Mrs. Chelsea Grant
lucille_smith47@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 64493754 | Lost package follow-up | Closed | Normal | Mrs. Chelsea Grant | — |  Leonard Waters-Howell | Chat | — | 17h | ●Responded | 10/11 | — | — | May 15, 2026 | May 20, 2026 |
| 75669284 | Insider tier issue | Pending | Low | Mrs. Chelsea Grant | — |  Dr. Mandy McLaughlin | Chat | damaged | - | —Skipped | — | — | — | May 15, 2026 | - |
| 01302272 | Order arrived damaged | Solved | Urgent | Mrs. Chelsea Grant | — |  Faith Hilll | Phone | refundbopisvip | 1d | ●Responded | 5/5 | — | — | Apr 30, 2026 | - |
| 31754702 | Cancel order request | Pending | Normal | Mrs. Chelsea Grant | — |  Yazmin Jast | Chat | refundfragranceloyalty | - | —Skipped | — | — | — | Apr 22, 2026 | - |
| 04844428 | Address change after shipping | Solved | Normal | Mrs. Chelsea Grant | — |  Lily Raynor | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - |
| 58333252 | Missing samples in order | Solved | Normal | Mrs. Chelsea Grant | — |  Oscar O'Hara | Chat | shade-matchapp | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 90930188 | BOPIS pickup not ready | Closed | Low | Mrs. Chelsea Grant | — |  Chaz Renner | Chat | — | 7h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 4, 2026 |
| 88124145 | App login problem | Solved | Normal | Mrs. Chelsea Grant | — | Oscar O'Hara | vip | 13h | ●Responded | 9/11 | — | — | Mar 30, 2026 | - | |
| 57977654 | Order arrived damaged | Pending | High | Mrs. Chelsea Grant | — |  Vilma Gusikowski | Chat | wholesaleloyaltysamples | - | —Skipped | — | — | — | Mar 30, 2026 | - |
| 54430842 | Wrong shade sent | Solved | Normal | Mrs. Chelsea Grant | — | Yazmin Jast | Chat | bopisloyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 30939016 | Question about product ingredients | Solved | Normal | Mrs. Chelsea Grant | — |  Darryl Jacobi | — | 4h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - | |
| 97714091 | Loyalty points not posting | Closed | Low | Mrs. Chelsea Grant | — | Dr. Mandy McLaughlin | refund | 1d 9h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 7, 2026 | |
| 18241239 | Foundation match help | Closed | Low | Mrs. Chelsea Grant | — |  Mr. Lonie Hudson | wholesale | 2h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 1, 2026 | |
| 73532896 | Insider tier issue | Solved | Low | Mrs. Chelsea Grant | — | Chaz Renner | Chat | vipshipping | 5h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 28724509 | App login problem | Solved | High | Mrs. Chelsea Grant | — |  Garth Dooley | Chat | shade-matchsamples | 1h | ⊘Not fired | — | — | — | Feb 9, 2026 | - |
| 42687190 | Missing items in shipment | Closed | Normal | Mrs. Chelsea Grant | — |  Julie Hodkiewicz | Chat | influencerloyaltydamaged | 12h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 31, 2026 |
| 78096468 | Cancel subscription / Auto-replenish | Solved | Normal | Mrs. Chelsea Grant | — |  Eula McKenzie | Phone | loyalty | 14h | ●Responded | 4/5 | — | — | Jan 13, 2026 | - |
| 98150411 | App crashes at checkout | Solved | Low | Mrs. Chelsea Grant | — |  Mr. Cade Senger | — | 1d 1h | ●Responded | 4/5 | — | — | Jan 11, 2026 | - | |
| 38676091 | App crashes at checkout | Solved | Normal | Mrs. Chelsea Grant | — | Mr. Lonie Hudson | wholesale | 18h | ●Responded | 10/11 | — | — | Dec 26, 2025 | - | |
| 85751644 | Insider tier issue | Closed | High | Mrs. Chelsea Grant | — | Mr. Lonie Hudson | Chat | — | 12h | ●Responded | 5/5 | — | — | Dec 16, 2025 | Dec 23, 2025 |
| 14241536 | Wrong shade sent | Solved | Normal | Mrs. Chelsea Grant | — | Leonard Waters-Howell | Chat | — | 9h | ●Responded | 10/11 | — | — | Dec 3, 2025 | - |
| 57096795 | Return after 30-day window | Closed | Normal | Mrs. Chelsea Grant | — |  Miss Amber Hintz Sr. | Chat | influencer | 3h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 4, 2025 |
| 04865340 | Discount code not working | Closed | Low | Mrs. Chelsea Grant | — | Lily Raynor | loyaltyshippingrefund | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 28, 2025 | |
| 01439876 | Wholesale order question | Solved | Normal | Mrs. Chelsea Grant | — | Garth Dooley | Chat | loyalty | 2d 22h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 91830197 | Question about product ingredients | Closed | Low | Mrs. Chelsea Grant | — | Oscar O'Hara | Social | — | 1h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 10515928 | Shipping cost question | Closed | Normal | Mrs. Chelsea Grant | — | Eula McKenzie | wholesalevipreturns | 8d 11h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 18, 2025 | |
| 90200821 | Store experience feedback | Solved | Low | Mrs. Chelsea Grant | — | Darryl Jacobi | Chat | fragrancewholesaleshipping | 7h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - |
| 42830887 | Birthday gift not received | Closed | Normal | Mrs. Chelsea Grant | — |  Tommy Kuvalis | influencer | 5h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 17, 2025 | |
| 99594318 | Influencer code not working | Solved | Normal | Mrs. Chelsea Grant | — | Chaz Renner | returnsloyaltysamples | 1h | ●Responded | 2/5 | — | — | Oct 10, 2025 | - | |
| 77649909 | Item authenticity concern | Closed | Low | Mrs. Chelsea Grant | — | Garth Dooley | Phone | — | 6h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 26, 2025 |
| 85053946 | Cancel order request | Open | Normal | Mrs. Chelsea Grant | — | Leonard Waters-Howell | fragrancewholesalegift-card | - | —Skipped | — | — | — | Sep 9, 2025 | - | |
| 89815127 | Gift card balance question | Solved | Low | Mrs. Chelsea Grant | — |  Steve O'Conner | Chat | gift-cardinfluencer | 2d 14h | ⊘Not fired | — | — | — | Sep 2, 2025 | - |
| 53058122 | Cancel order request | Solved | Normal | Mrs. Chelsea Grant | — | Mr. Cade Senger | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 42615711 | Question about product ingredients | Solved | Low | Mrs. Chelsea Grant | — | Darryl Jacobi | — | 1d 23h | ●Responded | 7/11 | — | — | Aug 25, 2025 | - | |
| 36483236 | BOPIS order cancelled at store | Solved | Low | Mrs. Chelsea Grant | — |  Amely Pacocha | Chat | — | 3d | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 73255721 | Cancel order request | Solved | Normal | Mrs. Chelsea Grant | — | Darryl Jacobi | — | 17h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 84483977 | Wrong shade sent | Solved | High | Mrs. Chelsea Grant | — | Faith Hilll | Chat | vip | 2h | ⊘Not fired | — | — | — | Aug 18, 2025 | - |
| 45796079 | Shipping cost question | Closed | Normal | Mrs. Chelsea Grant | — | Faith Hilll | samples | 9d 8h | ●Responded | 1/5 | — | — | Jul 12, 2025 | Jul 24, 2025 | |
| 18803246 | Lost package follow-up | Solved | Normal | Mrs. Chelsea Grant | — |  Jacklyn Dare | Chat | damaged | 12h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 42674477 | Refund not received | Solved | Low | Mrs. Chelsea Grant | — |  Katrina Johns | gift-carddamagedloyalty | 9h | ●Responded | 10/11 | — | — | Jul 6, 2025 | - | |
| 53331318 | Klarna / Afterpay split issue | Solved | Normal | Mrs. Chelsea Grant | — | Yazmin Jast | wholesale | 4d 12h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 63997118 | Address change after shipping | Solved | Normal | Mrs. Chelsea Grant | — |  Kip Schroeder IV | damaged | 1d 10h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | |
| 83215662 | Shipping cost question | Closed | High | Mrs. Chelsea Grant | — | Amely Pacocha | Chat | damaged | 2d 7h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 24, 2025 |
| 70042328 | Store experience feedback | Solved | Normal | Mrs. Chelsea Grant | — | Eula McKenzie | Chat | — | 10h | ⊘Not fired | — | — | — | Jun 18, 2025 | - |
| 79134259 | Refund not received | Solved | Normal | Mrs. Chelsea Grant | — | Miss Amber Hintz Sr. | fragrance | 11h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |