Dalton Stiedemann
felicia2@yahoo.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69085988 | Store experience feedback | Solved | Normal | — | Phone | — | 2h | ●Responded | 10/11 | — | — | May 20, 2026 | - | ||
| 51259693 | Shipping cost question | Closed | Normal | — | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | May 7, 2026 | May 11, 2026 | ||
| 27334888 | App crashes at checkout | Solved | High | — | loyaltydamagedapp | 5d 6h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |||
| 42687870 | Influencer code not working | Closed | Normal | — | gift-cardviprefund | 1h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 18, 2026 | |||
| 63559549 | Cancel order request | Solved | Normal | — | Chat | appfragrance | 2d 6h | ●Responded | 1/5 | — | — | Apr 10, 2026 | - | ||
| 72038102 | Store experience feedback | Solved | Low | — | influencer | 19h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |||
| 68322674 | Allergic reaction concern | Solved | High | — | Phone | — | 4h | ●Responded | 5/5 | — | — | Apr 8, 2026 | - | ||
| 79740563 | Question about product ingredients | Closed | Normal | — | — | 4h | ●Responded | 5/5 | — | — | Apr 3, 2026 | Apr 8, 2026 | |||
| 57044846 | Where is my order? | Pending | Normal | — | Chat | gift-carddamagedrefund | - | —Skipped | — | — | — | Mar 8, 2026 | - | ||
| 22206397 | Address change after shipping | Closed | Normal | — | Phone | refundinfluencer | 23h | ⊘Not fired | — | — | — | Mar 3, 2026 | Mar 11, 2026 | ||
| 91193438 | Lost package follow-up | Solved | Normal | — | Chat | vip | 14h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | ||
| 32672448 | Insider tier issue | Solved | High | — | fragrancereturnsshade-match | 3h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |||
| 17822066 | Price match request | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 8, 2026 | |||
| 29992161 | Return after 30-day window | Solved | Normal | — | Chat | vipinfluencer | 3d | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | ||
| 50895734 | Discount code not working | Solved | High | — | — | 12h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |||
| 03004729 | Return after 30-day window | Solved | Normal | — | Social | — | 6h | ⊘Not fired | — | — | — | Jan 8, 2026 | - | ||
| 85398342 | Birthday gift not received | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 2, 2026 | - | ||
| 82714835 | Loyalty points not posting | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | ||
| 66239008 | Cancel order request | Solved | Normal | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Dec 23, 2025 | - | ||
| 16076124 | Birthday gift not received | Solved | Low | — | vip | 11h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | |||
| 03524937 | Cancel order request | Solved | Low | — | Social | bopisdamagedinfluencer | 2d 3h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | ||
| 31952311 | Wholesale order question | Closed | Normal | — | Social | loyaltysamples | 1d 16h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 14, 2025 | ||
| 95447370 | Insider tier issue | Closed | Normal | — | damagedbopis | 5h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 26, 2025 | |||
| 24431208 | Order arrived damaged | Solved | Normal | — | shippingrefund | 6h | ●Responded | 3/5 | — | — | Nov 17, 2025 | - | |||
| 45742117 | Wholesale order question | Solved | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |||
| 22669297 | Loyalty points not posting | Solved | Low | — | loyaltyreturnssamples | 16h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |||
| 26928056 | Klarna / Afterpay split issue | Solved | High | — | shippingfragranceloyalty | 16h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | |||
| 76836372 | Missing samples in order | Pending | Normal | — | bopis | - | —Skipped | — | — | — | Aug 20, 2025 | - | |||
| 85939804 | Cancel order request | Solved | Normal | — | Chat | wholesale | 6h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - | ||
| 76094189 | Refund not received | Pending | Normal | — | vip | - | —Skipped | — | — | — | Jul 16, 2025 | - | |||
| 71413114 | Item authenticity concern | Closed | Normal | — | shipping | 2h | ●Responded | 10/11 | — | — | Jul 7, 2025 | Jul 10, 2025 | |||
| 24070740 | Loyalty points not posting | Closed | High | — | refund | 2d 6h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 17, 2025 |