Lyric Reichel
valerie81@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Loyalty points still missing after two separate chats about it. | 70063024Question about product ingredients | Lyric Reichel |  Eula McKenzie | May 14, 2026, 9:48 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 51693517Item authenticity concern | Lyric Reichel |  Yazmin Jast | May 3, 2026, 3:45 PM |
| 3/5 | Resolved but I had to dig for the right form. | 96898486Where is my order? | Lyric Reichel |  Mr. Eliza Gerhold IV | Mar 19, 2026, 1:44 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 76709527Wrong shade sent | Lyric Reichel |  Jacklyn Dare | Feb 20, 2026, 4:28 AM |
| 3/5 | I want a true virtual Beauty Advisor consultation built in. | 28275852Discount code not working | Lyric Reichel |  Garth Dooley | Feb 5, 2026, 2:14 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 62711413Missing items in shipment | Lyric Reichel |  Mr. Skyla Trantow | Jan 25, 2026, 8:41 PM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 31598459Allergic reaction concern | Lyric Reichel |  Oscar O'Hara | Dec 23, 2025, 4:23 PM |
| 9/11 | The selection, the service, the app — all top tier. | 50527629Foundation match help | Lyric Reichel |  Faith Hilll | Dec 17, 2025, 6:29 PM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 77114955Gift card balance question | Lyric Reichel | Jacklyn Dare | Dec 12, 2025, 12:03 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 47500530Allergic reaction concern | Lyric Reichel |  Lily Raynor | Oct 20, 2025, 3:44 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 48535100Store experience feedback | Lyric Reichel |  Julie Hodkiewicz | Sep 2, 2025, 2:21 PM |
| 1/5 | App crashed three times during signup. | 23793641App login problem | Lyric Reichel |  Katrina Johns | Aug 31, 2025, 7:06 PM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 97235191Birthday gift not received | Lyric Reichel | Garth Dooley | Jul 6, 2025, 4:33 AM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 16474942Wholesale order question | Lyric Reichel |  Kip Schroeder IV | Jun 30, 2025, 10:11 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 87948276Store experience feedback | Lyric Reichel | Eula McKenzie | Jun 28, 2025, 2:04 PM |