026 |
| 12041231 | Klarna / Afterpay split issue | Pending | High | Webster Gerhold | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Jan 21, 2026 | - | |
| 22131063 | Question about product ingredients | Solved | Normal | Webster Gerhold | — |  Katrina Johns | bopisgift-card | 2d 10h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 16943016 | Question about product ingredients | Solved | Normal | Webster Gerhold | — |  Kaela Friesen | — | 6h | ●Responded | 3/5 | — | — | Jan 18, 2026 | - | |
| 21947388 | Question about product ingredients | Solved | Normal | Webster Gerhold | — | Darryl Jacobi | Social | — | 2d 20h | ⊘Not fired | — | — | — | Jan 3, 2026 | - |
| 69215283 | Price match request | Solved | Normal | Webster Gerhold | — | Kaela Friesen | Chat | gift-cardinfluencerfragrance | 22h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 93789406 | Price match request | Solved | Low | Webster Gerhold | — |  Mr. Cade Senger | Chat | fragrancevipshade-match | 3h | ●Responded | 5/5 | — | — | Dec 24, 2025 | - |
| 50340749 | Discount code not working | Solved | Normal | Webster Gerhold | — | Lily Raynor | Phone | sampleswholesale | 20h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 10033260 | Discount code not working | Solved | Normal | Webster Gerhold | — |  Amely Pacocha | — | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 64287631 | Question about product ingredients | Solved | Normal | Webster Gerhold | — | Mr. Cade Senger | samplesgift-card | 14h | ●Responded | 4/5 | — | — | Nov 27, 2025 | - | |
| 54630881 | Pro discount enrollment | Pending | Low | Webster Gerhold | — | Tommy Kuvalis | samples | - | —Skipped | — | — | — | Nov 26, 2025 | - | |
| 65001753 | Allergic reaction concern | Solved | Urgent | Webster Gerhold | — | Tommy Kuvalis | Chat | — | 2d 1h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - |
| 96228346 | Store experience feedback | Solved | Normal | Webster Gerhold | — |  Vilma Gusikowski | wholesalesamples | 1d 23h | ⊘Not fired | — | — | — | Nov 19, 2025 | - | |
| 18595086 | Klarna / Afterpay split issue | Closed | Normal | Webster Gerhold | — | Vilma Gusikowski | Chat | — | 21h | ●Responded | 4/5 | — | — | Nov 13, 2025 | Nov 17, 2025 |
| 30139816 | Loyalty points not posting | Solved | Normal | Webster Gerhold | — | Faith Hilll | Chat | wholesale | 23h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - |
| 28746746 | Wholesale order question | Closed | Normal | Webster Gerhold | — | Tommy Kuvalis | — | 14h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 21, 2025 | |
| 03258692 | Insider tier issue | Solved | Low | Webster Gerhold | — | Kaela Friesen | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 43084156 | Wrong shade sent | Solved | Low | Webster Gerhold | — | Lily Raynor | Phone | shippingvipapp | 7h | ⊘Not fired | — | — | — | Oct 4, 2025 | - |
| 24631333 | Discount code not working | Closed | Normal | Webster Gerhold | — | Ignatius Cummerata | Chat | — | 21h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 5, 2025 |
| 44725221 | Loyalty points not posting | Closed | High | Webster Gerhold | — | Lily Raynor | Chat | bopisshade-matchvip | 1d 9h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 9, 2025 |
| 99835936 | BOPIS order cancelled at store | Solved | Low | Webster Gerhold | — | Kip Schroeder IV | loyaltysamples | 11h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | |
| 29242918 | Question about product ingredients | Closed | Low | Webster Gerhold | — | Amely Pacocha | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 27, 2025 |
| 70021727 | Lost package follow-up | Solved | Urgent | Webster Gerhold | — | Mr. Skyla Trantow | damagedwholesale | 2d 12h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 81687983 | Cancel subscription / Auto-replenish | Solved | Low | Webster Gerhold | — |  Mr. Lonie Hudson | Chat | loyalty | 3h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 67565876 | BOPIS order cancelled at store | Solved | Normal | Webster Gerhold | — | Ignatius Cummerata | Social | returnsgift-card | 23h | ⊘Not fired | — | — | — | Aug 6, 2025 | - |
| 11618809 | BOPIS pickup not ready | Solved | Normal | Webster Gerhold | — |  Yazmin Jast | appgift-card | 6h | ●Responded | 4/5 | — | — | Jul 17, 2025 | - | |
| 70997282 | BOPIS order cancelled at store | Solved | Normal | Webster Gerhold | — | Katrina Johns | shade-match | 18h | ●Responded | 10/11 | — | — | Jul 15, 2025 | - | |
| 59399686 | Price match request | Solved | Normal | Webster Gerhold | — | Garth Dooley | wholesaleloyalty | 1h | ●Responded | 4/5 | — | — | Jul 7, 2025 | - | |
| 72275791 | Order arrived damaged | Solved | High | Webster Gerhold | — | Eula McKenzie | Social | loyaltydamaged | 3h | ⊘Not fired | — | — | — | Jul 2, 2025 | - |
| 82644868 | Wholesale order question | Solved | Normal | Webster Gerhold | — | Eula McKenzie | Phone | gift-cardappshipping | 1h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |