Ellie Kuhn
alex_hilpert@yahoo.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65629465 | App login problem | Pending | Normal | Ellie Kuhn | — |  Faith Hilll | — | - | —Skipped | — | — | — | May 12, 2026 | - | |
| 57371864 | Allergic reaction concern | Closed | Normal | Ellie Kuhn | — |  Yazmin Jast | gift-card | 5h | ●Responded | 10/11 | — | — | May 12, 2026 | May 18, 2026 | |
| 86579970 | Return after 30-day window | Closed | Normal | Ellie Kuhn | — |  Oscar O'Hara | — | 1d 17h | ○Sent, no reply | — | — | — | May 4, 2026 | May 13, 2026 | |
| 57643691 | Insider tier issue | Closed | Urgent | Ellie Kuhn | — |  Miss Amber Hintz Sr. | Chat | loyaltyreturns | 3h | ●Responded | 3/5 | — | — | Apr 17, 2026 | Apr 19, 2026 |
| 44939813 | Cancel order request | Solved | Normal | Ellie Kuhn | — |  Vilma Gusikowski | loyaltyvipapp | 3d | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |
| 02368198 | Cancel order request | Open | Normal | Ellie Kuhn | — |  Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 05567805 | Price match request | Pending | Normal | Ellie Kuhn | — | Miss Amber Hintz Sr. | bopis | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 06026439 | Price match request | Closed | Normal | Ellie Kuhn | — |  Mr. Cade Senger | Phone | refundfragrancegift-card | 10h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 21, 2026 |
| 36356700 | Gift card balance question | Solved | Low | Ellie Kuhn | — |  Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 54528228 | Return after 30-day window | Closed | Normal | Ellie Kuhn | — |  Jacklyn Dare | returnsapp | 2h | ●Responded | 4/5 | — | — | Jan 26, 2026 | Jan 27, 2026 | |
| 65240276 | Order arrived damaged | Solved | Normal | Ellie Kuhn | — | Mr. Cade Senger | Social | wholesale | 4h | ⊘Not fired | — | — | — | Jan 20, 2026 | - |
| 87504973 | Lost package follow-up | Solved | Normal | Ellie Kuhn | — | Dr. Mandy McLaughlin | influencershippingfragrance | 4h | ●Responded | 7/11 | — | — | Dec 29, 2025 | - | |
| 45866376 | Refund not received | Pending | High | Ellie Kuhn | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Dec 11, 2025 | - | |
| 71891426 | Insider tier issue | Closed | Normal | Ellie Kuhn | — | Jacklyn Dare | influencerloyaltyfragrance | 4h | ●Responded | 5/5 | — | — | Nov 30, 2025 | Dec 5, 2025 | |
| 39582402 | Klarna / Afterpay split issue | Solved | High | Ellie Kuhn | — |  Garth Dooley | damaged | 2d 22h | ⊘Not fired | — | — | — | Nov 27, 2025 | - | |
| 16911910 | Where is my order? | Closed | Normal | Ellie Kuhn | — | Vilma Gusikowski | sampleswholesale | 6d 13h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 8, 2025 | |
| 51155435 | BOPIS order cancelled at store | Closed | Low | Ellie Kuhn | — |  Darryl Jacobi | Chat | wholesalesamplesreturns | 6h | ●Responded | 4/5 | — | — | Nov 15, 2025 | Nov 20, 2025 |
| 31979447 | Foundation match help | Pending | Normal | Ellie Kuhn | — |  Kaela Friesen | Social | samples | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 26687949 | Klarna / Afterpay split issue | Pending | Normal | Ellie Kuhn | — | Faith Hilll | samples | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 97579299 | Allergic reaction concern | Solved | High | Ellie Kuhn | — | Miss Amber Hintz Sr. | — | 5h | ●Responded | 4/5 | — | — | Sep 26, 2025 | - | |
| 14966168 | Missing items in shipment | Solved | Low | Ellie Kuhn | — |  Katrina Johns | Chat | — | 2h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - |
| 23943674 | App login problem | Closed | Normal | Ellie Kuhn | — | Dr. Mandy McLaughlin | Social | influencerdamaged | 4h | ⊘Not fired | — | — | — | Sep 17, 2025 | Sep 18, 2025 |
| 34456650 | Store experience feedback | Closed | Normal | Ellie Kuhn | — | Dr. Mandy McLaughlin | Chat | vipreturns | 14h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 90859638 | Missing items in shipment | Solved | Normal | Ellie Kuhn | — |  Eula McKenzie | Chat | — | 1h | ●Responded | 1/5 | — | — | Aug 13, 2025 | - |
| 67326117 | Klarna / Afterpay split issue | Solved | High | Ellie Kuhn | — | Kaela Friesen | refundsamples | 1h | ●Responded | 5/5 | — | — | Aug 3, 2025 | - | |
| 79885177 | Missing items in shipment | Solved | Normal | Ellie Kuhn | — | Yazmin Jast | Chat | refund | 2h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 70246198 | Lost package follow-up | Open | Normal | Ellie Kuhn | — |  Steve O'Conner | gift-cardfragranceinfluencer | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 05587693 | Where is my order? | Solved | Normal | Ellie Kuhn | — | Mr. Cade Senger | Social | samples | 4h | ⊘Not fired | — | — | — | Jul 21, 2025 | - |
| 14252776 | Wholesale order question | Solved | Normal | Ellie Kuhn | — | Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 78225378 | Item authenticity concern | Solved | Low | Ellie Kuhn | — | Eula McKenzie | — | 5h | ●Responded | 4/5 | — | — | Jul 5, 2025 | - | |
| 23909403 | App crashes at checkout | Solved | Normal | Ellie Kuhn | — | Kaela Friesen | Phone | bopis | 12h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 50501410 | Loyalty points not posting | Closed | Normal | Ellie Kuhn | — | Garth Dooley | Chat | refundshade-match | 4d 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 |
| 00407871 | Cancel order request | Solved | Normal | Ellie Kuhn | — |  Mr. Lonie Hudson | returns | 6h | ○Sent, no reply | — | — | — | May 29, 2025 | - |