Rowland Armstrong
lucia.corkery@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68022635 | Klarna / Afterpay split issue | Solved | Normal | Rowland Armstrong | — |  Yazmin Jast | refund | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 09433519 | Lost package follow-up | Closed | High | Rowland Armstrong | — |  Julie Hodkiewicz | Social | wholesaleshipping | 2h | ⊘Not fired | — | — | — | May 18, 2026 | May 19, 2026 |
| 75882621 | Item authenticity concern | Closed | Normal | Rowland Armstrong | — |  Chaz Renner | shippingfragrance | 2d 20h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 30, 2026 | |
| 70343890 | Store experience feedback | Closed | Low | Rowland Armstrong | — |  Mr. Skyla Trantow | Social | shade-matchfragrance | 13h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 17, 2026 |
| 13809554 | Cancel subscription / Auto-replenish | Closed | Low | Rowland Armstrong | — |  Garth Dooley | bopisappshade-match | 22h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 11, 2026 | |
| 28199714 | Missing items in shipment | Solved | High | Rowland Armstrong | — |  Kip Schroeder IV | Chat | gift-cardbopis | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 48315407 | BOPIS pickup not ready | Solved | Normal | Rowland Armstrong | — |  Mr. Cade Senger | Phone | — | 6h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 68574034 | App crashes at checkout | Closed | Normal | Rowland Armstrong | — | Julie Hodkiewicz | wholesalefragrancebopis | 3h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 6, 2026 | |
| 70934207 | Question about product ingredients | Closed | Low | Rowland Armstrong | — |  Miss Amber Hintz Sr. | influencer | 13h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 16936410 | Missing samples in order | Solved | Normal | Rowland Armstrong | — |  Lily Raynor | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 24960446 | Loyalty points not posting | Solved | Low | Rowland Armstrong | — |  Eula McKenzie | Chat | — | 11h | ⊘Not fired | — | — | — | Mar 16, 2026 | - |
| 58862339 | Refund not received | Solved | Normal | Rowland Armstrong | — | Lily Raynor | Chat | appgift-card | 4h | ●Responded | 10/11 | — | — | Mar 2, 2026 | - |
| 43619727 | Wholesale order question | Closed | Normal | Rowland Armstrong | — |  Leonard Waters-Howell | Chat | conversation-mockupreturnsdamagedsamples | 3h | ○Sent, no reply | — | 79 | Feb 21, 2026 | Feb 25, 2026 | |
| 99248336 | Store experience feedback | Solved | High | Rowland Armstrong | — | Chaz Renner | loyaltyinfluencerapp | 1h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - | |
| 18550430 | Wrong shade sent | Solved | Normal | Rowland Armstrong | — | Garth Dooley | Phone | gift-cardsamples | 1d 8h | ●Responded | 7/11 | — | — | Jan 29, 2026 | - |
| 35509412 | App login problem | Pending | Normal | Rowland Armstrong | — |  Ignatius Cummerata | Chat | influencer | - | —Skipped | — | — | — | Jan 13, 2026 | - |
| 79725219 | Cancel order request | Closed | Normal | Rowland Armstrong | — |  Dr. Mandy McLaughlin | bopis | 3h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 12, 2026 | |
| 44474038 | App login problem | Closed | Normal | Rowland Armstrong | — | Ignatius Cummerata | — | 1d 23h | ●Responded | 2/5 | — | — | Jan 10, 2026 | Jan 14, 2026 | |
| 86499526 | Return after 30-day window | Solved | Low | Rowland Armstrong | — | Dr. Mandy McLaughlin | Chat | gift-card | 2d 9h | ●Responded | 4/5 | — | — | Dec 26, 2025 | - |
| 34669123 | Missing items in shipment | Solved | Normal | Rowland Armstrong | — |  Kaela Friesen | Chat | appgift-cardbopis | 12h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 62735153 | Restock alert for backorder | Closed | High | Rowland Armstrong | — | Leonard Waters-Howell | — | 8h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 6, 2025 | |
| 35790038 | Price match request | Solved | Normal | Rowland Armstrong | — | Eula McKenzie | damagedreturns | 5h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 99816737 | Item authenticity concern | Solved | Normal | Rowland Armstrong | — | Dr. Mandy McLaughlin | fragranceapp | 2d 23h | ●Responded | 4/5 | — | — | Oct 20, 2025 | - | |
| 16677195 | Foundation match help | Solved | Normal | Rowland Armstrong | — |  Mr. Lonie Hudson | Chat | returnsshade-match | 6h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 68834851 | App crashes at checkout | Pending | Low | Rowland Armstrong | — | Miss Amber Hintz Sr. | Phone | returnsgift-cardshipping | - | —Skipped | — | — | — | Sep 24, 2025 | - |
| 33766960 | Pro discount enrollment | Pending | High | Rowland Armstrong | — | Kaela Friesen | refundwholesalesamples | - | —Skipped | — | — | — | Sep 17, 2025 | - | |
| 20113978 | Price match request | Pending | Low | Rowland Armstrong | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Aug 23, 2025 | - | |
| 07350883 | Wrong shade sent | Solved | Normal | Rowland Armstrong | — |  Katrina Johns | Chat | returnsinfluencer | 2d 20h | ●Responded | 2/5 | — | — | Aug 18, 2025 | - |
| 12129956 | Missing items in shipment | Pending | Normal | Rowland Armstrong | — |  Amely Pacocha | Chat | apprefund | - | —Skipped | — | — | — | Jul 23, 2025 | - |
| 67033884 | Birthday gift not received | Solved | Normal | Rowland Armstrong | — | Leonard Waters-Howell | Chat | damagedshade-match | 21h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - |
| 94441812 | Where is my order? | Solved | High | Rowland Armstrong | — | Kip Schroeder IV | Chat | influencer | 1h | ●Responded | 5/5 | — | — | Jul 9, 2025 | - |
| 56048632 | Store experience feedback | Solved | Normal | Rowland Armstrong | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 22351037 | Missing items in shipment | Open | Low | Rowland Armstrong | — | Mr. Cade Senger | influencer | - | —Skipped | — | — | — | Jun 19, 2025 | - | |
| 42669785 | Gift card balance question | Solved | Normal | Rowland Armstrong | — |  Vilma Gusikowski | vipfragrance | 2d 20h | ●Responded | 1/5 | — | — | Jun 17, 2025 | - | |
| 40871868 | Store experience feedback | Solved | Urgent | Rowland Armstrong | — | Dr. Mandy McLaughlin | Chat | damagedloyaltyapp | 1d 20h | ●Responded | 4/5 | — | — | Jun 11, 2025 | - |
| 12834554 | Restock alert for backorder | Solved | Normal | Rowland Armstrong | — | Mr. Skyla Trantow | — | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 10440871 | Pro discount enrollment | Solved | Normal | Rowland Armstrong | — | Kip Schroeder IV | Chat | vipwholesale | 5h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 72481629 | Missing items in shipment | Closed | Normal | Rowland Armstrong | — | Mr. Lonie Hudson | returns | 20h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 |