Miss Angelica Jacobson
calista_littel70@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09849872 | BOPIS order cancelled at store | Solved | Normal | — | refundfragrance | 22h | ⊘Not fired | — | — | — | May 23, 2026 | - | |||
| 22368950 | Restock alert for backorder | Closed | Normal | — | — | 1h | ⊘Not fired | — | — | — | May 18, 2026 | May 25, 2026 | |||
| 93932570 | Question about product ingredients | Pending | Normal | — | — | - | —Skipped | — | — | — | May 10, 2026 | - | |||
| 57665955 | Gift card balance question | Closed | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 2, 2026 | |||
| 79943443 | Question about product ingredients | Solved | Low | — | — | 17h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |||
| 78939885 | Birthday gift not received | Solved | Normal | — | damagedgift-card | 12h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |||
| 03138893 | Klarna / Afterpay split issue | Solved | Normal | — | shade-matchsamples | 2h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | |||
| 68254831 | Store experience feedback | Open | Normal | — | — | - | —Skipped | — | — | — | Mar 18, 2026 | - | |||
| 73842851 | Restock alert for backorder | Solved | Normal | — | Chat | wholesalebopis | 17h | ●Responded | 5/5 | — | — | Mar 11, 2026 | - | ||
| 09818819 | Loyalty points not posting | Solved | Normal | — | Social | — | 5h | ⊘Not fired | — | — | — | Mar 10, 2026 | - | ||
| 61620855 | Cancel order request | Solved | Low | — | — | 16h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | |||
| 61912784 | Restock alert for backorder | Solved | Normal | — | shade-matchinfluencerfragrance | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 37819747 | Cancel subscription / Auto-replenish | Solved | High | — | — | 1d 23h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - | |||
| 34897618 | App crashes at checkout | Solved | Normal | — | gift-card | 3h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |||
| 89948806 | App login problem | Closed | Normal | — | influencergift-card | 1d 21h | ●Responded | 4/5 | — | — | Feb 14, 2026 | Feb 21, 2026 | |||
| 62743347 | Order arrived damaged | Solved | Normal | — | Chat | loyaltydamaged | 1d 7h | ⊘Not fired | — | — | — | Feb 14, 2026 | - | ||
| 80997525 | Lost package follow-up | Closed | Normal | — | Chat | appshipping | 2h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 19, 2026 | ||
| 40476755 | Gift card balance question | Solved | Normal | — | Chat | — | 2d 22h | ⊘Not fired | — | — | — | Feb 9, 2026 | - | ||
| 32383129 | Insider tier issue | Solved | Normal | — | Social | influencer | 3h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | ||
| 48441584 | Missing samples in order | Solved | Normal | — | app | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |||
| 68985733 | Price match request | Solved | Normal | — | wholesalefragranceloyalty | 15h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |||
| 33355971 | BOPIS order cancelled at store | Closed | Low | — | Phone | returnsfragrance | 3h | ●Responded | 5/5 | — | — | Jan 30, 2026 | Feb 5, 2026 | ||
| 62086551 | App login problem | Solved | Normal | — | Chat | refundgift-cardvip | 1d | ⊘Not fired | — | — | — | Jan 30, 2026 | - | ||
| 36812711 | Refund not received | Closed | Normal | — | appreturnsbopis | 4h | ●Responded | 10/11 | — | — | Jan 8, 2026 | Jan 14, 2026 | |||
| 23000983 | Price match request | Solved | Normal | — | Social | — | 6h | ⊘Not fired | — | — | — | Jan 3, 2026 | - | ||
| 16041678 | Store experience feedback | Solved | Normal | — | shade-match | 6h | ⊘Not fired | — | — | — | Dec 18, 2025 | - | |||
| 51983003 | Cancel order request | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 18, 2025 | - | |||
| 83784649 | Refund not received | Solved | Low | — | Social | wholesalefragrance | 2d 8h | ⊘Not fired | — | — | — | Dec 10, 2025 | - | ||
| 26918028 | Where is my order? | Solved | Normal | — | samplesbopis | 1d 5h | ●Responded | 4/5 | — | — | Nov 5, 2025 | - | |||
| 08767349 | Shipping cost question | Solved | High | — | samples | 2d 19h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |||
| 22390041 | Address change after shipping | Closed | Normal | — | vipshade-matchwholesale | 4h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 20, 2025 | |||
| 22424230 | BOPIS order cancelled at store | Solved | Normal | — | fragrance | 2d 9h | ●Responded | 4/5 | — | — | Oct 13, 2025 | - | |||
| 05055635 | Allergic reaction concern | Solved | Low | — | — | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |||
| 59872659 | Cancel order request | Solved | Normal | — | vipfragrancesamples | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |||
| 45728929 | BOPIS order cancelled at store | Solved | Low | — | Phone | fragrancesamples | 16h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 17197459 | Restock alert for backorder | Pending | High | — | vipshipping | - | —Skipped | — | — | — | Oct 2, 2025 | - | |||
| 71206061 | Shipping cost question | Solved | High | — | — | 14h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - | |||
| 04980844 | App login problem | Solved | Normal | — | Chat | shippinggift-card | 5h | ●Responded | 7/11 | — | — | Sep 24, 2025 | - | ||
| 84458411 | App crashes at checkout | Open | Low | — | Phone | returnswholesaleinfluencer | - | —Skipped | — | — | — | Sep 20, 2025 | - | ||
| 52372218 | Cancel subscription / Auto-replenish | Pending | Normal | — | Phone | influencergift-card | - | —Skipped | — | — | — | Sep 14, 2025 | - | ||
| 96352293 | Allergic reaction concern | Closed | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 30, 2025 | ||
| 08165632 | Loyalty points not posting | Closed | Normal | — | Chat | gift-card | 9d 1h | ●Responded | 1/5 | — | — | Aug 6, 2025 | Aug 22, 2025 | ||
| 88399496 | Order arrived damaged | Solved | Low | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | ||
| 70168088 | Question about product ingredients | Closed | Normal | — | influencer | 5h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 8, 2025 | |||
| 16267194 | Loyalty points not posting | Closed | Normal | — | bopisrefundvip | 2h | ●Responded | 1/5 | — | — | Jul 31, 2025 | Aug 7, 2025 | |||
| 59800231 | Foundation match help | Solved | Normal | — | Chat | vipgift-card | 19h | ●Responded | 4/5 | — | — | Jul 27, 2025 | - | ||
| 94001005 | Birthday gift not received | Solved | Normal | — | Chat | bopis | 2d 5h | ●Responded | 1/5 | — | — | Jul 14, 2025 | - | ||
| 85367184 | Discount code not working | Solved | Low | — | Chat | refundvip | 3h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | ||
| 65567117 | Shipping cost question | Closed | Normal | — | gift-cardshade-match | 14h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 17, 2025 | |||
| 47686269 | BOPIS order cancelled at store | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jul 8, 2025 | - |