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CustomersTevin Leannon

Tevin Leannon

sandra1@hotmail.com
Tickets46Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Discount code didn't work, agent blamed me for entering it wrong. It was their typo.82855364Return after 30-day windowTevin LeannonOscar O'HaraMay 4, 2026, 8:17 PM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.24044579Pro discount enrollmentTevin LeannonMr. Lonie HudsonApr 15, 2026, 11:58 PM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.93261042Order arrived damagedTevin LeannonOscar O'HaraApr 3, 2026, 11:46 AM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.00308420App login problemTevin LeannonGarth DooleyMar 14, 2026, 3:00 PM
4/5Solid first impression. The welcome email was a little overwhelming.30012445Cancel subscription / Auto-replenishTevin LeannonLeonard Waters-HowellMar 6, 2026, 2:39 PM
4/11Stock-outs are constant. Recommending Bloom feels risky now.87580652Loyalty points not postingTevin LeannonLeonard Waters-HowellFeb 8, 2026, 3:29 AM
4/11Pricing has crept up and the value isn't there anymore.33144279Birthday gift not receivedTevin LeannonIgnatius CummerataDec 20, 2025, 8:25 PM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.77967195Return after 30-day windowTevin LeannonJulie HodkiewiczOct 15, 2025, 4:48 AM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.72573900Order arrived damagedTevin LeannonLily RaynorOct 6, 2025, 7:32 AM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.20227488Shipping cost questionTevin LeannonDarryl JacobiSep 20, 2025, 5:18 PM
1/5Twelve days of back-and-forth and the issue is still not resolved.36371678Loyalty points not postingTevin LeannonEula McKenzieSep 5, 2025, 5:50 AM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.11779363Cancel order requestTevin LeannonKatrina JohnsAug 21, 2025, 5:41 AM
4/5Friendly chat, fixed the issue. Took two tries to get the right shipping label.73476668Restock alert for backorderTevin LeannonLily RaynorJun 28, 2025, 1:20 PM
1/5Worst customer service I've dealt with. Refund denied with no explanation.80101044Klarna / Afterpay split issueTevin LeannonKaela FriesenJun 1, 2025, 11:18 PM
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Properties

Customer
Name
Tevin Leannon
Email
sandra1@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
6,998
Lifetime spend
544
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
hyperpigmentation, dark-circles, anti-aging
Allergies / restrictions
—
Favorite brands
Drunk Elephant, Estée Lauder, Sol de Janeiro, Dior
YTD spend
2,368
App installed
No
App last opened
May 8, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
—
Total orders
—
Preferred category
—
Tickets
Tickets
46
Last seen
May 17, 2026
Responses
Avg rating
4.00