Claudie Gleason
roland_hills12@gmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77110456 | Pro discount enrollment | Solved | Normal | Claudie Gleason | — |  Amely Pacocha | Chat | influencer | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 48530085 | Pro discount enrollment | Open | Normal | Claudie Gleason | — |  Lily Raynor | Chat | gift-cardfragrance | - | —Skipped | — | — | — | May 20, 2026 | - |
| 97581448 | Allergic reaction concern | Open | Normal | Claudie Gleason | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | May 20, 2026 | - |
| 06211553 | Shipping cost question | Open | Low | Claudie Gleason | — |  Mr. Lonie Hudson | wholesale | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 00100038 | Birthday gift not received | Closed | Low | Claudie Gleason | — | Amely Pacocha | refundbopisshade-match | 19h | ●Responded | 5/5 | — | — | May 14, 2026 | May 19, 2026 | |
| 21124347 | App crashes at checkout | Closed | Normal | Claudie Gleason | — |  Eula McKenzie | Chat | — | 5d 11h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 |
| 63103785 | Where is my order? | Closed | Normal | Claudie Gleason | — | Lily Raynor | returns | 2d 17h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 24, 2026 | |
| 08858354 | Item authenticity concern | Solved | Normal | Claudie Gleason | — |  Darryl Jacobi | Chat | — | 1d 3h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 11595543 | Pro discount enrollment | Solved | Normal | Claudie Gleason | — |  Kaela Friesen | Chat | refundloyalty | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - |
| 88271596 | Return after 30-day window | Closed | Normal | Claudie Gleason | — |  Leonard Waters-Howell | — | 1d 22h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 | |
| 90281043 | Shipping cost question | Solved | High | Claudie Gleason | — | Kaela Friesen | returnssamples | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 20188110 | Restock alert for backorder | Solved | Normal | Claudie Gleason | — | Amely Pacocha | damagedrefund | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 87674122 | Loyalty points not posting | Closed | Normal | Claudie Gleason | — |  Faith Hilll | shipping | 1d 8h | ●Responded | 4/5 | — | — | Mar 17, 2026 | Mar 20, 2026 | |
| 29222471 | Price match request | Open | Low | Claudie Gleason | — |  Oscar O'Hara | appshade-match | - | —Skipped | — | — | — | Mar 17, 2026 | - | |
| 81709175 | Address change after shipping | Closed | Low | Claudie Gleason | — | Darryl Jacobi | — | 1h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 18, 2026 | |
| 44598509 | Cancel subscription / Auto-replenish | Solved | Normal | Claudie Gleason | — | Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 56487003 | Cancel subscription / Auto-replenish | Solved | Normal | Claudie Gleason | — |  Jacklyn Dare | Chat | loyaltyshade-matchapp | 2h | ●Responded | 9/11 | — | — | Feb 12, 2026 | - |
| 50273430 | Allergic reaction concern | Pending | Normal | Claudie Gleason | — | Mr. Lonie Hudson | Chat | vipsamplesapp | - | —Skipped | — | — | — | Feb 1, 2026 | - |
| 51314119 | Cancel order request | Open | Normal | Claudie Gleason | — |  Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 67765254 | Missing items in shipment | Solved | High | Claudie Gleason | — | Oscar O'Hara | gift-card | 18h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 40346670 | Refund not received | Solved | Normal | Claudie Gleason | — | Kaela Friesen | Phone | — | 11h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 60098219 | Lost package follow-up | Solved | High | Claudie Gleason | — | Kaela Friesen | returns | 6h | ●Responded | 4/5 | — | — | Dec 8, 2025 | - | |
| 47792606 | Missing items in shipment | Solved | Normal | Claudie Gleason | — |  Julie Hodkiewicz | fragrancegift-cardapp | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 19133452 | App login problem | Solved | Normal | Claudie Gleason | — | Kaela Friesen | Social | refundloyaltywholesale | 22h | ⊘Not fired | — | — | — | Nov 26, 2025 | - |
| 03165129 | Question about product ingredients | Closed | Urgent | Claudie Gleason | — |  Mr. Skyla Trantow | shipping | 6h | ●Responded | 3/5 | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 65561141 | Influencer code not working | Solved | High | Claudie Gleason | — |  Miss Amber Hintz Sr. | Social | appvipbopis | 16h | ⊘Not fired | — | — | — | Nov 18, 2025 | - |
| 60530970 | Gift card balance question | Solved | Normal | Claudie Gleason | — | Miss Amber Hintz Sr. | — | 1d | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 19709140 | Birthday gift not received | Closed | Normal | Claudie Gleason | — | Leonard Waters-Howell | — | 3h | ●Responded | 3/5 | — | — | Nov 4, 2025 | Nov 6, 2025 | |
| 38157972 | Price match request | Closed | Normal | Claudie Gleason | — | Eula McKenzie | shade-matchsamplesreturns | 3h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 9, 2025 | |
| 86795155 | App login problem | Closed | Normal | Claudie Gleason | — | Faith Hilll | Phone | bopisrefund | 1h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 8, 2025 |
| 54803914 | App crashes at checkout | Solved | Normal | Claudie Gleason | — | Jacklyn Dare | wholesale | 1h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | |
| 41013494 | Cancel order request | Solved | Normal | Claudie Gleason | — | Julie Hodkiewicz | Social | bopis | 2h | ⊘Not fired | — | — | — | Oct 30, 2025 | - |
| 54925674 | Price match request | Solved | Normal | Claudie Gleason | — | Miss Amber Hintz Sr. | Phone | bopisrefund | 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 45558638 | Foundation match help | Solved | Normal | Claudie Gleason | — | Jacklyn Dare | Social | bopis | 17h | ⊘Not fired | — | — | — | Sep 13, 2025 | - |
| 59672918 | Allergic reaction concern | Solved | Normal | Claudie Gleason | — | Oscar O'Hara | Chat | shippingfragrance | 4h | ●Responded | 2/5 | — | — | Sep 9, 2025 | - |
| 52743714 | BOPIS pickup not ready | Solved | Normal | Claudie Gleason | — | Julie Hodkiewicz | Social | — | 21h | ⊘Not fired | — | — | — | Sep 9, 2025 | - |
| 95580305 | Item authenticity concern | Solved | Normal | Claudie Gleason | — | Eula McKenzie | Chat | shippingdamagedsamples | 2h | ●Responded | 10/11 | — | — | Aug 22, 2025 | - |
| 19361721 | Insider tier issue | Pending | High | Claudie Gleason | — |  Dr. Mandy McLaughlin | Chat | fragranceshippinggift-card | - | —Skipped | — | — | — | Aug 16, 2025 | - |
| 97032332 | Price match request | Solved | Normal | Claudie Gleason | — |  Tommy Kuvalis | influencerwholesalevip | 4h | ●Responded | 10/11 | — | — | Aug 8, 2025 | - | |
| 81261094 | Return after 30-day window | Closed | High | Claudie Gleason | — |  Steve O'Conner | Chat | loyaltyfragrancedamaged | 4h | ●Responded | 10/11 | — | — | Aug 5, 2025 | Aug 7, 2025 |
| 75778731 | Restock alert for backorder | Solved | Normal | Claudie Gleason | — |  Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 52768321 | Restock alert for backorder | Solved | Normal | Claudie Gleason | — | Lily Raynor | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 25715104 | Missing items in shipment | Closed | Normal | Claudie Gleason | — |  Yazmin Jast | Chat | app | 17h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 11313170 | Pro discount enrollment | Solved | Urgent | Claudie Gleason | — | Miss Amber Hintz Sr. | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - |
| 83027634 | BOPIS pickup not ready | Solved | Normal | Claudie Gleason | — | Eula McKenzie | bopis | 2d 7h | ⊘Not fired | — | — | — | Jun 30, 2025 | - | |
| 24717668 | Missing items in shipment | Solved | Urgent | Claudie Gleason | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 73259932 | App login problem | Closed | Normal | Claudie Gleason | — | Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 18, 2025 | |
| 19285335 | Gift card balance question | Closed | High | Claudie Gleason | — |  Ignatius Cummerata | shade-matchsampleswholesale | 5h | ●Responded | 10/11 | — | — | May 29, 2025 | May 31, 2025 | |
| 47835301 | Wrong shade sent | Solved | Normal | Claudie Gleason | — | Kip Schroeder IV | Phone | — | 3h | ○Sent, no reply | — | — | — | May 27, 2025 | - |