Mrs. Monica Daugherty
rodney85@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96764662 | Restock alert for backorder | Closed | Urgent | Mrs. Monica Daugherty | — |  Miss Amber Hintz Sr. | damagedshipping | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | May 26, 2026 | |
| 38348636 | Pro discount enrollment | Closed | Normal | Mrs. Monica Daugherty | — |  Lily Raynor | loyaltyshippinggift-card | 4h | ○Sent, no reply | — | — | — | May 16, 2026 | May 20, 2026 | |
| 40093981 | Wholesale order question | Closed | Normal | Mrs. Monica Daugherty | — | Lily Raynor | fragrance | 3h | ○Sent, no reply | — | — | — | May 15, 2026 | May 21, 2026 | |
| 19886031 | Wholesale order question | Solved | Normal | Mrs. Monica Daugherty | — |  Mr. Skyla Trantow | Chat | wholesalevipsamples | 6d 8h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 05633042 | Where is my order? | Closed | Normal | Mrs. Monica Daugherty | — | Miss Amber Hintz Sr. | — | 1h | ●Responded | 10/11 | — | — | Apr 29, 2026 | May 6, 2026 | |
| 20639574 | Missing samples in order | Open | Low | Mrs. Monica Daugherty | — |  Tommy Kuvalis | Phone | damaged | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 22219263 | App login problem | Solved | Low | Mrs. Monica Daugherty | — | Tommy Kuvalis | — | 4h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 55518705 | Where is my order? | Closed | Urgent | Mrs. Monica Daugherty | — |  Kaela Friesen | appshade-match | 2h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 18, 2026 | |
| 69974751 | Cancel subscription / Auto-replenish | Pending | Normal | Mrs. Monica Daugherty | — |  Steve O'Conner | samples | - | —Skipped | — | — | — | Apr 15, 2026 | - | |
| 01681306 | Shipping cost question | Solved | High | Mrs. Monica Daugherty | — |  Vilma Gusikowski | Social | shipping | 4h | ⊘Not fired | — | — | — | Apr 10, 2026 | - |
| 73764325 | App crashes at checkout | Closed | Normal | Mrs. Monica Daugherty | — | Lily Raynor | damaged | 5h | ●Responded | 5/5 | — | — | Mar 28, 2026 | Apr 1, 2026 | |
| 01674661 | Refund not received | Solved | Normal | Mrs. Monica Daugherty | — |  Mr. Lonie Hudson | bopis | 11h | ●Responded | 10/11 | — | — | Mar 27, 2026 | - | |
| 78266713 | Order arrived damaged | Solved | Normal | Mrs. Monica Daugherty | — |  Mr. Cade Senger | vip | 6h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 31442289 | Shipping cost question | Solved | High | Mrs. Monica Daugherty | — | Mr. Cade Senger | Chat | refundbopisgift-card | 2h | ●Responded | 4/5 | — | — | Mar 7, 2026 | - |
| 83890536 | Shipping cost question | Open | Normal | Mrs. Monica Daugherty | — | Mr. Lonie Hudson | influencerrefund | - | —Skipped | — | — | — | Mar 2, 2026 | - | |
| 78713168 | Cancel order request | Solved | Normal | Mrs. Monica Daugherty | — |  Kip Schroeder IV | loyaltyfragrance | 4h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 72612424 | Wrong shade sent | Solved | Normal | Mrs. Monica Daugherty | — | Mr. Lonie Hudson | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 24134126 | Missing samples in order | Closed | Low | Mrs. Monica Daugherty | — |  Katrina Johns | Social | apployaltyrefund | 4h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 7, 2026 |
| 97870029 | Restock alert for backorder | Solved | Normal | Mrs. Monica Daugherty | — | Kip Schroeder IV | Chat | — | 4h | ●Responded | 2/5 | — | — | Jan 15, 2026 | - |
| 73423059 | Discount code not working | Open | Normal | Mrs. Monica Daugherty | — | Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Jan 10, 2026 | - |
| 49267700 | Gift card balance question | Solved | Low | Mrs. Monica Daugherty | — |  Eula McKenzie | Phone | damagedgift-cardshipping | 7d 6h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - |
| 14798162 | Wrong shade sent | Solved | Normal | Mrs. Monica Daugherty | — |  Dr. Mandy McLaughlin | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 55329925 | Foundation match help | Pending | Normal | Mrs. Monica Daugherty | — |  Darryl Jacobi | Chat | shippingdamagedloyalty | - | —Skipped | — | — | — | Dec 17, 2025 | - |
| 79885705 | Order arrived damaged | Solved | Low | Mrs. Monica Daugherty | — |  Mr. Eliza Gerhold IV | Chat | loyaltyvip | 4h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - |
| 18544957 | Wrong shade sent | Closed | Normal | Mrs. Monica Daugherty | — |  Leonard Waters-Howell | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 16, 2025 |
| 04240208 | Klarna / Afterpay split issue | Solved | Normal | Mrs. Monica Daugherty | — |  Oscar O'Hara | Chat | — | 6h | ⊘Not fired | — | — | — | Dec 5, 2025 | - |
| 76403428 | Refund not received | Pending | Normal | Mrs. Monica Daugherty | — |  Chaz Renner | Social | — | - | —Skipped | — | — | — | Dec 2, 2025 | - |
| 94593165 | Order arrived damaged | Solved | Low | Mrs. Monica Daugherty | — | Chaz Renner | damagedloyalty | 2h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 10938075 | Address change after shipping | Solved | Normal | Mrs. Monica Daugherty | — | Miss Amber Hintz Sr. | — | 19h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - | |
| 68652862 | Question about product ingredients | Solved | Normal | Mrs. Monica Daugherty | — | Chaz Renner | Chat | wholesaleshade-matchbopis | 2h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - |
| 65549399 | BOPIS pickup not ready | Solved | Normal | Mrs. Monica Daugherty | — | Darryl Jacobi | Chat | — | 3h | ⊘Not fired | — | — | — | Oct 21, 2025 | - |
| 68715975 | Gift card balance question | Solved | Urgent | Mrs. Monica Daugherty | — | Steve O'Conner | Chat | gift-cardvip | 4d 3h | ⊘Not fired | — | — | — | Oct 11, 2025 | - |
| 86997294 | Foundation match help | Solved | Normal | Mrs. Monica Daugherty | — |  Julie Hodkiewicz | — | 2d 4h | ●Responded | 1/5 | — | — | Sep 23, 2025 | - | |
| 74159330 | Wrong shade sent | Solved | Normal | Mrs. Monica Daugherty | — | Julie Hodkiewicz | Chat | gift-cardshipping | 4h | ●Responded | 4/5 | — | — | Sep 6, 2025 | - |
| 74537492 | Return after 30-day window | Pending | Normal | Mrs. Monica Daugherty | — | Lily Raynor | influencershippingrefund | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 24598882 | Question about product ingredients | Solved | Normal | Mrs. Monica Daugherty | — | Mr. Skyla Trantow | Social | vipgift-card | 3h | ⊘Not fired | — | — | — | Aug 5, 2025 | - |
| 03994556 | Price match request | Solved | Normal | Mrs. Monica Daugherty | — | Tommy Kuvalis | — | 1h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - | |
| 01275475 | Influencer code not working | Closed | Low | Mrs. Monica Daugherty | — |  Jacklyn Dare | influencergift-cardshipping | 5h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 5, 2025 | |
| 05542265 | Loyalty points not posting | Closed | Low | Mrs. Monica Daugherty | — | Steve O'Conner | vipsamplesdamaged | 6d 2h | ●Responded | 1/11 | — | — | Jul 20, 2025 | Jul 27, 2025 | |
| 18646591 | Cancel subscription / Auto-replenish | Solved | Urgent | Mrs. Monica Daugherty | — |  Garth Dooley | Chat | samplesdamagedloyalty | 3h | ●Responded | 4/5 | — | — | Jul 8, 2025 | - |
| 89997175 | Price match request | Solved | Low | Mrs. Monica Daugherty | — |  Amely Pacocha | Chat | shade-matchrefundreturns | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 30453770 | Item authenticity concern | Closed | High | Mrs. Monica Daugherty | — | Leonard Waters-Howell | — | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 95974124 | Insider tier issue | Closed | Normal | Mrs. Monica Daugherty | — | Vilma Gusikowski | — | 1h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 21, 2025 | |
| 67014060 | Loyalty points not posting | Open | Low | Mrs. Monica Daugherty | — | Dr. Mandy McLaughlin | viployalty | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 48612069 | Foundation match help | Solved | Normal | Mrs. Monica Daugherty | — |  Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | Jun 4, 2025 | - | |
| 34294746 | Restock alert for backorder | Solved | Normal | Mrs. Monica Daugherty | — | Oscar O'Hara | — | 10h | ●Responded | 5/5 | — | — | May 29, 2025 | - | |
| 26411388 | Order arrived damaged | Solved | Normal | Mrs. Monica Daugherty | — | Darryl Jacobi | Chat | returns | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 87926465 | Loyalty points not posting | Solved | Normal | Mrs. Monica Daugherty | — | Mr. Eliza Gerhold IV | Chat | shade-matchreturnsshipping | 18h | ○Sent, no reply | — | — | — | May 28, 2025 | - |