HomeInbox
CustomersLennie Johns

Lennie Johns

anahi.kemmer16@hotmail.com
Tickets36Responses10
Showing 1 - 36 of 36
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
90987232Birthday gift not receivedSolvedNormalLennie Johns—Kip Schroeder IVPhone—3h●Responded5/5——May 7, 2026-
54634700Influencer code not workingClosedNormalLennie Johns—Chaz RennerChat—2d 8h○Sent, no reply———Apr 1, 2026Apr 4, 2026
80945273Store experience feedbackPendingNormalLennie Johns—Mr. Skyla TrantowEmail
gift-card
-—Skipped———Mar 26, 2026-
89989267Address change after shippingSolvedNormalLennie Johns—Julie HodkiewiczEmail—5h○Sent, no reply———Mar 13, 2026-
15127449Price match requestSolvedLowLennie Johns—Oscar O'HaraEmail—1d 5h○Sent, no reply———Mar 1, 2026-
21513975Loyalty points not postingOpenLowLennie Johns—Mr. Cade SengerEmail—-—Skipped———Feb 19, 2026-
35694847Birthday gift not receivedSolvedNormalLennie Johns—Yazmin JastEmail
shipping
1d 13h○Sent, no reply———Feb 6, 2026-
66454095Order arrived damagedSolvedNormalLennie Johns—Kip Schroeder IVEmail—6h●Responded4/5——Jan 29, 2026-
97002132Allergic reaction concernClosedHighLennie Johns—Vilma GusikowskiPhone—1d 12h●Responded2/5——Jan 23, 2026Jan 29, 2026
52104035Klarna / Afterpay split issueClosedLowLennie Johns—Ignatius CummerataEmail—1d 5h⊘Not fired———Jan 18, 2026Jan 25, 2026
54403728App crashes at checkoutClosedNormalLennie Johns—Vilma GusikowskiEmail—3d 14h●Responded3/5——Dec 25, 2025Jan 5, 2026
86533948Order arrived damagedSolvedNormalLennie Johns—Amely PacochaChat
bopisfragrancegift-card
2d 16h⊘Not fired———Dec 11, 2025-
81257295Birthday gift not receivedSolvedNormalLennie Johns—Oscar O'HaraEmail—22h⊘Not fired———Dec 8, 2025-
24596240Cancel order requestPendingHighLennie Johns—Leonard Waters-HowellChat
bopisshade-match
-—Skipped———Dec 4, 2025-
87316253Return after 30-day windowSolvedNormalLennie Johns—Faith HilllEmail—15h○Sent, no reply———Dec 2, 2025-
25842683Restock alert for backorderSolvedUrgentLennie Johns—Katrina JohnsEmail
damagedvip
1h○Sent, no reply———Dec 1, 2025-
21622406Foundation match helpSolvedNormalLennie Johns—Julie HodkiewiczEmail
fragrancerefundsamples
1h●Responded5/5——Nov 23, 2025-
04219739Missing items in shipmentSolvedNormalLennie Johns—Mr. Skyla TrantowSocial
returns
2h⊘Not fired———Nov 18, 2025-
90566971Return after 30-day windowSolvedUrgentLennie Johns—Garth DooleyChat—6h○Sent, no reply———Nov 17, 2025-
68465606Where is my order?SolvedNormalLennie Johns—Kip Schroeder IVPhone—1d 12h○Sent, no reply———Nov 6, 2025-
16551433Item authenticity concernSolvedNormalLennie Johns—Oscar O'HaraEmail
wholesaledamagedbopis
14h●Responded2/5——Oct 17, 2025-
99294829Lost package follow-upClosedLowLennie Johns—Steve O'ConnerPhone—2d 20h●Responded3/5——Oct 10, 2025Oct 17, 2025
23734211Question about product ingredientsClosedNormalLennie Johns—Garth DooleyChat
bopisshade-match
22h○Sent, no reply———Oct 8, 2025Oct 13, 2025
63025490BOPIS order cancelled at storeSolvedNormalLennie Johns—Kip Schroeder IVEmail
shippingrefund
1d 15h⊘Not fired———Sep 13, 2025-
32613833Loyalty points not postingSolvedNormalLennie Johns—Mr. Eliza Gerhold IVChat
returnsshippingapp
3h○Sent, no reply———Aug 22, 2025-
97834981App login problemClosedHighLennie Johns—Mr. Skyla TrantowEmail
app
1h○Sent, no reply———Aug 15, 2025Aug 21, 2025
30543006Discount code not workingSolvedNormalLennie Johns—Steve O'ConnerChat—18h○Sent, no reply———Jul 20, 2025-
95840373Cancel order requestClosedHighLennie Johns—Tommy KuvalisChat—3h●Responded9/11——Jul 9, 2025Jul 14, 2025
81987550Question about product ingredientsClosedNormalLennie Johns—Leonard Waters-HowellChat
loyalty
5h○Sent, no reply———Jul 5, 2025Jul 6, 2025
64801910Gift card balance questionClosedUrgentLennie Johns—Mr. Eliza Gerhold IVPhone
wholesale
20h●Responded5/5——Jul 1, 2025Jul 7, 2025
57543295Order arrived damagedSolvedNormalLennie Johns—Miss Amber Hintz Sr.Email
influencer
4h○Sent, no reply———Jun 17, 2025-
61297742Lost package follow-upClosedNormalLennie Johns—Lily RaynorChat
gift-cardwholesale
17h○Sent, no reply———Jun 13, 2025Jun 15, 2025
07546892Cancel subscription / Auto-replenishSolvedHighLennie Johns—Amely PacochaEmail—9d 22h●Responded2/5——Jun 13, 2025-
64480756Question about product ingredientsSolvedHighLennie Johns—Tommy KuvalisEmail—1h○Sent, no reply———Jun 11, 2025-
68431748Shipping cost questionSolvedNormalLennie Johns—Julie HodkiewiczEmail
fragranceshipping
5h⊘Not fired———Jun 7, 2025-
80243441App login problemSolvedHighLennie Johns—Darryl JacobiEmail
wholesalereturnsapp
1h⊘Not fired———May 27, 2025-
Page 1 of 1

Properties

Customer
Name
Lennie Johns
Email
anahi.kemmer16@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
—
Lifetime spend
248
Last purchase
Apr 30, 2026
Skin tone
medium
Foundation shade
26P
Skin concerns
sensitivity, dark-circles, dryness
Allergies / restrictions
—
Favorite brands
Kiehl's, Fenty Beauty, Sol de Janeiro
YTD spend
—
App installed
—
App last opened
May 20, 2026
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
78
Total orders
—
Preferred category
fragrance
Tickets
Tickets
36
Last seen
May 7, 2026
Responses
Avg rating
4.00