Amanda Raynor
tyler.lesch98@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 81712157 | Return after 30-day window | Solved | Normal | — | — | 14h | ⊘Not fired | — | — | — | May 14, 2026 | - | |||
| 29005969 | Allergic reaction concern | Solved | Low | — | refund | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 45584889 | Missing samples in order | Pending | Normal | — | refundloyalty | - | —Skipped | — | — | — | Apr 8, 2026 | - | |||
| 52021968 | BOPIS order cancelled at store | Solved | Normal | — | shippingloyaltygift-card | 10h | ●Responded | 10/11 | — | — | Mar 7, 2026 | - | |||
| 98211979 | Insider tier issue | Pending | Low | — | — | - | —Skipped | — | — | — | Feb 24, 2026 | - | |||
| 99004285 | App login problem | Closed | Normal | — | Chat | — | 23h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 5, 2026 | ||
| 00319190 | Lost package follow-up | Closed | Normal | — | Chat | refundfragrance | 13h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 6, 2026 | ||
| 44788355 | Store experience feedback | Solved | Low | — | Chat | fragrancedamagedgift-card | 5d 11h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | ||
| 59932143 | Pro discount enrollment | Open | Normal | — | shade-matchreturnsapp | - | —Skipped | — | — | — | Jan 16, 2026 | - | |||
| 46955519 | Question about product ingredients | Solved | Normal | — | Chat | — | 1d 12h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | ||
| 81307548 | Allergic reaction concern | Pending | Low | — | Phone | shippingreturnsinfluencer | - | —Skipped | — | — | — | Jan 3, 2026 | - | ||
| 58929687 | Restock alert for backorder | Solved | Urgent | — | Chat | shippingdamaged | 3h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | ||
| 56762156 | Birthday gift not received | Solved | Low | — | Phone | bopisshade-match | 4h | ⊘Not fired | — | — | — | Dec 28, 2025 | - | ||
| 00945456 | Return after 30-day window | Open | Low | — | Phone | fragranceappinfluencer | - | —Skipped | — | — | — | Dec 23, 2025 | - | ||
| 63252580 | Where is my order? | Solved | Normal | — | shade-matchshipping | 1d 20h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |||
| 23312437 | Insider tier issue | Pending | Normal | — | Chat | samplesbopis | - | —Skipped | — | — | — | Dec 20, 2025 | - | ||
| 09656118 | Missing samples in order | Closed | Normal | — | Chat | wholesaledamagedsamples | 3h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 20, 2025 | ||
| 49130874 | Insider tier issue | Solved | Normal | — | Chat | returnsshade-matchbopis | 4h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | ||
| 36809442 | Item authenticity concern | Solved | Normal | — | app | 14h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |||
| 89287637 | Where is my order? | Pending | High | — | — | - | —Skipped | — | — | — | Nov 24, 2025 | - | |||
| 86613542 | Shipping cost question | Solved | Normal | — | returnsgift-cardbopis | 5h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |||
| 75608535 | Refund not received | Solved | Normal | — | Chat | shippingbopis | 1d | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | ||
| 03721344 | App crashes at checkout | Closed | Normal | — | shippingwholesaleinfluencer | 11h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 2, 2025 | |||
| 90448366 | Order arrived damaged | Pending | Normal | — | Chat | loyaltywholesaledamaged | - | —Skipped | — | — | — | Oct 27, 2025 | - | ||
| 26555681 | Klarna / Afterpay split issue | Open | Normal | — | Social | bopisvipapp | - | —Skipped | — | — | — | Oct 22, 2025 | - | ||
| 98603342 | Missing samples in order | Solved | Normal | — | loyaltywholesale | 2d 19h | ●Responded | 3/5 | — | — | Oct 22, 2025 | - | |||
| 47592399 | Allergic reaction concern | Solved | Normal | — | Chat | damagedgift-card | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 85959092 | Cancel order request | Solved | High | — | returnsappinfluencer | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |||
| 95817780 | BOPIS pickup not ready | Solved | High | — | Social | loyalty | 14h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | ||
| 47249549 | Question about product ingredients | Pending | Normal | — | — | - | —Skipped | — | — | — | Sep 24, 2025 | - | |||
| 41051256 | App crashes at checkout | Pending | High | — | Phone | returns | - | —Skipped | — | — | — | Sep 10, 2025 | - | ||
| 14679501 | Wholesale order question | Closed | High | — | bopiswholesaleshipping | 23h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 11, 2025 | |||
| 35594010 | Store experience feedback | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | Sep 9, 2025 | - | ||
| 56748704 | Store experience feedback | Solved | High | — | vipshippingbopis | 2d 16h | ●Responded | 1/5 | — | — | Jul 26, 2025 | - | |||
| 59227013 | App crashes at checkout | Solved | Urgent | — | — | 5h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |||
| 25282524 | Restock alert for backorder | Closed | High | — | fragrance | 23h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 | |||
| 33863081 | Foundation match help | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 23, 2025 | - | |||
| 70321844 | Missing samples in order | Pending | Low | — | Chat | loyalty | - | —Skipped | — | — | — | Jul 11, 2025 | - | ||
| 67415195 | Klarna / Afterpay split issue | Solved | High | — | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | ||
| 06556794 | Klarna / Afterpay split issue | Pending | Normal | — | Phone | damaged | - | —Skipped | — | — | — | Jul 8, 2025 | - | ||
| 07577484 | Missing samples in order | Closed | Normal | — | Chat | returnsshipping | 11h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 9, 2025 | ||
| 53434871 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 19h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | ||
| 81901614 | Foundation match help | Closed | High | — | Social | — | 5h | ⊘Not fired | — | — | — | Jun 9, 2025 | Jun 10, 2025 |