Tyrel Stamm
melany_turcotte@gmail.com
Showing 1 - 20 of 20
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 38015578Missing samples in order | Tyrel Stamm |  Mr. Skyla Trantow | May 10, 2026, 2:18 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 10229799BOPIS pickup not ready | Tyrel Stamm |  Lily Raynor | Apr 30, 2026, 9:53 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 15972814Restock alert for backorder | Tyrel Stamm |  Mr. Cade Senger | Apr 18, 2026, 8:29 AM |
| 7/11 | I'm a regular customer but I don't evangelize. | 24719823Lost package follow-up | Tyrel Stamm |  Garth Dooley | Apr 16, 2026, 5:28 AM |
| 3/5 | Loyalty program for non-Insiders too. | 73123409Wrong shade sent | Tyrel Stamm |  Dr. Mandy McLaughlin | Mar 17, 2026, 12:41 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 16479994Birthday gift not received | Tyrel Stamm |  Kip Schroeder IV | Feb 18, 2026, 7:03 PM |
| 5/5 | The app guided me to the right products without being pushy. | 17621862Where is my order? | Tyrel Stamm | Garth Dooley | Feb 14, 2026, 1:29 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 88474674BOPIS order cancelled at store | Tyrel Stamm |  Kaela Friesen | Feb 11, 2026, 5:15 AM |
| 5/5 | Bring back the discontinued matte foundation line. | 45238812Birthday gift not received | Tyrel Stamm | Dr. Mandy McLaughlin | Feb 5, 2026, 2:43 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 13924442Address change after shipping | Tyrel Stamm |  Mr. Lonie Hudson | Jan 9, 2026, 8:32 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 74320086App crashes at checkout | Tyrel Stamm | Kip Schroeder IV | Dec 29, 2025, 7:58 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 55374645Loyalty points not posting | Tyrel Stamm |  Jacklyn Dare | Nov 21, 2025, 6:06 AM |
| 1/5 | Had to call my credit card company because Bloom support gave up. | 39547093BOPIS order cancelled at store | Tyrel Stamm |  Miss Amber Hintz Sr. | Nov 13, 2025, 8:42 AM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 93344183Shipping cost question | Tyrel Stamm | Mr. Cade Senger | Sep 7, 2025, 5:32 AM |
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 88209707Insider tier issue | Tyrel Stamm |  Darryl Jacobi | Sep 7, 2025, 1:19 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 76840768Wrong shade sent | Tyrel Stamm |  Oscar O'Hara | Aug 31, 2025, 2:47 AM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 22636741Foundation match help | Tyrel Stamm | Kip Schroeder IV | Aug 14, 2025, 2:51 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 63466486Restock alert for backorder | Tyrel Stamm | Kaela Friesen | Aug 5, 2025, 9:31 AM |
| 1/5 | Honestly love the brand but the app needs a real overhaul. | 67557991BOPIS order cancelled at store | Tyrel Stamm | Mr. Cade Senger | Jun 21, 2025, 12:22 AM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 43861380Shipping cost question | Tyrel Stamm |  Leonard Waters-Howell | Jun 18, 2025, 5:13 AM |