Omer Hirthe
darnell.boyle0@hotmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61416864 | App login problem | Pending | Normal | Omer Hirthe | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | May 9, 2026 | - | |
| 78514322 | Cancel subscription / Auto-replenish | Closed | High | Omer Hirthe | — |  Mr. Cade Senger | fragrancedamagedsamples | 2d 7h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 | |
| 11080494 | Store experience feedback | Solved | Normal | Omer Hirthe | — |  Miss Amber Hintz Sr. | wholesaleloyaltydamaged | 7h | ●Responded | 4/5 | — | — | May 4, 2026 | - | |
| 80738923 | Question about product ingredients | Solved | High | Omer Hirthe | — |  Steve O'Conner | Chat | loyalty | 18h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 04461719 | Klarna / Afterpay split issue | Solved | Normal | Omer Hirthe | — |  Mr. Eliza Gerhold IV | shade-matchgift-cardsamples | 2d 22h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 53850770 | Insider tier issue | Closed | Normal | Omer Hirthe | — |  Garth Dooley | damagedbopis | 21h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 4, 2026 | |
| 66200780 | Missing items in shipment | Closed | Normal | Omer Hirthe | — |  Darryl Jacobi | — | 1d 11h | ●Responded | 3/5 | — | — | Feb 5, 2026 | Feb 12, 2026 | |
| 77913774 | Birthday gift not received | Closed | Normal | Omer Hirthe | — |  Mr. Skyla Trantow | Chat | — | 16h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 7, 2026 |
| 20643784 | Where is my order? | Closed | Low | Omer Hirthe | — |  Kaela Friesen | Chat | wholesalegift-cardrefund | 2h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Jan 31, 2026 |
| 19737640 | Birthday gift not received | Closed | Normal | Omer Hirthe | — |  Chaz Renner | loyalty | 7h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Jan 27, 2026 | |
| 52444336 | Lost package follow-up | Solved | High | Omer Hirthe | — |  Eula McKenzie | — | 20h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 02724150 | Klarna / Afterpay split issue | Closed | Low | Omer Hirthe | — | Chaz Renner | shade-matchshipping | 2d 19h | ⊘Not fired | — | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 29311759 | BOPIS order cancelled at store | Closed | Normal | Omer Hirthe | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 20, 2026 | |
| 20069578 | Address change after shipping | Closed | High | Omer Hirthe | — | Vilma Gusikowski | damagedsamplesshade-match | 6h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 89640777 | Wholesale order question | Pending | High | Omer Hirthe | — |  Amely Pacocha | samplesreturns | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 59491029 | Wrong shade sent | Solved | High | Omer Hirthe | — | Miss Amber Hintz Sr. | Chat | shade-match | 1d | ⊘Not fired | — | — | — | Nov 14, 2025 | - |
| 25562154 | BOPIS pickup not ready | Solved | Normal | Omer Hirthe | — |  Jacklyn Dare | — | 8h | ●Responded | 10/11 | — | — | Oct 22, 2025 | - | |
| 43728811 | Price match request | Solved | High | Omer Hirthe | — |  Ignatius Cummerata | shade-matchgift-cardreturns | 2h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 81072602 | Lost package follow-up | Solved | Normal | Omer Hirthe | — |  Oscar O'Hara | samples | 4h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 52245707 | Store experience feedback | Pending | Normal | Omer Hirthe | — | Eula McKenzie | Chat | app | - | —Skipped | — | — | — | Oct 2, 2025 | - |
| 57313460 | Store experience feedback | Closed | High | Omer Hirthe | — | Garth Dooley | samplesvipshade-match | 2d 2h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 2, 2025 | |
| 76284022 | Insider tier issue | Solved | Normal | Omer Hirthe | — | Oscar O'Hara | — | 3h | ●Responded | 5/5 | — | — | Sep 20, 2025 | - | |
| 24872663 | Where is my order? | Open | Low | Omer Hirthe | — | Steve O'Conner | gift-cardshippingdamaged | - | —Skipped | — | — | — | Sep 13, 2025 | - | |
| 23145371 | App crashes at checkout | Solved | Low | Omer Hirthe | — | Mr. Skyla Trantow | Chat | — | 6h | ⊘Not fired | — | — | — | Sep 12, 2025 | - |
| 72418777 | Shipping cost question | Solved | Normal | Omer Hirthe | — |  Mr. Lonie Hudson | — | 6h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - | |
| 05258136 | Restock alert for backorder | Closed | Low | Omer Hirthe | — | Mr. Eliza Gerhold IV | Chat | shade-matchgift-cardinfluencer | 2d 16h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 56935718 | Allergic reaction concern | Solved | Normal | Omer Hirthe | — | Ignatius Cummerata | returns | 1d | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 29535271 | Price match request | Solved | Normal | Omer Hirthe | — | Jacklyn Dare | fragranceshippingreturns | 2h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 93386060 | Where is my order? | Solved | Low | Omer Hirthe | — | Eula McKenzie | Phone | loyaltybopis | 3h | ⊘Not fired | — | — | — | Jul 23, 2025 | - |
| 42731310 | Restock alert for backorder | Solved | Normal | Omer Hirthe | — | Mr. Cade Senger | samplesappshipping | 6h | ●Responded | 4/5 | — | — | Jul 12, 2025 | - | |
| 61232839 | BOPIS order cancelled at store | Closed | Low | Omer Hirthe | — |  Katrina Johns | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 9, 2025 |
| 07652445 | Gift card balance question | Closed | High | Omer Hirthe | — | Ignatius Cummerata | influencershade-matchgift-card | 15h | ●Responded | 5/5 | — | — | Jun 26, 2025 | Jun 28, 2025 | |
| 28718290 | BOPIS pickup not ready | Solved | Normal | Omer Hirthe | — | Mr. Skyla Trantow | damagedshippingvip | 3h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - | |
| 69536651 | BOPIS pickup not ready | Solved | Low | Omer Hirthe | — | Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 28078162 | Pro discount enrollment | Solved | Normal | Omer Hirthe | — | Steve O'Conner | Chat | shade-matchfragranceinfluencer | 1h | ⊘Not fired | — | — | — | Jun 10, 2025 | - |