Miss Angelica Jacobson
calista_littel70@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 03138893Klarna / Afterpay split issue | Miss Angelica Jacobson |  Mr. Lonie Hudson | Mar 20, 2026, 4:25 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 73842851Restock alert for backorder | Miss Angelica Jacobson |  Lily Raynor | Mar 13, 2026, 11:41 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 37819747Cancel subscription / Auto-replenish | Miss Angelica Jacobson |  Jacklyn Dare | Feb 22, 2026, 3:57 PM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 89948806App login problem | Miss Angelica Jacobson |  Steve O'Conner | Feb 17, 2026, 3:13 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 33355971BOPIS order cancelled at store | Miss Angelica Jacobson |  Faith Hilll | Jan 31, 2026, 6:18 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 36812711Refund not received | Miss Angelica Jacobson |  Tommy Kuvalis | Jan 9, 2026, 12:05 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 26918028Where is my order? | Miss Angelica Jacobson |  Mr. Eliza Gerhold IV | Nov 7, 2025, 7:49 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 22424230BOPIS order cancelled at store | Miss Angelica Jacobson |  Kip Schroeder IV | Oct 17, 2025, 5:32 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 71206061Shipping cost question | Miss Angelica Jacobson | Kip Schroeder IV | Sep 27, 2025, 8:28 PM |
| 7/11 | Generally good. A few things could be better but no complaints. | 04980844App login problem | Miss Angelica Jacobson | Steve O'Conner | Sep 25, 2025, 8:31 PM |
| 1/5 | Nightmare. The return process is broken at every step. | 08165632Loyalty points not posting | Miss Angelica Jacobson |  Eula McKenzie | Aug 17, 2025, 6:55 AM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 70168088Question about product ingredients | Miss Angelica Jacobson |  Vilma Gusikowski | Aug 3, 2025, 5:53 PM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 16267194Loyalty points not posting | Miss Angelica Jacobson |  Miss Amber Hintz Sr. | Aug 2, 2025, 1:50 PM |
| 4/5 | I want a true virtual Beauty Advisor consultation built in. | 59800231Foundation match help | Miss Angelica Jacobson |  Mr. Cade Senger | Jul 28, 2025, 9:36 AM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 94001005Birthday gift not received | Miss Angelica Jacobson |  Yazmin Jast | Jul 18, 2025, 3:23 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 76854040Wholesale order question | Miss Angelica Jacobson |  Chaz Renner | Jul 4, 2025, 7:24 PM |