Gary Berge
gary.cole-stamm@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68064562 | Where is my order? | Solved | Normal | Gary Berge | — |  Kip Schroeder IV | — | 4h | ●Responded | 5/5 | — | — | Apr 29, 2026 | - | |
| 12528953 | App crashes at checkout | Open | Low | Gary Berge | — |  Darryl Jacobi | influencerrefund | - | —Skipped | — | — | — | Apr 23, 2026 | - | |
| 40832765 | Foundation match help | Open | Low | Gary Berge | — |  Amely Pacocha | vipdamaged | - | —Skipped | — | — | — | Apr 21, 2026 | - | |
| 42699245 | Return after 30-day window | Solved | Normal | Gary Berge | — |  Vilma Gusikowski | shippingwholesalereturns | 5h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 98552302 | Pro discount enrollment | Closed | Normal | Gary Berge | — |  Yazmin Jast | Phone | — | 2d 12h | ●Responded | 9/11 | — | — | Apr 10, 2026 | Apr 16, 2026 |
| 42871599 | Insider tier issue | Closed | Normal | Gary Berge | — |  Mr. Eliza Gerhold IV | Phone | — | 2d 2h | ●Responded | 1/5 | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 19705745 | Refund not received | Solved | High | Gary Berge | — | Vilma Gusikowski | influencershipping | 6h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 97782512 | Foundation match help | Pending | Normal | Gary Berge | — |  Katrina Johns | — | - | —Skipped | — | — | — | Mar 29, 2026 | - | |
| 38798038 | Pro discount enrollment | Solved | Normal | Gary Berge | — | Yazmin Jast | Phone | damagedsamples | 6h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - |
| 53857130 | Allergic reaction concern | Solved | Normal | Gary Berge | — | Vilma Gusikowski | refundvipshade-match | 2d 4h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 86935687 | Missing items in shipment | Pending | Low | Gary Berge | — |  Miss Amber Hintz Sr. | Social | — | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 19107411 | Shipping cost question | Closed | Normal | Gary Berge | — |  Leonard Waters-Howell | vipappgift-card | 20h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 14, 2026 | |
| 23263229 | App crashes at checkout | Solved | Normal | Gary Berge | — | Yazmin Jast | bopisfragrance | 15h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 76514905 | Price match request | Solved | Normal | Gary Berge | — |  Dr. Mandy McLaughlin | — | 4h | ⊘Not fired | — | — | — | Mar 3, 2026 | - | |
| 99714529 | Item authenticity concern | Solved | Normal | Gary Berge | — |  Julie Hodkiewicz | Chat | — | 1d 18h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - |
| 94100701 | Missing samples in order | Solved | Low | Gary Berge | — |  Eula McKenzie | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 16979542 | Discount code not working | Solved | Low | Gary Berge | — | Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 40831500 | Gift card balance question | Solved | Urgent | Gary Berge | — | Miss Amber Hintz Sr. | influencerbopis | 6h | ●Responded | 3/5 | — | — | Jan 21, 2026 | - | |
| 90979840 | Birthday gift not received | Closed | Normal | Gary Berge | — | Leonard Waters-Howell | Phone | returns | 2h | ●Responded | 4/5 | — | — | Jan 15, 2026 | Jan 17, 2026 |
| 48166186 | Cancel order request | Closed | Low | Gary Berge | — |  Steve O'Conner | Chat | gift-cardappvip | 23h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 3, 2026 |
| 71105568 | Restock alert for backorder | Solved | High | Gary Berge | — |  Jacklyn Dare | Chat | loyalty | 14h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - |
| 21766230 | Loyalty points not posting | Pending | High | Gary Berge | — | Dr. Mandy McLaughlin | gift-cardinfluencerdamaged | - | —Skipped | — | — | — | Dec 21, 2025 | - | |
| 42169497 | Cancel order request | Closed | High | Gary Berge | — | Jacklyn Dare | Chat | shade-matchreturnssamples | 2h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 |
| 46273242 | Allergic reaction concern | Solved | Normal | Gary Berge | — | Amely Pacocha | returnssamplesbopis | 3h | ⊘Not fired | — | — | — | Dec 5, 2025 | - | |
| 63763747 | Wrong shade sent | Pending | Low | Gary Berge | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 16737129 | BOPIS order cancelled at store | Solved | Low | Gary Berge | — | Leonard Waters-Howell | Chat | refundsamples | 6d 4h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - |
| 08774287 | Influencer code not working | Solved | Urgent | Gary Berge | — | Darryl Jacobi | viployaltyinfluencer | 3h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 69932774 | Store experience feedback | Solved | Normal | Gary Berge | — | Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | |
| 22487329 | Missing samples in order | Closed | Normal | Gary Berge | — | Dr. Mandy McLaughlin | returnsshade-match | 1d | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 10, 2025 | |
| 29032465 | Cancel order request | Solved | High | Gary Berge | — | Vilma Gusikowski | — | 5h | ●Responded | 5/5 | — | — | Oct 28, 2025 | - | |
| 62522048 | Item authenticity concern | Solved | Normal | Gary Berge | — | Yazmin Jast | — | 22h | ●Responded | 5/5 | — | — | Oct 25, 2025 | - | |
| 69550985 | Refund not received | Closed | High | Gary Berge | — |  Mr. Lonie Hudson | Phone | — | 1d 12h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 30, 2025 |
| 55755777 | Address change after shipping | Pending | High | Gary Berge | — | Mr. Lonie Hudson | gift-cardfragrance | - | —Skipped | — | — | — | Oct 7, 2025 | - | |
| 96651151 | Influencer code not working | Solved | Normal | Gary Berge | — | Steve O'Conner | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 62959749 | Cancel order request | Solved | Normal | Gary Berge | — | Jacklyn Dare | Chat | loyaltyinfluencerdamaged | 2h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - |
| 33101122 | Wrong shade sent | Solved | High | Gary Berge | — |  Chaz Renner | gift-card | 3h | ●Responded | 3/5 | — | — | Aug 30, 2025 | - | |
| 61926372 | App login problem | Closed | Normal | Gary Berge | — | Miss Amber Hintz Sr. | Chat | — | 4h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 22, 2025 |
| 13482618 | Missing items in shipment | Pending | Low | Gary Berge | — | Tommy Kuvalis | influencerfragrance | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 60272402 | Cancel order request | Closed | Normal | Gary Berge | — | Mr. Lonie Hudson | vipwholesale | 14h | ●Responded | 3/5 | — | — | Aug 12, 2025 | Aug 14, 2025 | |
| 36263410 | Refund not received | Solved | Normal | Gary Berge | — | Kip Schroeder IV | shippingvipfragrance | 7h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 92521658 | Shipping cost question | Solved | Normal | Gary Berge | — | Miss Amber Hintz Sr. | — | 4h | ●Responded | 3/5 | — | — | Jul 28, 2025 | - | |
| 01511018 | Foundation match help | Solved | Low | Gary Berge | — |  Garth Dooley | returnsshade-matchdamaged | 16h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 62078696 | Missing items in shipment | Solved | Normal | Gary Berge | — | Julie Hodkiewicz | Social | — | 3h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 31337992 | Allergic reaction concern | Solved | Normal | Gary Berge | — |  Oscar O'Hara | damaged | 15h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 36804816 | Discount code not working | Open | Normal | Gary Berge | — | Garth Dooley | Chat | shipping | - | —Skipped | — | — | — | Jun 23, 2025 | - |
| 87297304 | Klarna / Afterpay split issue | Open | Low | Gary Berge | — | Julie Hodkiewicz | Chat | vipgift-card | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 07327578 | Allergic reaction concern | Closed | Normal | Gary Berge | — | Yazmin Jast | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 15, 2025 |
| 27849693 | Address change after shipping | Solved | Low | Gary Berge | — | Garth Dooley | Chat | — | 2h | ○Sent, no reply | — | — | — | May 30, 2025 | - |