Mrs. Monica Daugherty
rodney85@yahoo.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 05633042Where is my order? | Mrs. Monica Daugherty |  Miss Amber Hintz Sr. | Apr 29, 2026, 8:54 PM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 22219263App login problem | Mrs. Monica Daugherty |  Tommy Kuvalis | Apr 26, 2026, 1:53 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 55518705Where is my order? | Mrs. Monica Daugherty |  Kaela Friesen | Apr 16, 2026, 8:38 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 73764325App crashes at checkout | Mrs. Monica Daugherty |  Lily Raynor | Mar 30, 2026, 5:07 PM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 01674661Refund not received | Mrs. Monica Daugherty |  Mr. Lonie Hudson | Mar 29, 2026, 6:01 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 31442289Shipping cost question | Mrs. Monica Daugherty |  Mr. Cade Senger | Mar 8, 2026, 8:27 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 78713168Cancel order request | Mrs. Monica Daugherty |  Kip Schroeder IV | Feb 28, 2026, 4:07 PM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 97870029Restock alert for backorder | Mrs. Monica Daugherty | Kip Schroeder IV | Jan 15, 2026, 7:52 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 10938075Address change after shipping | Mrs. Monica Daugherty | Miss Amber Hintz Sr. | Nov 7, 2025, 12:58 PM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 68652862Question about product ingredients | Mrs. Monica Daugherty |  Chaz Renner | Nov 5, 2025, 12:53 AM |
| 1/5 | Agents kept transferring me, no one took ownership. | 86997294Foundation match help | Mrs. Monica Daugherty |  Julie Hodkiewicz | Sep 25, 2025, 11:35 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 74159330Wrong shade sent | Mrs. Monica Daugherty | Julie Hodkiewicz | Sep 7, 2025, 12:18 PM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 03994556Price match request | Mrs. Monica Daugherty | Tommy Kuvalis | Aug 1, 2025, 10:58 AM |
| 1/11 | The Insider perks feel watered down compared to two years ago. | 05542265Loyalty points not posting | Mrs. Monica Daugherty |  Steve O'Conner | Jul 26, 2025, 6:23 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 18646591Cancel subscription / Auto-replenish | Mrs. Monica Daugherty |  Garth Dooley | Jul 9, 2025, 2:56 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 95974124Insider tier issue | Mrs. Monica Daugherty |  Vilma Gusikowski | Jun 19, 2025, 5:59 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 48612069Foundation match help | Mrs. Monica Daugherty |  Yazmin Jast | Jun 6, 2025, 9:01 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 34294746Restock alert for backorder | Mrs. Monica Daugherty |  Oscar O'Hara | May 30, 2025, 1:01 AM |