Aric Johnston
tammy.lockman@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37419484 | Wrong shade sent | Solved | Normal | Aric Johnston | — |  Julie Hodkiewicz | shade-match | 6h | ●Responded | 5/5 | — | — | May 23, 2026 | - | |
| 00114376 | Birthday gift not received | Closed | Normal | Aric Johnston | — |  Miss Amber Hintz Sr. | Chat | — | 2d 18h | ○Sent, no reply | — | — | — | May 15, 2026 | May 25, 2026 |
| 31195504 | BOPIS order cancelled at store | Closed | High | Aric Johnston | — | Julie Hodkiewicz | Phone | influencerbopisshipping | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | May 17, 2026 |
| 07185113 | Where is my order? | Closed | Normal | Aric Johnston | — |  Darryl Jacobi | — | 7d 7h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 3, 2026 | |
| 14214921 | Address change after shipping | Solved | Normal | Aric Johnston | — |  Mr. Cade Senger | damagedapp | 3h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 45111845 | Question about product ingredients | Solved | Urgent | Aric Johnston | — | Mr. Cade Senger | Chat | shippingreturns | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - |
| 39430053 | Birthday gift not received | Solved | Normal | Aric Johnston | — |  Vilma Gusikowski | — | 22h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |
| 39315531 | BOPIS pickup not ready | Closed | Low | Aric Johnston | — |  Mr. Skyla Trantow | wholesale | 3h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 9, 2026 | |
| 70155057 | Discount code not working | Solved | Normal | Aric Johnston | — |  Ignatius Cummerata | Phone | — | 2h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 99464194 | Influencer code not working | Closed | Normal | Aric Johnston | — | Miss Amber Hintz Sr. | — | 15h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 3, 2026 | |
| 52874539 | Restock alert for backorder | Closed | Normal | Aric Johnston | — |  Tommy Kuvalis | damaged | 13h | ●Responded | 5/5 | — | — | Jan 14, 2026 | Jan 22, 2026 | |
| 29006829 | Question about product ingredients | Solved | High | Aric Johnston | — | Mr. Skyla Trantow | vipwholesale | 6h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | |
| 14714448 | Foundation match help | Solved | Normal | Aric Johnston | — |  Garth Dooley | Chat | — | 8h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - |
| 16584103 | Insider tier issue | Solved | High | Aric Johnston | — |  Mr. Lonie Hudson | Chat | refundsampleswholesale | 3h | ●Responded | 3/5 | — | — | Jan 6, 2026 | - |
| 29431684 | Cancel order request | Solved | Normal | Aric Johnston | — |  Katrina Johns | loyalty | 1h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 25037883 | Where is my order? | Solved | Normal | Aric Johnston | — |  Kaela Friesen | viployalty | 2h | ●Responded | 10/11 | — | — | Dec 23, 2025 | - | |
| 56870860 | Question about product ingredients | Closed | Normal | Aric Johnston | — |  Oscar O'Hara | shade-matchappreturns | 16h | ●Responded | 4/5 | — | — | Nov 25, 2025 | Nov 30, 2025 | |
| 67584727 | App crashes at checkout | Solved | Normal | Aric Johnston | — | Mr. Skyla Trantow | loyaltyfragrance | 23h | ⊘Not fired | — | — | — | Nov 2, 2025 | - | |
| 82276268 | Restock alert for backorder | Closed | Normal | Aric Johnston | — |  Kip Schroeder IV | — | 17h | ●Responded | 1/11 | — | — | Oct 24, 2025 | Oct 30, 2025 | |
| 53744364 | Pro discount enrollment | Solved | Normal | Aric Johnston | — |  Leonard Waters-Howell | Phone | — | 21h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 16600460 | Influencer code not working | Closed | Low | Aric Johnston | — |  Steve O'Conner | vip | 4h | ●Responded | 4/5 | — | — | Oct 1, 2025 | Oct 7, 2025 | |
| 16601509 | Foundation match help | Closed | Normal | Aric Johnston | — | Tommy Kuvalis | Chat | — | 2d | ●Responded | 9/11 | — | — | Sep 16, 2025 | Sep 25, 2025 |
| 00360910 | BOPIS pickup not ready | Solved | High | Aric Johnston | — | Darryl Jacobi | Chat | shade-matchapployalty | 4h | ●Responded | 5/5 | — | — | Sep 8, 2025 | - |
| 04062007 | Wholesale order question | Solved | Normal | Aric Johnston | — |  Amely Pacocha | Phone | — | 1h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - |
| 44276923 | Address change after shipping | Solved | Urgent | Aric Johnston | — | Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 86737950 | Wrong shade sent | Solved | Normal | Aric Johnston | — | Leonard Waters-Howell | Chat | — | 12h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - |
| 03286131 | Discount code not working | Pending | High | Aric Johnston | — | Mr. Cade Senger | Chat | fragrance | - | —Skipped | — | — | — | Aug 1, 2025 | - |
| 19141181 | Return after 30-day window | Solved | Normal | Aric Johnston | — |  Jacklyn Dare | damagedreturns | 5h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | |
| 76335662 | Insider tier issue | Solved | Normal | Aric Johnston | — | Leonard Waters-Howell | Chat | influencerapp | 8d 16h | ⊘Not fired | — | — | — | Jul 15, 2025 | - |
| 23472292 | Discount code not working | Solved | Normal | Aric Johnston | — | Katrina Johns | samplesreturnsrefund | 16h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 72291334 | Missing samples in order | Closed | Normal | Aric Johnston | — | Julie Hodkiewicz | Chat | loyaltyrefunddamaged | 9h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 4, 2025 |
| 96844797 | Discount code not working | Solved | Normal | Aric Johnston | — | Amely Pacocha | Social | shippingloyaltywholesale | 5h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 20416003 | Refund not received | Solved | Normal | Aric Johnston | — | Julie Hodkiewicz | fragranceinfluencer | 1h | ⊘Not fired | — | — | — | Jun 12, 2025 | - | |
| 42104281 | Lost package follow-up | Solved | Urgent | Aric Johnston | — | Oscar O'Hara | Social | — | 3h | ⊘Not fired | — | — | — | Jun 4, 2025 | - |
| 97366562 | Return after 30-day window | Solved | Normal | Aric Johnston | — | Ignatius Cummerata | Chat | app | 1h | ○Sent, no reply | — | — | — | May 23, 2025 | - |