Nathaniel Franecki
bud_miller@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98915611 | Gift card balance question | Solved | Low | — | — | 1d 19h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |||
| 76607892 | App crashes at checkout | Solved | High | — | wholesaleshipping | 4d 11h | ●Responded | 3/5 | — | — | Apr 17, 2026 | - | |||
| 86474711 | Insider tier issue | Solved | Normal | — | gift-cardappshade-match | 13h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | |||
| 33685735 | Refund not received | Solved | Low | — | Chat | vipinfluencer | 1d 1h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | ||
| 14776107 | BOPIS order cancelled at store | Solved | Normal | — | damaged | 2d 9h | ●Responded | 9/11 | — | — | Apr 6, 2026 | - | |||
| 69874935 | Store experience feedback | Solved | Normal | — | — | 8h | ●Responded | 2/5 | — | — | Mar 18, 2026 | - | |||
| 98762262 | Pro discount enrollment | Closed | Normal | — | shipping | 5h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |||
| 80683350 | Lost package follow-up | Solved | Normal | — | Chat | influencershipping | 13h | ⊘Not fired | — | — | — | Mar 5, 2026 | - | ||
| 48770037 | Item authenticity concern | Solved | Normal | — | — | 8d 2h | ⊘Not fired | — | — | — | Feb 24, 2026 | - | |||
| 80990574 | Allergic reaction concern | Solved | Normal | — | Phone | samplesinfluencervip | 10h | ●Responded | 1/5 | — | — | Feb 24, 2026 | - | ||
| 01966721 | Allergic reaction concern | Closed | Low | — | damagedsamples | 2d 16h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Mar 1, 2026 | |||
| 79588730 | Foundation match help | Solved | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |||
| 08509960 | Store experience feedback | Pending | Low | — | Chat | wholesale | - | —Skipped | — | — | — | Feb 12, 2026 | - | ||
| 74317899 | Cancel order request | Closed | High | — | Phone | samples | 4h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 30, 2026 | ||
| 49283130 | Lost package follow-up | Pending | Normal | — | shippingvipfragrance | - | —Skipped | — | — | — | Jan 15, 2026 | - | |||
| 46959314 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | ||
| 35600066 | Influencer code not working | Closed | Normal | — | Phone | damagedbopis | 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 | ||
| 86702928 | Order arrived damaged | Solved | Normal | — | Chat | refund | 22h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | ||
| 59726210 | Restock alert for backorder | Pending | High | — | wholesale | - | —Skipped | — | — | — | Dec 25, 2025 | - | |||
| 76330082 | Store experience feedback | Solved | Urgent | — | returnsdamaged | 2d 5h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |||
| 48886706 | Shipping cost question | Closed | Normal | — | returnssamplesapp | 4h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 15, 2025 | |||
| 43418412 | Influencer code not working | Solved | Urgent | — | — | 10h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |||
| 20925528 | Gift card balance question | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 21, 2025 | - | |||
| 34340940 | Allergic reaction concern | Solved | Low | — | fragranceinfluencer | 18h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 37401361 | Missing items in shipment | Closed | High | — | Chat | shipping | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 18, 2025 | ||
| 55043900 | Gift card balance question | Solved | Normal | — | influencer | 2d 11h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |||
| 27411037 | App login problem | Solved | High | — | appinfluencerdamaged | 13h | ⊘Not fired | — | — | — | Oct 2, 2025 | - | |||
| 99205090 | Where is my order? | Closed | Low | — | Chat | appwholesalebopis | 2h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 | ||
| 71987876 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | ||
| 85749086 | App crashes at checkout | Solved | Normal | — | gift-card | 1d 10h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | |||
| 93845278 | Wrong shade sent | Solved | Low | — | Chat | influencer | 6h | ●Responded | 10/11 | — | — | Aug 22, 2025 | - | ||
| 99298823 | BOPIS pickup not ready | Solved | Low | — | Chat | — | 2d 11h | ●Responded | 1/5 | — | — | Aug 22, 2025 | - | ||
| 65192051 | BOPIS pickup not ready | Closed | High | — | Chat | vipshade-match | 2h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 20, 2025 | ||
| 41613232 | Wrong shade sent | Solved | Urgent | — | shade-match | 1h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 18432532 | Lost package follow-up | Solved | Low | — | Chat | shade-match | 2h | ●Responded | 4/5 | — | — | Jul 31, 2025 | - | ||
| 03927282 | Where is my order? | Solved | Urgent | — | — | 5h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | |||
| 31929770 | Cancel order request | Solved | Urgent | — | Chat | refundinfluencer | 1d 15h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | ||
| 03357618 | Birthday gift not received | Solved | Low | — | conversation-mockuployalty | 8h | ●Responded | 3/5 | 75 | Jul 17, 2025 | - | ||||
| 71061931 | Price match request | Closed | Normal | — | Chat | shade-matchsamplesvip | 1h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 15, 2025 | ||
| 78759014 | Gift card balance question | Solved | Normal | — | Phone | sampleswholesale | 21h | ●Responded | 2/5 | — | — | Jul 13, 2025 | - | ||
| 26913792 | Missing samples in order | Solved | Normal | — | Chat | shade-matchgift-cardwholesale | 2d | ●Responded | 4/5 | — | — | Jul 12, 2025 | - | ||
| 29003639 | Gift card balance question | Solved | Normal | — | vipbopisloyalty | 5h | ●Responded | 5/5 | — | — | Jun 5, 2025 | - | |||
| 80596064 | App login problem | Closed | High | — | Chat | shade-matchbopisloyalty | 16h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 10, 2025 |