Lavern Abshire
levi78@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52427619 | Cancel order request | Solved | High | Lavern Abshire | — |  Darryl Jacobi | influencer | 2d 17h | ⊘Not fired | — | — | — | May 11, 2026 | - | |
| 31270838 | BOPIS pickup not ready | Solved | Normal | Lavern Abshire | — |  Mr. Eliza Gerhold IV | Chat | influencershipping | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 53193765 | Foundation match help | Solved | Low | Lavern Abshire | — |  Chaz Renner | damagedsamplesinfluencer | 16h | ●Responded | 5/5 | — | — | Apr 30, 2026 | - | |
| 06529657 | Restock alert for backorder | Closed | Normal | Lavern Abshire | — |  Leonard Waters-Howell | influencerreturnssamples | 4h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 1, 2026 | |
| 41407217 | Refund not received | Closed | Low | Lavern Abshire | — |  Amely Pacocha | Social | samples | 1d 19h | ⊘Not fired | — | — | — | Apr 25, 2026 | Apr 28, 2026 |
| 32195514 | Price match request | Solved | Normal | Lavern Abshire | — |  Mr. Lonie Hudson | — | 17h | ●Responded | 9/11 | — | — | Apr 17, 2026 | - | |
| 41122363 | Insider tier issue | Solved | Normal | Lavern Abshire | — |  Oscar O'Hara | wholesale | 4h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - | |
| 45074722 | Allergic reaction concern | Solved | Normal | Lavern Abshire | — |  Dr. Mandy McLaughlin | — | 10h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - | |
| 34463759 | Missing samples in order | Pending | Low | Lavern Abshire | — | Leonard Waters-Howell | wholesale | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 22852513 | Refund not received | Solved | Normal | Lavern Abshire | — |  Katrina Johns | — | 6h | ●Responded | 10/11 | — | — | Feb 26, 2026 | - | |
| 88567773 | Lost package follow-up | Solved | Normal | Lavern Abshire | — |  Tommy Kuvalis | Social | shippinginfluencersamples | 3h | ⊘Not fired | — | — | — | Feb 20, 2026 | - |
| 96855349 | Birthday gift not received | Solved | Normal | Lavern Abshire | — |  Mr. Skyla Trantow | Chat | samplesfragrancereturns | 3h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - |
| 93743670 | Pro discount enrollment | Solved | Normal | Lavern Abshire | — |  Jacklyn Dare | returns | 6h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 48252234 | Cancel subscription / Auto-replenish | Solved | Normal | Lavern Abshire | — | Mr. Eliza Gerhold IV | fragrancegift-card | 7d 11h | ●Responded | 1/5 | — | — | Jan 28, 2026 | - | |
| 19938430 | Wholesale order question | Closed | Low | Lavern Abshire | — |  Kaela Friesen | Phone | appreturnsvip | 16h | ●Responded | 7/11 | — | — | Jan 26, 2026 | Feb 2, 2026 |
| 19703522 | Restock alert for backorder | Solved | Low | Lavern Abshire | — | Leonard Waters-Howell | wholesaleappvip | 5h | ⊘Not fired | — | — | — | Jan 19, 2026 | - | |
| 98283571 | Missing samples in order | Solved | Normal | Lavern Abshire | — | Kaela Friesen | Phone | fragranceloyalty | 1h | ⊘Not fired | — | — | — | Jan 17, 2026 | - |
| 64280021 | Return after 30-day window | Closed | Normal | Lavern Abshire | — | Amely Pacocha | Chat | damagedreturnsapp | 3h | ⊘Not fired | — | — | — | Jan 3, 2026 | Jan 5, 2026 |
| 60630568 | Return after 30-day window | Closed | Normal | Lavern Abshire | — |  Vilma Gusikowski | appfragranceshipping | 23h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 8, 2026 | |
| 78946487 | Wrong shade sent | Solved | Normal | Lavern Abshire | — | Mr. Eliza Gerhold IV | vipsamplesbopis | 2d 18h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 53659417 | Insider tier issue | Solved | Normal | Lavern Abshire | — | Amely Pacocha | Chat | — | 8d 11h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - |
| 47134140 | BOPIS order cancelled at store | Closed | High | Lavern Abshire | — |  Miss Amber Hintz Sr. | wholesaleshade-matchsamples | 1d | ○Sent, no reply | — | — | — | Nov 23, 2025 | Nov 26, 2025 | |
| 90882991 | Where is my order? | Solved | Normal | Lavern Abshire | — | Mr. Lonie Hudson | gift-cardrefund | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 55153094 | Shipping cost question | Closed | Urgent | Lavern Abshire | — | Katrina Johns | shade-matchreturnsbopis | 6h | ●Responded | 1/11 | — | — | Oct 30, 2025 | Nov 2, 2025 | |
| 96261352 | Price match request | Solved | Normal | Lavern Abshire | — |  Faith Hilll | Chat | shade-matchsamples | 9h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 86237242 | Price match request | Closed | Normal | Lavern Abshire | — |  Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 10, 2025 | |
| 40427161 | Order arrived damaged | Closed | Normal | Lavern Abshire | — |  Kip Schroeder IV | fragrance | 1h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 5, 2025 | |
| 37692289 | Gift card balance question | Closed | High | Lavern Abshire | — | Vilma Gusikowski | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 26, 2025 |
| 97603893 | Lost package follow-up | Solved | Low | Lavern Abshire | — | Oscar O'Hara | Phone | refund | 3h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - |
| 63874506 | App login problem | Open | Low | Lavern Abshire | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Sep 6, 2025 | - | |
| 18628862 | Restock alert for backorder | Closed | Normal | Lavern Abshire | — | Oscar O'Hara | shipping | 17h | ●Responded | 3/5 | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 50070767 | BOPIS order cancelled at store | Solved | Low | Lavern Abshire | — | Oscar O'Hara | Chat | refundloyaltyapp | 5h | ●Responded | 3/5 | — | — | Aug 21, 2025 | - |
| 05384079 | Missing items in shipment | Solved | Normal | Lavern Abshire | — |  Mr. Cade Senger | damagedinfluencershade-match | 4h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - | |
| 10357416 | Influencer code not working | Solved | Normal | Lavern Abshire | — | Faith Hilll | Chat | shippingloyaltyrefund | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - |
| 66298699 | Item authenticity concern | Pending | Normal | Lavern Abshire | — | Katrina Johns | Chat | samplesshipping | - | —Skipped | — | — | — | Jun 21, 2025 | - |
| 61541765 | Birthday gift not received | Closed | Normal | Lavern Abshire | — |  Steve O'Conner | shade-matchdamagedsamples | 1d 11h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 | |
| 97167448 | Discount code not working | Closed | Low | Lavern Abshire | — |  Yazmin Jast | Chat | vip | 3h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 16, 2025 |
| 64995147 | Klarna / Afterpay split issue | Solved | High | Lavern Abshire | — | Mr. Lonie Hudson | loyaltyappdamaged | 3h | ●Responded | 4/5 | — | — | Jun 9, 2025 | - | |
| 18598635 | Wrong shade sent | Solved | Normal | Lavern Abshire | — | Miss Amber Hintz Sr. | Chat | damagedgift-card | 13h | ●Responded | 5/5 | — | — | Jun 4, 2025 | - |
| 25133755 | Cancel subscription / Auto-replenish | Solved | High | Lavern Abshire | — | Mr. Cade Senger | — | 13h | ○Sent, no reply | — | — | — | May 23, 2025 | - |