Garfield Pagac
keven38@hotmail.com
Showing 1 - 29 of 29
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84148244 | Birthday gift not received | Solved | Normal | — | loyaltywholesale | 3h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |||
| 71553647 | Cancel subscription / Auto-replenish | Pending | Normal | — | gift-card | - | —Skipped | — | — | — | Apr 22, 2026 | - | |||
| 51653453 | Address change after shipping | Solved | Normal | — | Social | loyaltyreturnsbopis | 5h | ⊘Not fired | — | — | — | Apr 14, 2026 | - | ||
| 38001685 | Order arrived damaged | Closed | High | — | Chat | shipping | 1h | ●Responded | 3/5 | — | — | Mar 28, 2026 | Mar 29, 2026 | ||
| 67550682 | Return after 30-day window | Closed | Normal | — | vip | 16h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 15, 2026 | |||
| 25972654 | Restock alert for backorder | Solved | Low | — | Chat | fragranceappsamples | 8h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - | ||
| 26515719 | Influencer code not working | Solved | Normal | — | Chat | — | 1d | ⊘Not fired | — | — | — | Feb 20, 2026 | - | ||
| 47074193 | Influencer code not working | Solved | High | — | — | 1d | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |||
| 35084656 | Influencer code not working | Closed | Normal | — | Chat | vip | 1d | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 8, 2026 | ||
| 81669971 | Cancel subscription / Auto-replenish | Solved | Low | — | gift-cardvip | 17h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 63128284 | App login problem | Solved | Urgent | — | returnswholesale | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 94001394 | Gift card balance question | Solved | High | — | Social | refundreturnsfragrance | 5h | ⊘Not fired | — | — | — | Jan 15, 2026 | - | ||
| 68799057 | Refund not received | Solved | Low | — | — | 13h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 89491971 | Allergic reaction concern | Solved | Normal | — | wholesaleappinfluencer | 18h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |||
| 48168053 | Item authenticity concern | Solved | Normal | — | Social | — | 4h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | ||
| 31704985 | Address change after shipping | Closed | Low | — | gift-cardloyalty | 12h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 25, 2025 | |||
| 63987866 | Birthday gift not received | Solved | Normal | — | Social | wholesaleviployalty | 6h | ⊘Not fired | — | — | — | Nov 16, 2025 | - | ||
| 98847514 | Cancel order request | Solved | High | — | Chat | damagedfragrance | 2h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | ||
| 30941323 | Missing samples in order | Solved | Low | — | Chat | — | 19h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 07988388 | Wrong shade sent | Open | Normal | — | shade-matchrefundshipping | - | —Skipped | — | — | — | Oct 27, 2025 | - | |||
| 95101956 | Lost package follow-up | Closed | Normal | — | — | 1d 23h | ●Responded | 4/5 | — | — | Oct 26, 2025 | Oct 30, 2025 | |||
| 48671372 | Influencer code not working | Closed | Normal | — | shippingvip | 1h | ●Responded | 4/5 | — | — | Oct 24, 2025 | Oct 31, 2025 | |||
| 55980226 | Klarna / Afterpay split issue | Closed | Normal | — | damaged | 2h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 12, 2025 | |||
| 65236790 | Foundation match help | Solved | Normal | — | bopisdamaged | 5h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |||
| 15587818 | App crashes at checkout | Open | Normal | — | fragrancewholesale | - | —Skipped | — | — | — | Aug 28, 2025 | - | |||
| 12166651 | Birthday gift not received | Closed | Normal | — | samplesdamaged | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 14, 2025 | |||
| 92186904 | Influencer code not working | Closed | Normal | — | refundvipfragrance | 2d 3h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |||
| 28227964 | Influencer code not working | Closed | Normal | — | Chat | — | 13h | ●Responded | 5/5 | — | — | Jun 19, 2025 | Jun 21, 2025 | ||
| 99689347 | Insider tier issue | Closed | Normal | — | damaged | 5d 9h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 27, 2025 |