Althea Jacobi V
nettie24@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 29664749Missing samples in order | Althea Jacobi V |  Chaz Renner | Apr 8, 2026, 7:18 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 91872074Insider tier issue | Althea Jacobi V |  Katrina Johns | Mar 28, 2026, 3:41 PM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 40007377Missing samples in order | Althea Jacobi V |  Mr. Cade Senger | Mar 24, 2026, 9:36 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 72597995Shipping cost question | Althea Jacobi V |  Miss Amber Hintz Sr. | Mar 17, 2026, 5:27 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 71770556Cancel order request | Althea Jacobi V |  Kip Schroeder IV | Mar 14, 2026, 8:34 PM |
| 4/11 | The Insider perks feel watered down compared to two years ago. | 98450671Price match request | Althea Jacobi V |  Eula McKenzie | Mar 4, 2026, 3:26 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 23668143App login problem | Althea Jacobi V |  Dr. Mandy McLaughlin | Jan 27, 2026, 10:15 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 40979710Where is my order? | Althea Jacobi V |  Leonard Waters-Howell | Nov 24, 2025, 1:38 PM |
| 2/5 | Faster customer service response times. | 31559456Where is my order? | Althea Jacobi V | Chaz Renner | Nov 19, 2025, 7:53 PM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 38692850Shipping cost question | Althea Jacobi V |  Vilma Gusikowski | Nov 16, 2025, 3:09 PM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 81853443Pro discount enrollment | Althea Jacobi V |  Mr. Eliza Gerhold IV | Nov 10, 2025, 8:53 AM |
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 49867165Lost package follow-up | Althea Jacobi V |  Jacklyn Dare | Oct 17, 2025, 10:35 AM |
| 5/5 | Easier returns from international addresses. | 79843656Missing items in shipment | Althea Jacobi V | Jacklyn Dare | Sep 16, 2025, 12:51 PM |
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 59846891Cancel subscription / Auto-replenish | Althea Jacobi V |  Kaela Friesen | Jun 21, 2025, 10:39 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 79939200Cancel subscription / Auto-replenish | Althea Jacobi V | Leonard Waters-Howell | Jun 8, 2025, 7:14 AM |