Clovis Braun I
rickie.powlowski6@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32596298 | Refund not received | Closed | Low | — | — | 5d 2h | ⊘Not fired | — | — | — | May 19, 2026 | May 25, 2026 | |||
| 37833822 | BOPIS order cancelled at store | Closed | Low | — | Chat | influencerdamaged | 5h | ●Responded | 7/11 | — | — | May 11, 2026 | May 16, 2026 | ||
| 89867974 | App login problem | Solved | High | — | — | 2d 14h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |||
| 53939582 | Insider tier issue | Solved | Normal | — | Chat | bopiswholesale | 1h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 42366597 | App login problem | Solved | Low | — | Phone | refundvip | 6h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - | ||
| 54293273 | Wrong shade sent | Solved | Normal | — | samplesreturnsrefund | 6h | ●Responded | 5/5 | — | — | Feb 10, 2026 | - | |||
| 12391106 | BOPIS pickup not ready | Solved | Normal | — | fragrance | 9d 21h | ●Responded | 4/11 | — | — | Feb 10, 2026 | - | |||
| 62309146 | BOPIS order cancelled at store | Solved | Normal | — | shade-matchloyalty | 4h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | |||
| 08989301 | Missing items in shipment | Closed | Normal | — | Chat | bopisreturnsrefund | 3h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 20, 2026 | ||
| 21622254 | Shipping cost question | Solved | Normal | — | loyalty | 10h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |||
| 21921990 | BOPIS pickup not ready | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |||
| 27605928 | Where is my order? | Closed | Normal | — | shade-matchgift-card | 13h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |||
| 65234353 | Klarna / Afterpay split issue | Solved | Normal | — | refunddamaged | 8h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |||
| 49543579 | Discount code not working | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 30, 2025 | ||
| 28958305 | Return after 30-day window | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | ||
| 83439650 | Missing samples in order | Solved | Normal | — | — | 3h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - | |||
| 74202697 | Price match request | Pending | High | — | shippingloyaltyvip | - | —Skipped | — | — | — | Nov 26, 2025 | - | |||
| 32100697 | Question about product ingredients | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |||
| 79675127 | Klarna / Afterpay split issue | Solved | High | — | Chat | fragranceinfluencer | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | ||
| 58881148 | Wholesale order question | Closed | Normal | — | appwholesaleshade-match | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 14, 2025 | |||
| 38395542 | Store experience feedback | Solved | Normal | — | loyaltyreturns | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |||
| 83837866 | Wrong shade sent | Solved | Normal | — | refund | 8d 14h | ●Responded | 2/5 | — | — | Oct 10, 2025 | - | |||
| 50657329 | Address change after shipping | Solved | Normal | — | app | 13h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |||
| 66998797 | Wholesale order question | Pending | Low | — | bopis | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 20796119 | Pro discount enrollment | Solved | Normal | — | influencer | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |||
| 42213667 | Insider tier issue | Solved | Normal | — | Chat | shippingloyaltybopis | 5h | ●Responded | 4/5 | — | — | Sep 8, 2025 | - | ||
| 69776996 | Return after 30-day window | Solved | Low | — | Phone | bopisinfluencer | 3h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | ||
| 06191686 | BOPIS order cancelled at store | Closed | High | — | Chat | damagedinfluencerwholesale | 10h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 10, 2025 | ||
| 81260858 | App crashes at checkout | Solved | Normal | — | Chat | — | 1d 11h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | ||
| 47157971 | Refund not received | Solved | Low | — | — | 15h | ●Responded | 9/11 | — | — | Aug 1, 2025 | - | |||
| 44683526 | Loyalty points not posting | Solved | Normal | — | Phone | — | 5h | ●Responded | 9/11 | — | — | Jul 30, 2025 | - | ||
| 87006574 | Influencer code not working | Closed | Normal | — | Chat | refunddamagedfragrance | 5h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 3, 2025 | ||
| 95425142 | BOPIS order cancelled at store | Solved | High | — | Social | wholesalereturns | 4h | ⊘Not fired | — | — | — | Jul 19, 2025 | - | ||
| 84635700 | Discount code not working | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 19, 2025 | - | |||
| 17886541 | Where is my order? | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 83123708 | Wholesale order question | Solved | High | — | Chat | vipbopisgift-card | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 61153592 | Birthday gift not received | Closed | Low | — | fragrance | 1h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 | |||
| 50732410 | Insider tier issue | Solved | Low | — | Chat | influencerdamaged | 1d | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | ||
| 74469555 | Missing items in shipment | Solved | Low | — | shade-matchreturns | 1h | ⊘Not fired | — | — | — | Jun 15, 2025 | - | |||
| 76547799 | Allergic reaction concern | Solved | Normal | — | Phone | — | 4h | ●Responded | 1/5 | — | — | Jun 15, 2025 | - | ||
| 58674858 | BOPIS order cancelled at store | Solved | Normal | — | loyaltyvipapp | 3h | ●Responded | 5/5 | — | — | Jun 7, 2025 | - | |||
| 13240721 | BOPIS pickup not ready | Solved | High | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |