Maxine Kohler
ludwig_bashirian@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 78130726 | Discount code not working | Closed | Low | Maxine Kohler | — |  Eula McKenzie | Phone | bopisvipgift-card | 2d 3h | ○Sent, no reply | — | — | — | May 16, 2026 | May 21, 2026 |
| 02433904 | Pro discount enrollment | Solved | Normal | Maxine Kohler | — |  Steve O'Conner | — | 4h | ●Responded | 4/5 | — | — | May 11, 2026 | - | |
| 61394552 | Wrong shade sent | Solved | Normal | Maxine Kohler | — |  Dr. Mandy McLaughlin | shippingwholesalesamples | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 20966309 | Where is my order? | Solved | Low | Maxine Kohler | — |  Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 57833507 | Klarna / Afterpay split issue | Solved | Urgent | Maxine Kohler | — |  Amely Pacocha | vip | 12h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |
| 33348564 | Cancel order request | Closed | Normal | Maxine Kohler | — | Steve O'Conner | loyaltyinfluencer | 1d | ⊘Not fired | — | — | — | Mar 24, 2026 | Mar 29, 2026 | |
| 54025438 | Insider tier issue | Solved | Normal | Maxine Kohler | — |  Faith Hilll | returnsinfluencer | 5d 16h | ●Responded | 7/11 | — | — | Mar 9, 2026 | - | |
| 85559481 | Birthday gift not received | Pending | Normal | Maxine Kohler | — | Amely Pacocha | — | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 08193100 | App login problem | Closed | Normal | Maxine Kohler | — |  Mr. Skyla Trantow | Chat | returnssamples | 6h | ●Responded | 5/5 | — | — | Feb 23, 2026 | Mar 2, 2026 |
| 51997700 | Item authenticity concern | Solved | Urgent | Maxine Kohler | — |  Tommy Kuvalis | loyaltyfragrancerefund | 3h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | |
| 47492162 | Wrong shade sent | Open | Normal | Maxine Kohler | — |  Garth Dooley | loyalty | - | —Skipped | — | — | — | Jan 15, 2026 | - | |
| 05960313 | Cancel order request | Open | Urgent | Maxine Kohler | — |  Lily Raynor | shippingreturns | - | —Skipped | — | — | — | Jan 11, 2026 | - | |
| 26146191 | Loyalty points not posting | Closed | Normal | Maxine Kohler | — |  Mr. Lonie Hudson | Chat | fragrancebopisvip | 6h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 8, 2026 |
| 97224283 | Return after 30-day window | Solved | Normal | Maxine Kohler | — | Jacklyn Dare | Chat | influencershade-matchapp | 8h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 16797383 | Birthday gift not received | Closed | Normal | Maxine Kohler | — |  Ignatius Cummerata | bopis | 5h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 9, 2025 | |
| 63174799 | Missing samples in order | Solved | High | Maxine Kohler | — | Eula McKenzie | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 71455230 | Missing samples in order | Closed | Normal | Maxine Kohler | — | Mr. Lonie Hudson | Chat | damagedfragrance | 5h | ●Responded | 5/5 | — | — | Nov 9, 2025 | Nov 12, 2025 |
| 41526208 | Klarna / Afterpay split issue | Solved | Low | Maxine Kohler | — | Steve O'Conner | Chat | returnsshipping | 6d 20h | ●Responded | 3/5 | — | — | Nov 7, 2025 | - |
| 29786426 | Birthday gift not received | Solved | Normal | Maxine Kohler | — |  Julie Hodkiewicz | Chat | shade-match | 8h | ●Responded | 5/5 | — | — | Oct 23, 2025 | - |
| 83192825 | Foundation match help | Closed | High | Maxine Kohler | — |  Mr. Cade Senger | Chat | gift-cardinfluencervip | 2h | ●Responded | 3/5 | — | — | Oct 9, 2025 | Oct 14, 2025 |
| 70957637 | Address change after shipping | Pending | Normal | Maxine Kohler | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 79501878 | Order arrived damaged | Solved | High | Maxine Kohler | — |  Oscar O'Hara | — | 4h | ●Responded | 4/5 | — | — | Sep 11, 2025 | - | |
| 36678151 | Missing items in shipment | Solved | Low | Maxine Kohler | — | Vilma Gusikowski | apprefund | 15h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 58194718 | BOPIS pickup not ready | Closed | Low | Maxine Kohler | — | Julie Hodkiewicz | Chat | — | 14h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 20, 2025 |
| 83789785 | Price match request | Solved | Normal | Maxine Kohler | — | Steve O'Conner | returnsloyalty | 2h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 27068825 | Birthday gift not received | Closed | Normal | Maxine Kohler | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 1, 2025 | |
| 64885851 | Order arrived damaged | Solved | Low | Maxine Kohler | — | Lily Raynor | — | 2d 20h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 13054481 | Cancel order request | Solved | Normal | Maxine Kohler | — | Ignatius Cummerata | fragranceloyalty | 3h | ●Responded | 5/5 | — | — | Jul 21, 2025 | - | |
| 02140485 | Return after 30-day window | Closed | Urgent | Maxine Kohler | — |  Miss Amber Hintz Sr. | Phone | — | 1h | ●Responded | 4/5 | — | — | Jul 15, 2025 | Jul 20, 2025 |
| 25915342 | Item authenticity concern | Open | Normal | Maxine Kohler | — |  Darryl Jacobi | shippingreturns | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 45790793 | BOPIS pickup not ready | Solved | Normal | Maxine Kohler | — | Amely Pacocha | apployaltyreturns | 1h | ●Responded | 3/5 | — | — | Jul 1, 2025 | - | |
| 63940648 | Return after 30-day window | Solved | Normal | Maxine Kohler | — | Faith Hilll | Chat | fragranceappgift-card | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 30009736 | Where is my order? | Solved | Urgent | Maxine Kohler | — | Darryl Jacobi | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 44337283 | Cancel order request | Solved | High | Maxine Kohler | — |  Chaz Renner | fragrance | 2d 1h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 40796646 | Klarna / Afterpay split issue | Solved | Urgent | Maxine Kohler | — |  Kip Schroeder IV | Chat | gift-cardloyaltyshipping | 2h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 49922521 | Address change after shipping | Solved | Normal | Maxine Kohler | — | Mr. Skyla Trantow | fragranceshipping | 10h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 17112371 | BOPIS pickup not ready | Solved | Normal | Maxine Kohler | — | Miss Amber Hintz Sr. | Social | influencerdamagedrefund | 4h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |
| 14085977 | Discount code not working | Closed | Urgent | Maxine Kohler | — | Steve O'Conner | Chat | samples | 11h | ●Responded | 5/5 | — | — | May 30, 2025 | Jun 1, 2025 |