Julius Predovic
tonya.hermann31@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38479724 | Cancel subscription / Auto-replenish | Solved | High | — | — | 1d | ●Responded | 10/11 | — | — | May 22, 2026 | - | |||
| 65306041 | Refund not received | Closed | High | — | Chat | shipping | 21h | ●Responded | 4/5 | — | — | May 13, 2026 | May 15, 2026 | ||
| 01345442 | BOPIS order cancelled at store | Solved | Normal | — | Chat | shipping | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | - | ||
| 26682092 | Birthday gift not received | Closed | Normal | — | wholesalebopisloyalty | 2d 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 24, 2026 | |||
| 75568694 | Missing samples in order | Solved | Normal | — | Chat | shipping | 10h | ●Responded | 4/5 | — | — | Apr 7, 2026 | - | ||
| 67616343 | Missing items in shipment | Solved | Low | — | loyaltybopisgift-card | 5h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |||
| 02393270 | Birthday gift not received | Closed | Normal | — | Chat | shippinggift-card | 1d | ●Responded | 5/5 | — | — | Apr 2, 2026 | Apr 8, 2026 | ||
| 33828017 | Order arrived damaged | Solved | Low | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | ||
| 17913928 | Order arrived damaged | Pending | Normal | — | vipshipping | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 58315452 | Question about product ingredients | Closed | High | — | samplesvip | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 10, 2026 | |||
| 07946127 | App login problem | Solved | Normal | — | damaged | 1h | ●Responded | 4/5 | — | — | Mar 2, 2026 | - | |||
| 51935058 | Klarna / Afterpay split issue | Pending | High | — | Chat | shade-match | - | —Skipped | — | — | — | Feb 19, 2026 | - | ||
| 73860348 | Pro discount enrollment | Open | Normal | — | damagedgift-cardloyalty | - | —Skipped | — | — | — | Feb 19, 2026 | - | |||
| 24554348 | Wholesale order question | Closed | Normal | — | Chat | samplesshipping | 4h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 16, 2026 | ||
| 90629582 | Missing items in shipment | Pending | High | — | gift-cardinfluencerloyalty | - | —Skipped | — | — | — | Feb 6, 2026 | - | |||
| 09289187 | Where is my order? | Solved | Normal | — | shade-matchinfluencer | 2d 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |||
| 76848787 | Loyalty points not posting | Solved | Normal | — | bopisreturnsdamaged | 7h | ●Responded | 5/5 | — | — | Jan 26, 2026 | - | |||
| 08692208 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | — | 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | ||
| 36705105 | Influencer code not working | Pending | Normal | — | Phone | bopisreturnsloyalty | - | —Skipped | — | — | — | Jan 15, 2026 | - | ||
| 12739567 | Return after 30-day window | Solved | Urgent | — | Social | — | 12h | ⊘Not fired | — | — | — | Jan 7, 2026 | - | ||
| 97825314 | Where is my order? | Solved | Normal | — | app | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |||
| 48717462 | Missing items in shipment | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Dec 19, 2025 | - | ||
| 00647222 | Price match request | Solved | Normal | — | wholesalevip | 1d 14h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |||
| 53940787 | Restock alert for backorder | Closed | Normal | — | — | 15h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 20, 2025 | |||
| 67684416 | Shipping cost question | Solved | Normal | — | vipreturnsshipping | 1d 15h | ●Responded | 1/5 | — | — | Nov 21, 2025 | - | |||
| 14798347 | Discount code not working | Open | High | — | shade-matchviprefund | - | —Skipped | — | — | — | Nov 10, 2025 | - | |||
| 48716189 | Loyalty points not posting | Solved | Normal | — | vip | 4h | ●Responded | 7/11 | — | — | Oct 17, 2025 | - | |||
| 66589201 | Where is my order? | Solved | Normal | — | bopisrefundgift-card | 4h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | |||
| 73792944 | Discount code not working | Open | Normal | — | loyaltyvip | - | —Skipped | — | — | — | Sep 14, 2025 | - | |||
| 71618409 | Pro discount enrollment | Closed | Normal | — | Chat | — | 4h | ●Responded | 9/11 | — | — | Sep 11, 2025 | Sep 13, 2025 | ||
| 54329030 | Where is my order? | Pending | Normal | — | vipfragrancesamples | - | —Skipped | — | — | — | Sep 11, 2025 | - | |||
| 25182406 | Shipping cost question | Solved | Normal | — | — | 3h | ⊘Not fired | — | — | — | Jul 23, 2025 | - | |||
| 22074629 | BOPIS order cancelled at store | Solved | Normal | — | Chat | fragrance | 16h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | ||
| 26435999 | Discount code not working | Solved | Low | — | Chat | loyaltybopis | 10h | ●Responded | 7/11 | — | — | Jul 1, 2025 | - | ||
| 68156034 | Question about product ingredients | Pending | High | — | — | - | —Skipped | — | — | — | Jul 1, 2025 | - | |||
| 60898069 | Lost package follow-up | Closed | Low | — | gift-cardloyaltyrefund | 6h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 7, 2025 | |||
| 35311923 | BOPIS pickup not ready | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 84976129 | Order arrived damaged | Solved | Low | — | wholesale | 8h | ⊘Not fired | — | — | — | Jun 18, 2025 | - | |||
| 69068034 | Gift card balance question | Pending | Normal | — | bopisgift-cardapp | - | —Skipped | — | — | — | May 28, 2025 | - | |||
| 28081289 | Discount code not working | Closed | High | — | Phone | app | 2h | ●Responded | 5/5 | — | — | May 26, 2025 | Jun 1, 2025 |