Mallory Little
julia.beahan@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85038773 | Missing items in shipment | Solved | Normal | Mallory Little | — |  Mr. Eliza Gerhold IV | returnsdamagedgift-card | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 22082051 | App crashes at checkout | Solved | Normal | Mallory Little | — |  Leonard Waters-Howell | Chat | vipapp | 5h | ●Responded | 10/11 | — | — | May 5, 2026 | - |
| 47622462 | Foundation match help | Pending | Normal | Mallory Little | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 87655944 | Item authenticity concern | Solved | Normal | Mallory Little | — |  Mr. Cade Senger | Phone | fragrancereturnsbopis | 1h | ●Responded | 5/5 | — | — | Apr 9, 2026 | - |
| 92192085 | Wholesale order question | Closed | Normal | Mallory Little | — |  Jacklyn Dare | Chat | refund | 5h | ●Responded | 10/11 | — | — | Apr 5, 2026 | Apr 12, 2026 |
| 00250957 | Cancel subscription / Auto-replenish | Solved | Low | Mallory Little | — |  Oscar O'Hara | Chat | — | 1d 12h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |
| 54022612 | Wrong shade sent | Pending | Normal | Mallory Little | — |  Faith Hilll | Phone | wholesalevip | - | —Skipped | — | — | — | Feb 11, 2026 | - |
| 83811348 | BOPIS order cancelled at store | Solved | Normal | Mallory Little | — |  Tommy Kuvalis | — | 2d 5h | ⊘Not fired | — | — | — | Feb 11, 2026 | - | |
| 49019139 | BOPIS pickup not ready | Solved | Normal | Mallory Little | — | Faith Hilll | Chat | — | 8h | ●Responded | 10/11 | — | — | Feb 6, 2026 | - |
| 98835255 | App login problem | Closed | Normal | Mallory Little | — |  Dr. Mandy McLaughlin | — | 2d 10h | ●Responded | 4/5 | — | — | Feb 3, 2026 | Feb 13, 2026 | |
| 34995011 | Loyalty points not posting | Closed | Normal | Mallory Little | — |  Mr. Skyla Trantow | influencershipping | 9d 8h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 13, 2026 | |
| 18210899 | Item authenticity concern | Solved | High | Mallory Little | — |  Chaz Renner | shade-matchloyaltydamaged | 21h | ●Responded | 4/5 | — | — | Jan 19, 2026 | - | |
| 17287717 | Cancel order request | Closed | Normal | Mallory Little | — |  Kip Schroeder IV | Chat | wholesale | 1h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 4, 2026 |
| 11349900 | Klarna / Afterpay split issue | Solved | Normal | Mallory Little | — | Mr. Cade Senger | Chat | loyaltyfragrance | 7d 20h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 34703336 | App crashes at checkout | Solved | Low | Mallory Little | — | Mr. Cade Senger | Chat | appfragrance | 14h | ⊘Not fired | — | — | — | Jan 1, 2026 | - |
| 93621160 | Refund not received | Solved | Normal | Mallory Little | — |  Amely Pacocha | fragrancereturnsrefund | 1d 10h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 86353335 | BOPIS order cancelled at store | Pending | Normal | Mallory Little | — |  Miss Amber Hintz Sr. | loyaltyinfluencer | - | —Skipped | — | — | — | Dec 24, 2025 | - | |
| 37214668 | Klarna / Afterpay split issue | Pending | Normal | Mallory Little | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 75708850 | Lost package follow-up | Open | Normal | Mallory Little | — | Amely Pacocha | Chat | vipgift-cardshade-match | - | —Skipped | — | — | — | Dec 11, 2025 | - |
| 66516760 | Discount code not working | Closed | Normal | Mallory Little | — |  Katrina Johns | Phone | fragrancesamplesgift-card | 6h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 9, 2025 |
| 64227969 | Loyalty points not posting | Closed | Low | Mallory Little | — | Julie Hodkiewicz | shade-matchinfluencerapp | 3h | ●Responded | 5/5 | — | — | Nov 28, 2025 | Dec 5, 2025 | |
| 23803073 | Return after 30-day window | Solved | Normal | Mallory Little | — |  Steve O'Conner | vipdamaged | 9h | ●Responded | 1/5 | — | — | Nov 15, 2025 | - | |
| 51309639 | Return after 30-day window | Closed | Normal | Mallory Little | — | Kip Schroeder IV | Chat | damagedvip | 2h | ●Responded | 4/11 | — | — | Nov 14, 2025 | Nov 20, 2025 |
| 65187450 | App crashes at checkout | Solved | Low | Mallory Little | — | Leonard Waters-Howell | Chat | influencerdamagedgift-card | 2h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 06978039 | Klarna / Afterpay split issue | Solved | Normal | Mallory Little | — | Leonard Waters-Howell | app | 5h | ●Responded | 4/5 | — | — | Oct 30, 2025 | - | |
| 69259683 | BOPIS pickup not ready | Solved | Low | Mallory Little | — | Chaz Renner | Phone | samplesfragrance | 13h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - |
| 05374509 | Where is my order? | Solved | Low | Mallory Little | — | Jacklyn Dare | — | 2h | ●Responded | 2/5 | — | — | Oct 27, 2025 | - | |
| 88297372 | BOPIS order cancelled at store | Solved | Normal | Mallory Little | — | Mr. Eliza Gerhold IV | Chat | apprefundvip | 5h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 41610757 | Shipping cost question | Solved | Low | Mallory Little | — | Tommy Kuvalis | vip | 2h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 50507777 | Item authenticity concern | Solved | Low | Mallory Little | — | Mr. Cade Senger | Social | appdamagedvip | 1d 17h | ⊘Not fired | — | — | — | Oct 14, 2025 | - |
| 36402525 | Gift card balance question | Solved | High | Mallory Little | — |  Yazmin Jast | vipapp | 2h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | |
| 18604473 | Missing items in shipment | Solved | Urgent | Mallory Little | — | Dr. Mandy McLaughlin | — | 2d 8h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 10379166 | Influencer code not working | Pending | Low | Mallory Little | — | Miss Amber Hintz Sr. | Chat | vipinfluencer | - | —Skipped | — | — | — | Oct 4, 2025 | - |
| 84555123 | Missing samples in order | Solved | High | Mallory Little | — | Leonard Waters-Howell | Chat | refund | 5h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 77849724 | Where is my order? | Solved | High | Mallory Little | — |  Mr. Lonie Hudson | Chat | — | 6h | ●Responded | 4/5 | — | — | Sep 30, 2025 | - |
| 67549772 | Order arrived damaged | Closed | Normal | Mallory Little | — | Amely Pacocha | refund | 4d 19h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 2, 2025 | |
| 59458096 | Address change after shipping | Solved | Normal | Mallory Little | — | Darryl Jacobi | Phone | shade-matchshippingdamaged | 1d 4h | ●Responded | 4/5 | — | — | Sep 15, 2025 | - |
| 75215076 | Pro discount enrollment | Solved | Normal | Mallory Little | — | Faith Hilll | returnsrefund | 6h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 30979701 | Allergic reaction concern | Solved | Normal | Mallory Little | — | Tommy Kuvalis | refund | 5h | ●Responded | 5/5 | — | — | Aug 27, 2025 | - | |
| 30788059 | BOPIS pickup not ready | Closed | High | Mallory Little | — |  Garth Dooley | fragrance | 2h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 21, 2025 | |
| 02935524 | BOPIS pickup not ready | Solved | Normal | Mallory Little | — | Julie Hodkiewicz | Chat | loyaltyshipping | 23h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 43423273 | Address change after shipping | Solved | Normal | Mallory Little | — | Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 94914514 | BOPIS order cancelled at store | Solved | Normal | Mallory Little | — |  Kaela Friesen | bopis | 15h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 13100852 | Klarna / Afterpay split issue | Solved | Normal | Mallory Little | — |  Vilma Gusikowski | samples | 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 00879274 | Wholesale order question | Solved | Normal | Mallory Little | — | Mr. Cade Senger | influencer | 13h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - | |
| 88587358 | Return after 30-day window | Solved | Normal | Mallory Little | — | Kip Schroeder IV | — | 13h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 40577721 | Cancel subscription / Auto-replenish | Pending | Normal | Mallory Little | — | Vilma Gusikowski | Chat | samples | - | —Skipped | — | — | — | Jun 24, 2025 | - |
| 67288436 | Lost package follow-up | Closed | Normal | Mallory Little | — | Mr. Cade Senger | appshippingreturns | 20h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 26, 2025 | |
| 84101685 | Insider tier issue | Solved | Low | Mallory Little | — | Leonard Waters-Howell | Phone | fragrancewholesalesamples | 1h | ○Sent, no reply | — | — | — | May 25, 2025 | - |
| 10143980 | Where is my order? | Closed | Normal | Mallory Little | — | Miss Amber Hintz Sr. | shade-matchreturns | 6h | ●Responded | 5/5 | — | — | May 24, 2025 | May 27, 2025 |