Harry Lynch DDS
savanna_simonis28@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30050719 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shipping | 2h | ○Sent, no reply | — | — | — | May 7, 2026 | - | ||
| 07673864 | Missing items in shipment | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | May 3, 2026 | May 4, 2026 | |||
| 49871505 | Return after 30-day window | Closed | Urgent | — | refunddamaged | 1h | ●Responded | 7/11 | — | — | May 1, 2026 | May 8, 2026 | |||
| 80675093 | Restock alert for backorder | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | ||
| 97285957 | Missing samples in order | Solved | Low | — | returns | 6h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |||
| 66190296 | Allergic reaction concern | Solved | Low | — | app | 1d 13h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |||
| 63446275 | Question about product ingredients | Solved | Low | — | fragrancewholesaleloyalty | 2h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |||
| 62086445 | Influencer code not working | Closed | Normal | — | gift-cardfragranceloyalty | 15h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 29, 2026 | |||
| 20865616 | Refund not received | Solved | Normal | — | Chat | shade-matchinfluencerloyalty | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | ||
| 03417065 | Cancel order request | Closed | Low | — | — | 9h | ●Responded | 5/5 | — | — | Mar 6, 2026 | Mar 8, 2026 | |||
| 89265686 | Return after 30-day window | Solved | Normal | — | shade-match | 1d 17h | ⊘Not fired | — | — | — | Feb 26, 2026 | - | |||
| 62159181 | Influencer code not working | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |||
| 41854770 | Item authenticity concern | Solved | Urgent | — | wholesaleshade-match | 1d 21h | ●Responded | 9/11 | — | — | Feb 22, 2026 | - | |||
| 63118074 | Birthday gift not received | Solved | Normal | — | Chat | wholesaleinfluencershade-match | 9d 15h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | ||
| 51756811 | BOPIS order cancelled at store | Solved | Normal | — | gift-card | 1h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 85270317 | Lost package follow-up | Pending | Low | — | vipshade-matchshipping | - | —Skipped | — | — | — | Jan 19, 2026 | - | |||
| 08930040 | Price match request | Solved | High | — | — | 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 75349328 | Shipping cost question | Closed | Normal | — | Chat | samplesbopis | 18h | ●Responded | 7/11 | — | — | Jan 15, 2026 | Jan 21, 2026 | ||
| 86501889 | Birthday gift not received | Closed | Normal | — | Phone | influencer | 5h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 2, 2026 | ||
| 44058391 | Address change after shipping | Closed | Normal | — | fragrancereturns | 11h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 22, 2025 | |||
| 12644623 | Restock alert for backorder | Closed | High | — | Chat | influencersamples | 1d 8h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 15, 2025 | ||
| 15366952 | Klarna / Afterpay split issue | Open | Normal | — | loyaltydamaged | - | —Skipped | — | — | — | Dec 8, 2025 | - | |||
| 38605495 | Price match request | Closed | Low | — | fragrance | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 8, 2025 | |||
| 46076983 | Item authenticity concern | Solved | High | — | loyalty | 12h | ●Responded | 3/5 | — | — | Nov 27, 2025 | - | |||
| 75877226 | Shipping cost question | Solved | Normal | — | damaged | 8d 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |||
| 73780900 | BOPIS pickup not ready | Solved | Normal | — | Chat | returns | 6h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 74021316 | App crashes at checkout | Closed | Low | — | returns | 1h | ●Responded | 2/5 | — | — | Nov 7, 2025 | Nov 13, 2025 | |||
| 05389115 | Store experience feedback | Solved | Normal | — | Phone | — | 14h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | ||
| 36765523 | Gift card balance question | Open | Normal | — | refundgift-cardwholesale | - | —Skipped | — | — | — | Oct 29, 2025 | - | |||
| 73718287 | Cancel order request | Solved | Normal | — | shipping | 22h | ●Responded | 5/5 | — | — | Oct 23, 2025 | - | |||
| 83419438 | Gift card balance question | Solved | Normal | — | gift-card | 1d 17h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 64605298 | Refund not received | Solved | High | — | Chat | shade-matchloyaltyapp | 12h | ●Responded | 5/5 | — | — | Oct 9, 2025 | - | ||
| 18537220 | Gift card balance question | Closed | Normal | — | gift-cardinfluencerapp | 5h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 8, 2025 | |||
| 74138514 | Missing items in shipment | Solved | Normal | — | Chat | shade-matchfragrancereturns | 1d 15h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | ||
| 47423126 | Item authenticity concern | Closed | Urgent | — | shippingwholesalerefund | 1h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 15, 2025 | |||
| 63856552 | Shipping cost question | Pending | Normal | — | Chat | loyaltyfragrancereturns | - | —Skipped | — | — | — | Aug 11, 2025 | - | ||
| 75871406 | Restock alert for backorder | Closed | Normal | — | Phone | influencer | 1d 6h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 8, 2025 | ||
| 59999136 | Missing samples in order | Solved | Normal | — | — | 2d 6h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |||
| 86906383 | Loyalty points not posting | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | ||
| 81115884 | Restock alert for backorder | Solved | Normal | — | damaged | 5h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |||
| 84272986 | Gift card balance question | Solved | Normal | — | Phone | — | 5h | ●Responded | 4/5 | — | — | Jul 1, 2025 | - | ||
| 45147086 | Gift card balance question | Solved | Normal | — | Chat | samplesloyalty | 5h | ●Responded | 4/5 | — | — | Jul 1, 2025 | - | ||
| 29199566 | Wholesale order question | Closed | High | — | Social | shipping | 2d 10h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 6, 2025 | ||
| 60656182 | Missing samples in order | Solved | Normal | — | Chat | app | 23h | ●Responded | 5/5 | — | — | Jun 28, 2025 | - | ||
| 17371413 | Birthday gift not received | Pending | Low | — | Chat | refund | - | —Skipped | — | — | — | Jun 27, 2025 | - | ||
| 77913687 | Address change after shipping | Closed | Normal | — | Chat | fragrancegift-cardloyalty | 2h | ●Responded | 7/11 | — | — | Jun 25, 2025 | Jul 1, 2025 | ||
| 61848440 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | gift-card | 4h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - | ||
| 35498309 | Question about product ingredients | Solved | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | ||
| 70406780 | BOPIS order cancelled at store | Closed | Normal | — | influencerwholesale | 5h | ●Responded | 5/5 | — | — | Jun 17, 2025 | Jun 24, 2025 | |||
| 36154857 | Pro discount enrollment | Pending | High | — | Social | shipping | - | —Skipped | — | — | — | May 28, 2025 | - |