Fredrick Mills
mariah_langworth@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84792083 | Pro discount enrollment | Solved | Urgent | Fredrick Mills | — |  Tommy Kuvalis | Chat | appvipfragrance | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 43954596 | Return after 30-day window | Closed | Normal | Fredrick Mills | — |  Garth Dooley | damagedloyaltysamples | 9h | ○Sent, no reply | — | — | — | May 18, 2026 | May 19, 2026 | |
| 78302253 | Loyalty points not posting | Solved | High | Fredrick Mills | — | Tommy Kuvalis | fragrance | 6h | ●Responded | 10/11 | — | — | May 13, 2026 | - | |
| 32138144 | Missing items in shipment | Closed | High | Fredrick Mills | — |  Eula McKenzie | shade-matchsamplesloyalty | 13h | ○Sent, no reply | — | — | — | May 13, 2026 | May 21, 2026 | |
| 61132661 | Shipping cost question | Solved | Urgent | Fredrick Mills | — |  Steve O'Conner | bopisgift-carddamaged | 21h | ●Responded | 5/5 | — | — | May 8, 2026 | - | |
| 88328297 | Shipping cost question | Solved | Normal | Fredrick Mills | — | Eula McKenzie | Chat | shippingsamples | 11h | ●Responded | 4/5 | — | — | Apr 30, 2026 | - |
| 99593583 | Discount code not working | Solved | High | Fredrick Mills | — | Eula McKenzie | shade-matchbopisreturns | 4h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 26653447 | Return after 30-day window | Closed | Normal | Fredrick Mills | — | Eula McKenzie | — | 2d 12h | ⊘Not fired | — | — | — | Mar 11, 2026 | Mar 21, 2026 | |
| 44058842 | Missing samples in order | Pending | High | Fredrick Mills | — |  Mr. Skyla Trantow | Phone | fragrancesamplesreturns | - | —Skipped | — | — | — | Mar 3, 2026 | - |
| 41542799 | Cancel subscription / Auto-replenish | Closed | Normal | Fredrick Mills | — |  Miss Amber Hintz Sr. | influencerdamaged | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 4, 2026 | |
| 54381757 | Insider tier issue | Closed | Normal | Fredrick Mills | — |  Lily Raynor | Chat | — | 11h | ●Responded | 9/11 | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 04637834 | Refund not received | Closed | Normal | Fredrick Mills | — |  Kip Schroeder IV | — | 16h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 15, 2026 | |
| 59040352 | Store experience feedback | Solved | High | Fredrick Mills | — | Tommy Kuvalis | — | 6h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - | |
| 84917018 | Foundation match help | Solved | Normal | Fredrick Mills | — | Kip Schroeder IV | Chat | vipshade-match | 6h | ⊘Not fired | — | — | — | Jan 23, 2026 | - |
| 21282296 | Refund not received | Solved | High | Fredrick Mills | — | Mr. Skyla Trantow | appwholesale | 3h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - | |
| 38534784 | Loyalty points not posting | Closed | Normal | Fredrick Mills | — | Mr. Skyla Trantow | — | 8d 8h | ●Responded | 2/5 | — | — | Jan 2, 2026 | Jan 13, 2026 | |
| 83137363 | Influencer code not working | Solved | Normal | Fredrick Mills | — |  Dr. Mandy McLaughlin | Chat | refundinfluencerloyalty | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 11559709 | Loyalty points not posting | Solved | High | Fredrick Mills | — |  Darryl Jacobi | damagedreturns | 1d | ○Sent, no reply | — | — | — | Dec 27, 2025 | - | |
| 20594988 | Cancel subscription / Auto-replenish | Solved | Normal | Fredrick Mills | — |  Mr. Lonie Hudson | damagedloyaltyshade-match | 19h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 30275804 | Order arrived damaged | Closed | Normal | Fredrick Mills | — | Dr. Mandy McLaughlin | bopisvipinfluencer | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 4, 2025 | |
| 41581529 | Where is my order? | Solved | Normal | Fredrick Mills | — |  Mr. Eliza Gerhold IV | app | 7d 18h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 03186755 | Item authenticity concern | Closed | Normal | Fredrick Mills | — | Mr. Skyla Trantow | samplesshade-match | 6h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 27, 2025 | |
| 24913605 | Cancel order request | Solved | Low | Fredrick Mills | — | Lily Raynor | shippingwholesale | 1d 1h | ●Responded | 3/5 | — | — | Nov 12, 2025 | - | |
| 69178985 | Pro discount enrollment | Closed | Low | Fredrick Mills | — | Mr. Skyla Trantow | Chat | shade-matchsamplesdamaged | 3h | ●Responded | 1/11 | — | — | Nov 11, 2025 | Nov 12, 2025 |
| 41576546 | Missing items in shipment | Solved | Low | Fredrick Mills | — | Dr. Mandy McLaughlin | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - |
| 40685503 | Klarna / Afterpay split issue | Solved | Low | Fredrick Mills | — | Miss Amber Hintz Sr. | appshade-matchbopis | 6h | ●Responded | 3/5 | — | — | Oct 21, 2025 | - | |
| 14531943 | Price match request | Solved | Normal | Fredrick Mills | — |  Amely Pacocha | influencer | 1h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 49717811 | Price match request | Pending | High | Fredrick Mills | — | Darryl Jacobi | influencersamplesfragrance | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 31275504 | Missing samples in order | Closed | Normal | Fredrick Mills | — |  Mr. Cade Senger | refundreturnsloyalty | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 46499385 | Restock alert for backorder | Closed | Urgent | Fredrick Mills | — | Amely Pacocha | Chat | returnsgift-card | 5h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 23337956 | Loyalty points not posting | Pending | Normal | Fredrick Mills | — |  Chaz Renner | damagedfragranceshipping | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 41041965 | Refund not received | Solved | High | Fredrick Mills | — |  Jacklyn Dare | wholesalesamples | 2d 4h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 20471179 | Wrong shade sent | Solved | Normal | Fredrick Mills | — | Amely Pacocha | Social | vipwholesaleloyalty | 8h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 95354508 | Foundation match help | Solved | Normal | Fredrick Mills | — | Dr. Mandy McLaughlin | Chat | influencer | 2h | ●Responded | 5/5 | — | — | Jul 29, 2025 | - |
| 83220628 | Klarna / Afterpay split issue | Pending | Normal | Fredrick Mills | — | Miss Amber Hintz Sr. | Phone | influencer | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 56122295 | Cancel subscription / Auto-replenish | Solved | Low | Fredrick Mills | — |  Yazmin Jast | Chat | wholesaledamagedgift-card | 6h | ⊘Not fired | — | — | — | Jul 7, 2025 | - |
| 30958557 | Pro discount enrollment | Solved | High | Fredrick Mills | — | Mr. Skyla Trantow | Chat | loyalty | 1h | ●Responded | 10/11 | — | — | Jun 26, 2025 | - |
| 13099078 | Cancel subscription / Auto-replenish | Pending | Urgent | Fredrick Mills | — | Kip Schroeder IV | Social | vip | - | —Skipped | — | — | — | Jun 17, 2025 | - |
| 24970983 | Allergic reaction concern | Solved | High | Fredrick Mills | — | Mr. Cade Senger | — | 17h | ○Sent, no reply | — | — | — | May 26, 2025 | - |