Althea Jacobi V
nettie24@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09577357 | Question about product ingredients | Solved | High | Althea Jacobi V | — |  Julie Hodkiewicz | Social | — | 4h | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 93558686 | Cancel order request | Solved | Normal | Althea Jacobi V | — |  Darryl Jacobi | shipping | 16h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 27673863 | Where is my order? | Solved | Normal | Althea Jacobi V | — |  Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 17078188 | Gift card balance question | Solved | Normal | Althea Jacobi V | — |  Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 54758592 | Birthday gift not received | Solved | Low | Althea Jacobi V | — |  Eula McKenzie | Chat | loyaltyvipreturns | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 52228805 | Gift card balance question | Pending | Normal | Althea Jacobi V | — |  Faith Hilll | fragranceloyaltyrefund | - | —Skipped | — | — | — | Apr 14, 2026 | - | |
| 29664749 | Missing samples in order | Solved | High | Althea Jacobi V | — |  Chaz Renner | Chat | influencershade-matchvip | 4h | ●Responded | 5/5 | — | — | Apr 6, 2026 | - |
| 91872074 | Insider tier issue | Closed | Normal | Althea Jacobi V | — |  Katrina Johns | gift-card | 1d 13h | ●Responded | 4/5 | — | — | Mar 25, 2026 | Mar 31, 2026 | |
| 40007377 | Missing samples in order | Solved | Normal | Althea Jacobi V | — | Mr. Cade Senger | — | 4d 15h | ●Responded | 1/5 | — | — | Mar 19, 2026 | - | |
| 72597995 | Shipping cost question | Solved | Low | Althea Jacobi V | — |  Miss Amber Hintz Sr. | — | 5h | ●Responded | 2/5 | — | — | Mar 16, 2026 | - | |
| 71770556 | Cancel order request | Closed | Normal | Althea Jacobi V | — |  Kip Schroeder IV | samplesreturns | 13h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 17, 2026 | |
| 48854285 | Price match request | Closed | High | Althea Jacobi V | — |  Mr. Lonie Hudson | refundbopis | 2d 9h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 11, 2026 | |
| 98450671 | Price match request | Solved | High | Althea Jacobi V | — | Eula McKenzie | vipsamplesreturns | 5h | ●Responded | 4/11 | — | — | Mar 2, 2026 | - | |
| 50762705 | Klarna / Afterpay split issue | Solved | Urgent | Althea Jacobi V | — |  Steve O'Conner | — | 8h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 06667163 | Price match request | Open | Normal | Althea Jacobi V | — | Mr. Lonie Hudson | Phone | — | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 77806516 | Allergic reaction concern | Pending | High | Althea Jacobi V | — |  Garth Dooley | Chat | — | - | —Skipped | — | — | — | Jan 26, 2026 | - |
| 23668143 | App login problem | Solved | Normal | Althea Jacobi V | — | Dr. Mandy McLaughlin | Chat | — | 5h | ●Responded | 5/5 | — | — | Jan 26, 2026 | - |
| 55794970 | Gift card balance question | Solved | Urgent | Althea Jacobi V | — |  Amely Pacocha | Chat | appwholesaleloyalty | 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 60870181 | Birthday gift not received | Solved | Normal | Althea Jacobi V | — | Faith Hilll | — | 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 61961684 | Pro discount enrollment | Solved | Normal | Althea Jacobi V | — | Miss Amber Hintz Sr. | Social | — | 1d 3h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 67936339 | Wholesale order question | Solved | Normal | Althea Jacobi V | — | Mr. Lonie Hudson | fragrancesamplesrefund | 9h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 50266197 | Influencer code not working | Closed | Normal | Althea Jacobi V | — |  Yazmin Jast | Chat | refunddamaged | 4d 19h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 24, 2025 |
| 50666116 | Refund not received | Open | Normal | Althea Jacobi V | — | Mr. Cade Senger | Social | shippingshade-matchreturns | - | —Skipped | — | — | — | Dec 17, 2025 | - |
| 61980969 | Wrong shade sent | Solved | Normal | Althea Jacobi V | — | Darryl Jacobi | fragrancegift-card | 1d 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 40581605 | Store experience feedback | Closed | Normal | Althea Jacobi V | — | Garth Dooley | fragranceinfluencer | 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 | |
| 40979710 | Where is my order? | Solved | Normal | Althea Jacobi V | — |  Leonard Waters-Howell | — | 2d 5h | ●Responded | 4/5 | — | — | Nov 21, 2025 | - | |
| 14841567 | Discount code not working | Solved | Low | Althea Jacobi V | — | Steve O'Conner | influencer | 1h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 12447931 | Question about product ingredients | Solved | Normal | Althea Jacobi V | — |  Mr. Skyla Trantow | Phone | bopisfragrance | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 31559456 | Where is my order? | Solved | High | Althea Jacobi V | — | Chaz Renner | shade-matchrefunddamaged | 2d 14h | ●Responded | 2/5 | — | — | Nov 15, 2025 | - | |
| 38692850 | Shipping cost question | Solved | Urgent | Althea Jacobi V | — |  Vilma Gusikowski | influencerdamagedapp | 10h | ●Responded | 9/11 | — | — | Nov 14, 2025 | - | |
| 59282136 | App login problem | Solved | Normal | Althea Jacobi V | — | Mr. Cade Senger | loyaltyshade-matchgift-card | 4h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | |
| 81853443 | Pro discount enrollment | Closed | Normal | Althea Jacobi V | — |  Mr. Eliza Gerhold IV | — | 2h | ●Responded | 3/5 | — | — | Nov 8, 2025 | Nov 11, 2025 | |
| 28942253 | Insider tier issue | Closed | High | Althea Jacobi V | — | Amely Pacocha | damagedvip | 3h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 14, 2025 | |
| 65179567 | App crashes at checkout | Solved | Low | Althea Jacobi V | — |  Lily Raynor | damagedsamples | 1d | ⊘Not fired | — | — | — | Oct 30, 2025 | - | |
| 07762407 | Question about product ingredients | Pending | Normal | Althea Jacobi V | — | Vilma Gusikowski | vip | - | —Skipped | — | — | — | Oct 25, 2025 | - | |
| 49867165 | Lost package follow-up | Solved | High | Althea Jacobi V | — |  Jacklyn Dare | — | 6h | ●Responded | 2/5 | — | — | Oct 16, 2025 | - | |
| 88698088 | Allergic reaction concern | Closed | Low | Althea Jacobi V | — | Vilma Gusikowski | influencershade-match | 23h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 10, 2025 | |
| 91130320 | Restock alert for backorder | Pending | Normal | Althea Jacobi V | — | Mr. Skyla Trantow | Phone | wholesaledamagedinfluencer | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 05420198 | Missing samples in order | Solved | High | Althea Jacobi V | — | Kip Schroeder IV | — | 5h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |
| 79843656 | Missing items in shipment | Solved | Normal | Althea Jacobi V | — | Jacklyn Dare | Chat | gift-cardsamples | 5h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - |
| 07101510 | Loyalty points not posting | Solved | Normal | Althea Jacobi V | — | Lily Raynor | Chat | fragrance | 1d 3h | ⊘Not fired | — | — | — | Sep 14, 2025 | - |
| 74431418 | Item authenticity concern | Pending | Normal | Althea Jacobi V | — | Steve O'Conner | samples | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 94442095 | Shipping cost question | Solved | Normal | Althea Jacobi V | — | Julie Hodkiewicz | Social | appfragrance | 18h | ⊘Not fired | — | — | — | Aug 26, 2025 | - |
| 26407723 | Restock alert for backorder | Solved | Low | Althea Jacobi V | — |  Tommy Kuvalis | refundloyaltyshipping | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 45186442 | Wrong shade sent | Solved | Normal | Althea Jacobi V | — | Steve O'Conner | gift-card | 7h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | |
| 29919811 | Cancel order request | Closed | Normal | Althea Jacobi V | — | Miss Amber Hintz Sr. | returns | 20h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 2, 2025 | |
| 66874604 | BOPIS pickup not ready | Solved | Normal | Althea Jacobi V | — | Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 59846891 | Cancel subscription / Auto-replenish | Solved | Normal | Althea Jacobi V | — |  Kaela Friesen | returns | 5h | ●Responded | 2/5 | — | — | Jun 20, 2025 | - | |
| 15432030 | Pro discount enrollment | Closed | Normal | Althea Jacobi V | — | Mr. Cade Senger | shippingvip | 4h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 18, 2025 | |
| 79939200 | Cancel subscription / Auto-replenish | Solved | Normal | Althea Jacobi V | — | Leonard Waters-Howell | Phone | shade-matchwholesale | 3h | ●Responded | 3/5 | — | — | Jun 7, 2025 | - |