Tonya Littel
krista_maggio@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63643161 | Foundation match help | Solved | Low | Tonya Littel | — |  Mr. Eliza Gerhold IV | Chat | — | 14h | ⊘Not fired | — | — | — | May 11, 2026 | - |
| 91131123 | Discount code not working | Closed | Normal | Tonya Littel | — |  Vilma Gusikowski | app | 14h | ○Sent, no reply | — | — | — | May 5, 2026 | May 7, 2026 | |
| 82908975 | Question about product ingredients | Solved | Normal | Tonya Littel | — |  Julie Hodkiewicz | wholesaledamagedreturns | 6h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 93992852 | Influencer code not working | Pending | Normal | Tonya Littel | — |  Mr. Skyla Trantow | Social | — | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 81231528 | Klarna / Afterpay split issue | Solved | Normal | Tonya Littel | — |  Darryl Jacobi | — | 2d 11h | ●Responded | 1/5 | — | — | Apr 7, 2026 | - | |
| 32581237 | Return after 30-day window | Solved | Normal | Tonya Littel | — |  Garth Dooley | Chat | — | 23h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 81363341 | App crashes at checkout | Solved | High | Tonya Littel | — |  Mr. Cade Senger | damagedreturnsrefund | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 61521599 | Price match request | Closed | Low | Tonya Littel | — |  Chaz Renner | vip | 1d 16h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 29, 2026 | |
| 50845777 | Allergic reaction concern | Open | High | Tonya Littel | — | Mr. Cade Senger | Chat | refundbopisgift-card | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 45480266 | Cancel subscription / Auto-replenish | Solved | Normal | Tonya Littel | — |  Yazmin Jast | returnsbopis | 19h | ⊘Not fired | — | — | — | Mar 9, 2026 | - | |
| 90116772 | Gift card balance question | Closed | Low | Tonya Littel | — | Mr. Cade Senger | Chat | vip | 1h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 7, 2026 |
| 49158534 | Discount code not working | Solved | High | Tonya Littel | — | Mr. Eliza Gerhold IV | — | 3h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - | |
| 99410791 | Lost package follow-up | Solved | Low | Tonya Littel | — |  Oscar O'Hara | Chat | shade-matchdamagedshipping | 16h | ●Responded | 5/5 | — | — | Jan 26, 2026 | - |
| 71285657 | BOPIS order cancelled at store | Solved | Normal | Tonya Littel | — |  Miss Amber Hintz Sr. | Social | refund | 19h | ⊘Not fired | — | — | — | Jan 15, 2026 | - |
| 27417807 | Klarna / Afterpay split issue | Solved | Normal | Tonya Littel | — | Oscar O'Hara | Chat | wholesaleshippingloyalty | 11h | ●Responded | 2/5 | — | — | Dec 25, 2025 | - |
| 59048957 | Refund not received | Solved | Normal | Tonya Littel | — | Yazmin Jast | Chat | — | 19h | ⊘Not fired | — | — | — | Dec 14, 2025 | - |
| 47006821 | Cancel subscription / Auto-replenish | Solved | Low | Tonya Littel | — |  Mr. Lonie Hudson | Social | appfragrancegift-card | 12h | ⊘Not fired | — | — | — | Nov 28, 2025 | - |
| 52222365 | Wrong shade sent | Solved | Normal | Tonya Littel | — |  Leonard Waters-Howell | returns | 8h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 12039599 | Restock alert for backorder | Solved | Normal | Tonya Littel | — | Darryl Jacobi | gift-card | 5h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |
| 78371811 | Wholesale order question | Pending | High | Tonya Littel | — |  Faith Hilll | Chat | refunddamaged | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 23880287 | Foundation match help | Solved | Normal | Tonya Littel | — |  Kaela Friesen | Chat | bopisreturns | 6h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 74006146 | BOPIS order cancelled at store | Solved | High | Tonya Littel | — | Chaz Renner | refunddamagedshade-match | 8h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 98002821 | BOPIS order cancelled at store | Solved | Normal | Tonya Littel | — | Leonard Waters-Howell | loyalty | 2d 10h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |
| 55135292 | App crashes at checkout | Closed | Normal | Tonya Littel | — |  Ignatius Cummerata | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 4, 2025 | |
| 19003451 | Order arrived damaged | Solved | Urgent | Tonya Littel | — |  Jacklyn Dare | — | 1h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 93632723 | Order arrived damaged | Solved | Normal | Tonya Littel | — | Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 95712105 | Discount code not working | Closed | Normal | Tonya Littel | — | Kaela Friesen | Chat | shippingbopis | 2d 17h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 31, 2025 |
| 34080957 | Insider tier issue | Closed | Normal | Tonya Littel | — |  Amely Pacocha | Chat | fragrancegift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 23, 2025 |
| 85995535 | Missing samples in order | Closed | Low | Tonya Littel | — | Oscar O'Hara | app | 21h | ●Responded | 4/5 | — | — | Aug 15, 2025 | Aug 23, 2025 | |
| 16166729 | Question about product ingredients | Closed | Normal | Tonya Littel | — |  Steve O'Conner | Chat | returnsloyalty | 3h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 15, 2025 |
| 30439436 | Cancel order request | Closed | Normal | Tonya Littel | — | Chaz Renner | gift-card | 7h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 9, 2025 | |
| 52556040 | Wrong shade sent | Solved | Normal | Tonya Littel | — |  Katrina Johns | — | 2d 3h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 50593743 | Wrong shade sent | Pending | High | Tonya Littel | — |  Dr. Mandy McLaughlin | Chat | samplesshippingvip | - | —Skipped | — | — | — | Jul 23, 2025 | - |
| 65177829 | Address change after shipping | Solved | Low | Tonya Littel | — | Mr. Eliza Gerhold IV | — | 1h | ●Responded | 5/5 | — | — | Jul 9, 2025 | - | |
| 37574950 | Wholesale order question | Solved | Normal | Tonya Littel | — | Oscar O'Hara | samples | 14h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 92571409 | Allergic reaction concern | Closed | High | Tonya Littel | — | Steve O'Conner | shippingdamaged | 2d | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 15, 2025 | |
| 07519768 | Insider tier issue | Solved | Urgent | Tonya Littel | — | Jacklyn Dare | gift-card | 4h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |
| 23199015 | Lost package follow-up | Solved | Normal | Tonya Littel | — | Katrina Johns | Chat | — | 13h | ●Responded | 9/11 | — | — | Jun 19, 2025 | - |
| 94471749 | Wrong shade sent | Closed | Normal | Tonya Littel | — | Jacklyn Dare | Phone | refundbopisshipping | 3d 18h | ●Responded | 3/5 | — | — | Jun 16, 2025 | Jun 27, 2025 |
| 69842199 | Price match request | Solved | Normal | Tonya Littel | — | Ignatius Cummerata | Chat | — | 16h | ○Sent, no reply | — | — | — | May 31, 2025 | - |
| 90139187 | Influencer code not working | Closed | Normal | Tonya Littel | — | Mr. Cade Senger | — | 1d 6h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 1, 2025 |