Makenna Douglas MD
curt87@yahoo.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60289870 | Question about product ingredients | Closed | Normal | Makenna Douglas MD | — |  Mr. Lonie Hudson | Chat | samplesinfluencerfragrance | 5h | ●Responded | 10/11 | — | — | May 18, 2026 | May 24, 2026 |
| 98793400 | Where is my order? | Closed | Normal | Makenna Douglas MD | — |  Miss Amber Hintz Sr. | damagedwholesalesamples | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | May 14, 2026 | |
| 90468406 | Shipping cost question | Closed | Normal | Makenna Douglas MD | — |  Dr. Mandy McLaughlin | Social | refund | 14h | ⊘Not fired | — | — | — | May 4, 2026 | May 11, 2026 |
| 28597632 | Item authenticity concern | Solved | Normal | Makenna Douglas MD | — |  Eula McKenzie | Chat | shippingappreturns | 14h | ⊘Not fired | — | — | — | May 4, 2026 | - |
| 46770607 | Birthday gift not received | Open | Normal | Makenna Douglas MD | — |  Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | May 4, 2026 | - |
| 87636170 | BOPIS order cancelled at store | Solved | Normal | Makenna Douglas MD | — |  Mr. Eliza Gerhold IV | Social | — | 5h | ⊘Not fired | — | — | — | Apr 28, 2026 | - |
| 90554752 | Address change after shipping | Closed | Normal | Makenna Douglas MD | — | Miss Amber Hintz Sr. | Chat | damagedgift-card | 1d | ●Responded | 1/5 | — | — | Apr 25, 2026 | Apr 30, 2026 |
| 16978568 | Discount code not working | Solved | High | Makenna Douglas MD | — | Eula McKenzie | wholesaleshippingdamaged | 23h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 78660162 | Pro discount enrollment | Closed | Normal | Makenna Douglas MD | — | Mr. Cade Senger | — | 1d | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 23, 2026 | |
| 53032953 | Insider tier issue | Closed | Normal | Makenna Douglas MD | — | Mr. Eliza Gerhold IV | wholesaleinfluencerbopis | 5h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 | |
| 74361788 | Allergic reaction concern | Closed | Low | Makenna Douglas MD | — |  Amely Pacocha | Phone | loyalty | 5h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 31, 2026 |
| 78017829 | Gift card balance question | Solved | Normal | Makenna Douglas MD | — | Dr. Mandy McLaughlin | Phone | shade-matchrefundwholesale | 11h | ⊘Not fired | — | — | — | Feb 15, 2026 | - |
| 22829631 | Birthday gift not received | Open | Normal | Makenna Douglas MD | — |  Oscar O'Hara | app | - | —Skipped | — | — | — | Feb 10, 2026 | - | |
| 29201966 | Klarna / Afterpay split issue | Solved | Normal | Makenna Douglas MD | — |  Vilma Gusikowski | Chat | — | 1h | ●Responded | 5/5 | — | — | Jan 22, 2026 | - |
| 23757381 | Discount code not working | Closed | Low | Makenna Douglas MD | — | Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 17, 2025 | |
| 56305743 | Discount code not working | Solved | Normal | Makenna Douglas MD | — | Eula McKenzie | shippingshade-matchloyalty | 2d 2h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 90314188 | Cancel subscription / Auto-replenish | Solved | Normal | Makenna Douglas MD | — | Vilma Gusikowski | Chat | samplesreturns | 3h | ●Responded | 1/5 | — | — | Nov 20, 2025 | - |
| 20609582 | Cancel subscription / Auto-replenish | Solved | Normal | Makenna Douglas MD | — |  Katrina Johns | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 26680868 | Shipping cost question | Pending | High | Makenna Douglas MD | — | Katrina Johns | — | - | —Skipped | — | — | — | Nov 6, 2025 | - | |
| 52822634 | Refund not received | Closed | Normal | Makenna Douglas MD | — |  Kip Schroeder IV | Chat | bopis | 1d | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 9, 2025 |
| 74186543 | App crashes at checkout | Open | Normal | Makenna Douglas MD | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 53055407 | Cancel order request | Pending | High | Makenna Douglas MD | — | Oscar O'Hara | Social | damaged | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 92125195 | Lost package follow-up | Closed | Normal | Makenna Douglas MD | — | Mr. Eliza Gerhold IV | loyaltyinfluencer | 7h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 13, 2025 | |
| 66186583 | Loyalty points not posting | Solved | High | Makenna Douglas MD | — |  Faith Hilll | shipping | 5h | ●Responded | 4/5 | — | — | Sep 26, 2025 | - | |
| 05100992 | Allergic reaction concern | Closed | Normal | Makenna Douglas MD | — |  Leonard Waters-Howell | Chat | wholesaleinfluencer | 5h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 46319407 | Wrong shade sent | Solved | Normal | Makenna Douglas MD | — | Vilma Gusikowski | samples | 16h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 73391427 | Foundation match help | Solved | Normal | Makenna Douglas MD | — | Tommy Kuvalis | Chat | — | 19h | ●Responded | 4/5 | — | — | Aug 30, 2025 | - |
| 81202367 | Pro discount enrollment | Solved | Normal | Makenna Douglas MD | — |  Yazmin Jast | wholesale | 18h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 30053843 | Klarna / Afterpay split issue | Closed | Normal | Makenna Douglas MD | — | Amely Pacocha | shippingvip | 5d 6h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 7, 2025 | |
| 23926892 | Missing items in shipment | Solved | Low | Makenna Douglas MD | — | Mr. Cade Senger | Chat | — | 3h | ●Responded | 4/5 | — | — | Jun 26, 2025 | - |
| 58566832 | Restock alert for backorder | Solved | High | Makenna Douglas MD | — | Mr. Eliza Gerhold IV | loyaltyvip | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 51923165 | Pro discount enrollment | Solved | Normal | Makenna Douglas MD | — |  Garth Dooley | Phone | returns | 6h | ●Responded | 4/5 | — | — | Jun 16, 2025 | - |
| 25522596 | App login problem | Solved | High | Makenna Douglas MD | — | Garth Dooley | — | 22h | ●Responded | 4/5 | — | — | May 28, 2025 | - |