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CustomersNathaniel Franecki

Nathaniel Franecki

bud_miller@yahoo.com
Tickets43Responses13
Showing 1 - 43 of 43
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
98915611Gift card balance questionSolvedLowNathaniel Franecki—Yazmin JastEmail—1d 19h○Sent, no reply———May 4, 2026-
76607892App crashes at checkoutSolvedHighNathaniel Franecki—Chaz RennerEmail
wholesaleshipping
4d 11h●Responded3/5——Apr 17, 2026-
86474711Insider tier issueSolvedNormalNathaniel Franecki—Leonard Waters-HowellEmail
gift-cardappshade-match
13h⊘Not fired———Apr 16, 2026-
33685735Refund not receivedSolvedLowNathaniel Franecki—Steve O'ConnerChat
vipinfluencer
1d 1h⊘Not fired———Apr 9, 2026-
14776107BOPIS order cancelled at storeSolvedNormalNathaniel Franecki—Steve O'ConnerEmail
damaged
2d 9h●Responded9/11——Apr 6, 2026-
69874935Store experience feedbackSolvedNormalNathaniel Franecki—Julie HodkiewiczEmail—8h●Responded2/5——Mar 18, 2026-
98762262Pro discount enrollmentClosedNormalNathaniel Franecki—Julie HodkiewiczEmail
shipping
5h○Sent, no reply———Mar 13, 2026Mar 15, 2026
80683350Lost package follow-upSolvedNormalNathaniel Franecki—Mr. Cade SengerChat
influencershipping
13h⊘Not fired———Mar 5, 2026-
48770037Item authenticity concernSolvedNormalNathaniel Franecki—Vilma GusikowskiEmail—8d 2h⊘Not fired———Feb 24, 2026-
80990574Allergic reaction concernSolvedNormalNathaniel Franecki—Tommy KuvalisPhone
samplesinfluencervip
10h●Responded1/5——Feb 24, 2026-
01966721Allergic reaction concernClosedLowNathaniel Franecki—Eula McKenzieEmail
damagedsamples
2d 16h○Sent, no reply———Feb 20, 2026Mar 1, 2026
79588730Foundation match helpSolvedNormalNathaniel Franecki—Katrina JohnsEmail—18h○Sent, no reply———Feb 12, 2026-
08509960Store experience feedbackPendingLowNathaniel Franecki—Chaz RennerChat
wholesale
-—Skipped———Feb 12, 2026-
74317899Cancel order requestClosedHighNathaniel Franecki—Chaz RennerPhone
samples
4h○Sent, no reply———Jan 28, 2026Jan 30, 2026
49283130Lost package follow-upPendingNormalNathaniel Franecki—Amely PacochaEmail
shippingvipfragrance
-—Skipped———Jan 15, 2026-
46959314BOPIS pickup not readySolvedNormalNathaniel Franecki—Kaela FriesenChat—4h○Sent, no reply———Jan 7, 2026-
35600066Influencer code not workingClosedNormalNathaniel Franecki—Darryl JacobiPhone
damagedbopis
2h○Sent, no reply———Jan 2, 2026Jan 4, 2026
86702928Order arrived damagedSolvedNormalNathaniel Franecki—Faith HilllChat
refund
22h⊘Not fired———Dec 30, 2025-
59726210Restock alert for backorderPendingHighNathaniel Franecki—Eula McKenzieEmail
wholesale
-—Skipped———Dec 25, 2025-
76330082Store experience feedbackSolvedUrgentNathaniel Franecki—Julie HodkiewiczEmail
returnsdamaged
2d 5h○Sent, no reply———Dec 16, 2025-
48886706Shipping cost questionClosedNormalNathaniel Franecki—Eula McKenzieEmail
returnssamplesapp
4h⊘Not fired———Dec 11, 2025Dec 15, 2025
43418412Influencer code not workingSolvedUrgentNathaniel Franecki—Oscar O'HaraEmail—10h○Sent, no reply———Dec 6, 2025-
20925528Gift card balance questionPendingNormalNathaniel Franecki—Leonard Waters-HowellEmail—-—Skipped———Nov 21, 2025-
34340940Allergic reaction concernSolvedLowNathaniel Franecki—Tommy KuvalisEmail
fragranceinfluencer
18h○Sent, no reply———Oct 17, 2025-
37401361Missing items in shipmentClosedHighNathaniel Franecki—Jacklyn DareChat
shipping
5h○Sent, no reply———Oct 16, 2025Oct 18, 2025
55043900Gift card balance questionSolvedNormalNathaniel Franecki—Tommy KuvalisEmail
influencer
2d 11h○Sent, no reply———Oct 4, 2025-
27411037App login problemSolvedHighNathaniel Franecki—Darryl JacobiEmail
appinfluencerdamaged
13h⊘Not fired———Oct 2, 2025-
99205090Where is my order?ClosedLowNathaniel Franecki—Eula McKenzieChat
appwholesalebopis
2h○Sent, no reply———Sep 26, 2025Oct 2, 2025
71987876BOPIS pickup not readySolvedNormalNathaniel Franecki—Mr. Lonie HudsonChat—6h○Sent, no reply———Sep 25, 2025-
85749086App crashes at checkoutSolvedNormalNathaniel Franecki—Faith HilllEmail
gift-card
1d 10h⊘Not fired———Aug 22, 2025-
93845278Wrong shade sentSolvedLowNathaniel Franecki—Katrina JohnsChat
influencer
6h●Responded10/11——Aug 22, 2025-
99298823BOPIS pickup not readySolvedLowNathaniel Franecki—Lily RaynorChat—2d 11h●Responded1/5——Aug 22, 2025-
65192051BOPIS pickup not readyClosedHighNathaniel Franecki—Lily RaynorChat
vipshade-match
2h○Sent, no reply———Aug 18, 2025Aug 20, 2025
41613232Wrong shade sentSolvedUrgentNathaniel Franecki—Jacklyn DareEmail
shade-match
1h○Sent, no reply———Aug 8, 2025-
18432532Lost package follow-upSolvedLowNathaniel Franecki—Garth DooleyChat
shade-match
2h●Responded4/5——Jul 31, 2025-
03927282Where is my order?SolvedUrgentNathaniel Franecki—Kaela FriesenEmail—5h●Responded5/5——Jul 23, 2025-
31929770Cancel order requestSolvedUrgentNathaniel Franecki—Mr. Cade SengerChat
refundinfluencer
1d 15h○Sent, no reply———Jul 22, 2025-
03357618Birthday gift not receivedSolvedLowNathaniel Franecki—Mr. Skyla TrantowEmail
conversation-mockuployalty
8h●Responded3/575Jul 17, 2025-
71061931Price match requestClosedNormalNathaniel Franecki—Leonard Waters-HowellChat
shade-matchsamplesvip
1h○Sent, no reply———Jul 14, 2025Jul 15, 2025
78759014Gift card balance questionSolvedNormalNathaniel Franecki—Eula McKenziePhone
sampleswholesale
21h●Responded2/5——Jul 13, 2025-
26913792Missing samples in orderSolvedNormalNathaniel Franecki—Lily RaynorChat
shade-matchgift-cardwholesale
2d●Responded4/5——Jul 12, 2025-
29003639Gift card balance questionSolvedNormalNathaniel Franecki—Steve O'ConnerEmail
vipbopisloyalty
5h●Responded5/5——Jun 5, 2025-
80596064App login problemClosedHighNathaniel Franecki—Garth DooleyChat
shade-matchbopisloyalty
16h●Responded5/5——Jun 4, 2025Jun 10, 2025
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Properties

Customer
Name
Nathaniel Franecki
Email
bud_miller@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
—
Lifetime spend
56
Last purchase
May 13, 2026
Skin tone
light-medium
Foundation shade
35C
Skin concerns
dullness
Allergies / restrictions
nut-allergy
Favorite brands
Tatcha, Living Proof, Olaplex, Chanel
YTD spend
110
App installed
—
App last opened
Apr 30, 2026
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
29
Total orders
20
Preferred category
makeup
Tickets
Tickets
43
Last seen
May 4, 2026
Responses
Avg rating
4.15