Tara DuBuque
daphnee_braun@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87364439 | Cancel subscription / Auto-replenish | Solved | Normal | Tara DuBuque | — |  Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 68278305 | Cancel order request | Closed | Low | Tara DuBuque | — |  Garth Dooley | Chat | — | 6d 9h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 19, 2026 |
| 85362697 | Refund not received | Closed | Low | Tara DuBuque | — |  Chaz Renner | Phone | — | 2h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 12, 2026 |
| 29126434 | Refund not received | Solved | Normal | Tara DuBuque | — |  Mr. Eliza Gerhold IV | Chat | appsamplesrefund | 2h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - |
| 64560135 | Return after 30-day window | Solved | Low | Tara DuBuque | — |  Leonard Waters-Howell | bopisdamaged | 6h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 92632848 | Wrong shade sent | Solved | Low | Tara DuBuque | — |  Julie Hodkiewicz | vip | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 38794096 | BOPIS pickup not ready | Solved | Normal | Tara DuBuque | — |  Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 69974807 | Gift card balance question | Closed | Normal | Tara DuBuque | — |  Ignatius Cummerata | Chat | loyalty | 1h | ●Responded | 10/11 | — | — | Mar 13, 2026 | Mar 18, 2026 |
| 27533161 | Allergic reaction concern | Solved | Normal | Tara DuBuque | — |  Mr. Skyla Trantow | returns | 1d 1h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |
| 56608751 | Cancel order request | Solved | Low | Tara DuBuque | — | Ignatius Cummerata | Chat | wholesalefragrancegift-card | 18h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 25084835 | Return after 30-day window | Closed | Normal | Tara DuBuque | — | Dr. Mandy McLaughlin | Chat | loyaltyshippingwholesale | 12h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 25, 2026 |
| 29234715 | Birthday gift not received | Open | Normal | Tara DuBuque | — | Chaz Renner | shippingdamaged | - | —Skipped | — | — | — | Feb 10, 2026 | - | |
| 87356905 | Gift card balance question | Closed | High | Tara DuBuque | — |  Mr. Cade Senger | bopisreturns | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 12, 2026 | |
| 45159145 | Refund not received | Closed | High | Tara DuBuque | — |  Kip Schroeder IV | bopis | 1d 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 11, 2026 | |
| 96922432 | Wholesale order question | Pending | High | Tara DuBuque | — |  Lily Raynor | — | - | —Skipped | — | — | — | Feb 2, 2026 | - | |
| 80270195 | Item authenticity concern | Solved | Normal | Tara DuBuque | — |  Vilma Gusikowski | — | 3h | ●Responded | 7/11 | — | — | Dec 28, 2025 | - | |
| 21476407 | Store experience feedback | Closed | Normal | Tara DuBuque | — |  Yazmin Jast | fragrance | 15h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 1, 2025 | |
| 64828382 | Missing items in shipment | Solved | Normal | Tara DuBuque | — | Yazmin Jast | Chat | samples | 2h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 83162378 | BOPIS pickup not ready | Closed | Normal | Tara DuBuque | — | Vilma Gusikowski | Chat | shade-matchappvip | 1h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 13, 2025 |
| 94830666 | Shipping cost question | Closed | Low | Tara DuBuque | — |  Faith Hilll | loyalty | 1d 7h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 8, 2025 | |
| 94060932 | Insider tier issue | Solved | High | Tara DuBuque | — |  Amely Pacocha | loyaltyshade-matchreturns | 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 73793977 | Question about product ingredients | Solved | Normal | Tara DuBuque | — | Ignatius Cummerata | Phone | samplesshipping | 6h | ⊘Not fired | — | — | — | Nov 2, 2025 | - |
| 83497844 | Refund not received | Closed | Low | Tara DuBuque | — | Kip Schroeder IV | appreturnswholesale | 9h | ●Responded | 5/5 | — | — | Oct 26, 2025 | Oct 30, 2025 | |
| 74548299 | Shipping cost question | Solved | Normal | Tara DuBuque | — | Yazmin Jast | gift-card | 5h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 47593385 | Influencer code not working | Solved | Normal | Tara DuBuque | — | Faith Hilll | shade-matchdamagedrefund | 20h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 59185973 | Klarna / Afterpay split issue | Solved | Normal | Tara DuBuque | — | Faith Hilll | shippinginfluencervip | 6h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |
| 67945366 | Cancel subscription / Auto-replenish | Closed | Normal | Tara DuBuque | — | Lily Raynor | shade-matchsamples | 4h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 1, 2025 | |
| 34287147 | Loyalty points not posting | Solved | High | Tara DuBuque | — | Mr. Eliza Gerhold IV | damagedvip | 5h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |
| 06208362 | App crashes at checkout | Solved | Normal | Tara DuBuque | — | Kip Schroeder IV | Social | refund | 14h | ⊘Not fired | — | — | — | Sep 17, 2025 | - |
| 99486276 | Cancel order request | Closed | Normal | Tara DuBuque | — | Lily Raynor | Chat | — | 2h | ●Responded | 4/5 | — | — | Sep 9, 2025 | Sep 10, 2025 |
| 84316160 | Order arrived damaged | Open | Normal | Tara DuBuque | — | Ignatius Cummerata | Chat | fragrancewholesaleshade-match | - | —Skipped | — | — | — | Sep 8, 2025 | - |
| 35376981 | Item authenticity concern | Solved | Normal | Tara DuBuque | — |  Kaela Friesen | shippingrefundwholesale | 12h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 67074639 | Wrong shade sent | Solved | Normal | Tara DuBuque | — | Lily Raynor | Phone | apployaltyshade-match | 2d 4h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 97992878 | Lost package follow-up | Solved | Normal | Tara DuBuque | — |  Miss Amber Hintz Sr. | fragrance | 2d 18h | ●Responded | 3/5 | — | — | Aug 18, 2025 | - | |
| 08353870 | Refund not received | Solved | Normal | Tara DuBuque | — | Chaz Renner | — | 2d 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 79968193 | Shipping cost question | Solved | Low | Tara DuBuque | — | Miss Amber Hintz Sr. | wholesaleshade-matchreturns | 2h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |
| 48691365 | Restock alert for backorder | Closed | Low | Tara DuBuque | — | Mr. Skyla Trantow | Phone | samplesdamaged | 6h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 12, 2025 |
| 21375713 | Refund not received | Solved | Normal | Tara DuBuque | — |  Steve O'Conner | — | 7h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 46565850 | Cancel order request | Closed | Normal | Tara DuBuque | — |  Katrina Johns | wholesaleshade-matchgift-card | 13h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 21, 2025 | |
| 14955003 | Address change after shipping | Solved | Normal | Tara DuBuque | — | Lily Raynor | Chat | wholesalereturnsrefund | 2d 6h | ●Responded | 4/5 | — | — | Jun 6, 2025 | - |
| 44253207 | Address change after shipping | Solved | Normal | Tara DuBuque | — | Miss Amber Hintz Sr. | Social | — | 4h | ⊘Not fired | — | — | — | Jun 3, 2025 | - |
| 10677660 | Cancel order request | Solved | Normal | Tara DuBuque | — | Mr. Skyla Trantow | vip | 6h | ●Responded | 4/5 | — | — | May 30, 2025 | - | |
| 18028742 | Insider tier issue | Solved | Normal | Tara DuBuque | — | Miss Amber Hintz Sr. | gift-card | 2d 20h | ○Sent, no reply | — | — | — | May 26, 2025 | - |