Jazlyn Bosco
maude72@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46200755 | BOPIS pickup not ready | Solved | Normal | — | damagedshippingsamples | 20h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 06958399 | Store experience feedback | Closed | High | — | Phone | app | 12h | ⊘Not fired | — | — | — | May 15, 2026 | May 23, 2026 | ||
| 51440801 | Gift card balance question | Solved | Normal | — | Chat | gift-card | 5h | ●Responded | 5/5 | — | — | May 6, 2026 | - | ||
| 29533560 | Insider tier issue | Closed | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | May 4, 2026 | May 11, 2026 | ||
| 93702649 | Return after 30-day window | Pending | Normal | — | Chat | shade-matchgift-cardbopis | - | —Skipped | — | — | — | Apr 30, 2026 | - | ||
| 28337122 | Missing samples in order | Pending | Normal | — | influencer | - | —Skipped | — | — | — | Apr 23, 2026 | - | |||
| 90247807 | Price match request | Solved | Normal | — | shipping | 1d 10h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |||
| 67362034 | Loyalty points not posting | Closed | Low | — | Phone | app | 19h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 13, 2026 | ||
| 15852141 | App login problem | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Apr 3, 2026 | - | ||
| 31921554 | Discount code not working | Closed | High | — | samplesinfluencergift-card | 2h | ●Responded | 10/11 | — | — | Mar 24, 2026 | Mar 25, 2026 | |||
| 47803069 | Gift card balance question | Solved | Normal | — | Chat | — | 5h | ●Responded | 10/11 | — | — | Mar 17, 2026 | - | ||
| 52185406 | Address change after shipping | Solved | Normal | — | samplesgift-card | 6d 1h | ●Responded | 1/5 | — | — | Mar 17, 2026 | - | |||
| 74159568 | Wholesale order question | Solved | High | — | Social | — | 5d 18h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | ||
| 76059495 | Allergic reaction concern | Solved | High | — | fragrancewholesale | 9d 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |||
| 98751041 | Discount code not working | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 26, 2026 | |||
| 98714025 | Price match request | Closed | Low | — | shade-matchshipping | 5d 17h | ●Responded | 7/11 | — | — | Feb 17, 2026 | Feb 28, 2026 | |||
| 23583621 | Item authenticity concern | Pending | Urgent | — | samplesshippingvip | - | —Skipped | — | — | — | Feb 12, 2026 | - | |||
| 45830750 | Lost package follow-up | Solved | Urgent | — | shade-match | 15h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |||
| 39819967 | App crashes at checkout | Solved | Normal | — | shippingfragrance | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |||
| 66252530 | Influencer code not working | Solved | Low | — | loyalty | 7h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |||
| 89058532 | Shipping cost question | Solved | High | — | — | 2h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | |||
| 09363848 | Restock alert for backorder | Solved | Normal | — | Phone | — | 14h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | ||
| 45513415 | Wrong shade sent | Solved | Normal | — | wholesalefragrancevip | 5h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 64514535 | Restock alert for backorder | Solved | Normal | — | Social | samplesreturnsbopis | 6h | ⊘Not fired | — | — | — | Jan 23, 2026 | - | ||
| 19355441 | Where is my order? | Solved | Normal | — | Phone | damaged | 2d 5h | ●Responded | 4/5 | — | — | Jan 20, 2026 | - | ||
| 57466148 | Wholesale order question | Closed | Normal | — | Chat | wholesalesamples | 2h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Jan 2, 2026 | ||
| 54386232 | Store experience feedback | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | ||
| 94498830 | Cancel order request | Solved | Normal | — | Chat | — | 1d 10h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | ||
| 19967200 | Insider tier issue | Solved | Normal | — | Chat | influencerbopisapp | 23h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | ||
| 90081107 | Klarna / Afterpay split issue | Pending | Normal | — | wholesale | - | —Skipped | — | — | — | Nov 6, 2025 | - | |||
| 90587700 | Restock alert for backorder | Open | Low | — | bopisloyalty | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 31857927 | Insider tier issue | Closed | Normal | — | gift-cardwholesalereturns | 11h | ●Responded | 4/5 | — | — | Oct 28, 2025 | Oct 31, 2025 | |||
| 38229406 | Return after 30-day window | Solved | Normal | — | samples | 7d 8h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 77045280 | Where is my order? | Solved | Normal | — | Chat | gift-cardrefund | 6h | ●Responded | 10/11 | — | — | Oct 12, 2025 | - | ||
| 36329957 | Foundation match help | Solved | Normal | — | loyaltyrefundinfluencer | 22h | ●Responded | 3/5 | — | — | Oct 10, 2025 | - | |||
| 35639300 | Loyalty points not posting | Solved | Normal | — | influencerwholesalerefund | 1h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | |||
| 03507934 | Missing items in shipment | Solved | High | — | influencerdamaged | 6h | ●Responded | 1/5 | — | — | Sep 19, 2025 | - | |||
| 01381413 | Birthday gift not received | Open | Normal | — | Chat | shade-matchdamagedshipping | - | —Skipped | — | — | — | Sep 18, 2025 | - | ||
| 57504255 | Cancel order request | Open | High | — | Chat | samplesdamaged | - | —Skipped | — | — | — | Sep 15, 2025 | - | ||
| 85587761 | Price match request | Closed | Normal | — | Chat | wholesalesamples | 2d 21h | ●Responded | 4/5 | — | — | Sep 10, 2025 | Sep 17, 2025 | ||
| 87718746 | Refund not received | Solved | High | — | — | 6h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 22215460 | Shipping cost question | Solved | Normal | — | Chat | fragrancewholesale | 4h | ●Responded | 5/5 | — | — | Aug 25, 2025 | - | ||
| 29759952 | Store experience feedback | Pending | Normal | — | returnsdamagedshipping | - | —Skipped | — | — | — | Aug 19, 2025 | - | |||
| 23734044 | BOPIS pickup not ready | Solved | Normal | — | shippingvipshade-match | 13h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |||
| 60762804 | Order arrived damaged | Solved | Normal | — | — | 22h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 32507474 | Order arrived damaged | Solved | Low | — | — | 5h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |||
| 22634631 | Missing samples in order | Closed | High | — | Phone | — | 4h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 9, 2025 | ||
| 82804717 | Allergic reaction concern | Closed | Normal | — | shipping | 6h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 5, 2025 | |||
| 85951172 | Insider tier issue | Open | Normal | — | — | - | —Skipped | — | — | — | Jun 25, 2025 | - | |||
| 48001899 | Shipping cost question | Closed | Low | — | Social | loyaltyreturns | 8h | ⊘Not fired | — | — | — | Jun 21, 2025 | Jun 28, 2025 |