Claudie Gleason
roland_hills12@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 00100038Birthday gift not received | Claudie Gleason |  Amely Pacocha | May 16, 2026, 9:04 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 87674122Loyalty points not posting | Claudie Gleason |  Faith Hilll | Mar 20, 2026, 4:18 AM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 56487003Cancel subscription / Auto-replenish | Claudie Gleason |  Jacklyn Dare | Feb 13, 2026, 12:15 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 60098219Lost package follow-up | Claudie Gleason |  Kaela Friesen | Dec 8, 2025, 9:05 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 03165129Question about product ingredients | Claudie Gleason |  Mr. Skyla Trantow | Nov 20, 2025, 4:28 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 19709140Birthday gift not received | Claudie Gleason |  Leonard Waters-Howell | Nov 6, 2025, 10:20 AM |
| 5/5 | Bring back the old loyalty point structure. | 54803914App crashes at checkout | Claudie Gleason | Jacklyn Dare | Nov 2, 2025, 2:52 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 59672918Allergic reaction concern | Claudie Gleason |  Oscar O'Hara | Sep 11, 2025, 4:04 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 95580305Item authenticity concern | Claudie Gleason |  Eula McKenzie | Aug 24, 2025, 6:08 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 97032332Price match request | Claudie Gleason |  Tommy Kuvalis | Aug 8, 2025, 8:01 PM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 81261094Return after 30-day window | Claudie Gleason |  Steve O'Conner | Aug 6, 2025, 1:39 PM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 19285335Gift card balance question | Claudie Gleason |  Ignatius Cummerata | May 31, 2025, 1:20 AM |