Lennie Johns
anahi.kemmer16@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90987232 | Birthday gift not received | Solved | Normal | — | Phone | — | 3h | ●Responded | 5/5 | — | — | May 7, 2026 | - | ||
| 54634700 | Influencer code not working | Closed | Normal | — | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 4, 2026 | ||
| 80945273 | Store experience feedback | Pending | Normal | — | gift-card | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 89989267 | Address change after shipping | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |||
| 15127449 | Price match request | Solved | Low | — | — | 1d 5h | ○Sent, no reply | — | — | — | Mar 1, 2026 | - | |||
| 21513975 | Loyalty points not posting | Open | Low | — | — | - | —Skipped | — | — | — | Feb 19, 2026 | - | |||
| 35694847 | Birthday gift not received | Solved | Normal | — | shipping | 1d 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |||
| 66454095 | Order arrived damaged | Solved | Normal | — | — | 6h | ●Responded | 4/5 | — | — | Jan 29, 2026 | - | |||
| 97002132 | Allergic reaction concern | Closed | High | — | Phone | — | 1d 12h | ●Responded | 2/5 | — | — | Jan 23, 2026 | Jan 29, 2026 | ||
| 52104035 | Klarna / Afterpay split issue | Closed | Low | — | — | 1d 5h | ⊘Not fired | — | — | — | Jan 18, 2026 | Jan 25, 2026 | |||
| 54403728 | App crashes at checkout | Closed | Normal | — | — | 3d 14h | ●Responded | 3/5 | — | — | Dec 25, 2025 | Jan 5, 2026 | |||
| 86533948 | Order arrived damaged | Solved | Normal | — | Chat | bopisfragrancegift-card | 2d 16h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | ||
| 81257295 | Birthday gift not received | Solved | Normal | — | — | 22h | ⊘Not fired | — | — | — | Dec 8, 2025 | - | |||
| 24596240 | Cancel order request | Pending | High | — | Chat | bopisshade-match | - | —Skipped | — | — | — | Dec 4, 2025 | - | ||
| 87316253 | Return after 30-day window | Solved | Normal | — | — | 15h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |||
| 25842683 | Restock alert for backorder | Solved | Urgent | — | damagedvip | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 21622406 | Foundation match help | Solved | Normal | — | fragrancerefundsamples | 1h | ●Responded | 5/5 | — | — | Nov 23, 2025 | - | |||
| 04219739 | Missing items in shipment | Solved | Normal | — | Social | returns | 2h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | ||
| 90566971 | Return after 30-day window | Solved | Urgent | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | ||
| 68465606 | Where is my order? | Solved | Normal | — | Phone | — | 1d 12h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | ||
| 16551433 | Item authenticity concern | Solved | Normal | — | wholesaledamagedbopis | 14h | ●Responded | 2/5 | — | — | Oct 17, 2025 | - | |||
| 99294829 | Lost package follow-up | Closed | Low | — | Phone | — | 2d 20h | ●Responded | 3/5 | — | — | Oct 10, 2025 | Oct 17, 2025 | ||
| 23734211 | Question about product ingredients | Closed | Normal | — | Chat | bopisshade-match | 22h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 13, 2025 | ||
| 63025490 | BOPIS order cancelled at store | Solved | Normal | — | shippingrefund | 1d 15h | ⊘Not fired | — | — | — | Sep 13, 2025 | - | |||
| 32613833 | Loyalty points not posting | Solved | Normal | — | Chat | returnsshippingapp | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | ||
| 97834981 | App login problem | Closed | High | — | app | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 | |||
| 30543006 | Discount code not working | Solved | Normal | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | ||
| 95840373 | Cancel order request | Closed | High | — | Chat | — | 3h | ●Responded | 9/11 | — | — | Jul 9, 2025 | Jul 14, 2025 | ||
| 81987550 | Question about product ingredients | Closed | Normal | — | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 6, 2025 | ||
| 64801910 | Gift card balance question | Closed | Urgent | — | Phone | wholesale | 20h | ●Responded | 5/5 | — | — | Jul 1, 2025 | Jul 7, 2025 | ||
| 57543295 | Order arrived damaged | Solved | Normal | — | influencer | 4h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |||
| 61297742 | Lost package follow-up | Closed | Normal | — | Chat | gift-cardwholesale | 17h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 15, 2025 | ||
| 07546892 | Cancel subscription / Auto-replenish | Solved | High | — | — | 9d 22h | ●Responded | 2/5 | — | — | Jun 13, 2025 | - | |||
| 64480756 | Question about product ingredients | Solved | High | — | — | 1h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |||
| 68431748 | Shipping cost question | Solved | Normal | — | fragranceshipping | 5h | ⊘Not fired | — | — | — | Jun 7, 2025 | - | |||
| 80243441 | App login problem | Solved | High | — | wholesalereturnsapp | 1h | ⊘Not fired | — | — | — | May 27, 2025 | - |