Zechariah Blick
daniel_balistreri72@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63295547 | Influencer code not working | Solved | High | — | Phone | shipping | 1d 11h | ○Sent, no reply | — | — | — | May 21, 2026 | - | ||
| 58811528 | Wholesale order question | Closed | High | — | Chat | vip | 1h | ○Sent, no reply | — | — | — | May 6, 2026 | May 9, 2026 | ||
| 71289423 | Insider tier issue | Closed | Low | — | wholesalesamples | 4h | ●Responded | 5/5 | — | — | Apr 24, 2026 | Apr 26, 2026 | |||
| 58071344 | Price match request | Solved | Low | — | Chat | — | 5h | ●Responded | 10/11 | — | — | Apr 22, 2026 | - | ||
| 04595956 | Store experience feedback | Closed | Normal | — | Chat | influencer | 1d 14h | ●Responded | 4/5 | — | — | Apr 20, 2026 | Apr 27, 2026 | ||
| 56305340 | Gift card balance question | Solved | High | — | influencer | 11h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |||
| 34268906 | Klarna / Afterpay split issue | Closed | Normal | — | damagedshade-match | 2d 14h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |||
| 62795983 | Order arrived damaged | Closed | Normal | — | samples | 12h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 23, 2026 | |||
| 59404253 | Allergic reaction concern | Closed | Normal | — | appshade-matchfragrance | 6h | ●Responded | 4/5 | — | — | Mar 2, 2026 | Mar 4, 2026 | |||
| 50737034 | BOPIS order cancelled at store | Pending | Urgent | — | loyaltygift-card | - | —Skipped | — | — | — | Feb 19, 2026 | - | |||
| 49113758 | Return after 30-day window | Closed | Normal | — | returnsvipdamaged | 20h | ●Responded | 3/5 | — | — | Feb 12, 2026 | Feb 17, 2026 | |||
| 09150272 | Item authenticity concern | Closed | Normal | — | loyaltywholesalereturns | 4h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 6, 2026 | |||
| 39965704 | Klarna / Afterpay split issue | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 54220173 | Foundation match help | Solved | Normal | — | Chat | loyaltybopisrefund | 17h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | ||
| 49236278 | Lost package follow-up | Closed | Normal | — | Chat | refundshippingsamples | 17h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 5, 2025 | ||
| 08338812 | Where is my order? | Closed | High | — | Chat | influencer | 6d 15h | ●Responded | 3/5 | — | — | Nov 22, 2025 | Dec 2, 2025 | ||
| 44504722 | Price match request | Solved | Normal | — | Chat | refundgift-cardbopis | 3h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | ||
| 04946456 | Gift card balance question | Solved | Normal | — | Chat | shade-matchgift-cardfragrance | 2h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | ||
| 01995689 | Return after 30-day window | Solved | High | — | Social | loyalty | 9h | ⊘Not fired | — | — | — | Nov 5, 2025 | - | ||
| 85637412 | Where is my order? | Solved | Normal | — | shippinggift-cardshade-match | 2h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 39048539 | Shipping cost question | Solved | Low | — | returns | 6h | ●Responded | 9/11 | — | — | Oct 29, 2025 | - | |||
| 20076450 | Restock alert for backorder | Solved | High | — | wholesalevip | 13h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 74154351 | Where is my order? | Solved | Normal | — | Chat | damagedfragrance | 1d | ⊘Not fired | — | — | — | Oct 10, 2025 | - | ||
| 86622742 | Gift card balance question | Solved | Normal | — | damagedbopis | 1d 2h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |||
| 73174071 | Price match request | Open | High | — | Social | — | - | —Skipped | — | — | — | Oct 3, 2025 | - | ||
| 57151044 | Question about product ingredients | Closed | Normal | — | Phone | vipfragrance | 7h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 28, 2025 | ||
| 93795206 | Missing samples in order | Solved | Low | — | shade-matchrefund | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 29343655 | Wholesale order question | Closed | Normal | — | gift-cardapp | 15h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 7, 2025 | |||
| 91548422 | Price match request | Solved | Normal | — | — | 4h | ●Responded | 4/5 | — | — | Aug 18, 2025 | - | |||
| 10543724 | Address change after shipping | Solved | Normal | — | shippinggift-card | 2h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |||
| 05432105 | Order arrived damaged | Solved | Normal | — | samplesvip | 3h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | |||
| 60934677 | Return after 30-day window | Open | Low | — | fragranceshade-match | - | —Skipped | — | — | — | Jul 22, 2025 | - | |||
| 06633197 | Shipping cost question | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | |||
| 89568376 | Birthday gift not received | Solved | Normal | — | Phone | — | 16h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | ||
| 95860275 | Restock alert for backorder | Solved | Urgent | — | shippinginfluencervip | 1h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |||
| 83296253 | Discount code not working | Solved | Normal | — | — | 1d 21h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |||
| 38140816 | BOPIS order cancelled at store | Solved | Low | — | Phone | — | 4h | ●Responded | 4/5 | — | — | May 29, 2025 | - | ||
| 64117203 | Shipping cost question | Solved | Normal | — | Phone | appbopisloyalty | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |