Miss Nellie Kessler
lenna75@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85467954 | Store experience feedback | Solved | Normal | Miss Nellie Kessler | — |  Amely Pacocha | loyaltyreturns | 12h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 45445611 | Store experience feedback | Solved | Normal | Miss Nellie Kessler | — |  Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |
| 06005063 | Refund not received | Solved | Low | Miss Nellie Kessler | — |  Yazmin Jast | influencer | 11h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 32077614 | Address change after shipping | Closed | Normal | Miss Nellie Kessler | — |  Mr. Eliza Gerhold IV | Chat | influencerloyalty | 4h | ●Responded | 5/5 | — | — | Apr 19, 2026 | Apr 21, 2026 |
| 79460675 | Item authenticity concern | Closed | Normal | Miss Nellie Kessler | — |  Garth Dooley | — | 10h | ●Responded | 4/5 | — | — | Mar 30, 2026 | Apr 6, 2026 | |
| 78019378 | App login problem | Pending | Normal | Miss Nellie Kessler | — |  Lily Raynor | — | - | —Skipped | — | — | — | Mar 23, 2026 | - | |
| 24290131 | Cancel order request | Solved | Normal | Miss Nellie Kessler | — | Amely Pacocha | gift-card | 1d 19h | ⊘Not fired | — | — | — | Mar 11, 2026 | - | |
| 11826215 | Insider tier issue | Solved | High | Miss Nellie Kessler | — |  Vilma Gusikowski | shippingdamaged | 6d | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |
| 39712949 | App login problem | Solved | Low | Miss Nellie Kessler | — | Garth Dooley | samples | 2d 3h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 25709538 | Item authenticity concern | Solved | Normal | Miss Nellie Kessler | — | Garth Dooley | — | 2d 7h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 17117323 | Cancel subscription / Auto-replenish | Solved | Normal | Miss Nellie Kessler | — |  Kip Schroeder IV | app | 21h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 11981132 | Lost package follow-up | Solved | High | Miss Nellie Kessler | — | Lily Raynor | Chat | influencerappgift-card | 7d 23h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 68241823 | Where is my order? | Closed | Urgent | Miss Nellie Kessler | — |  Mr. Lonie Hudson | shade-matchreturnssamples | 18h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 15, 2026 | |
| 97819985 | Question about product ingredients | Solved | High | Miss Nellie Kessler | — |  Faith Hilll | refundfragrancebopis | 8h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 35504740 | App login problem | Pending | Normal | Miss Nellie Kessler | — | Faith Hilll | wholesale | - | —Skipped | — | — | — | Dec 23, 2025 | - | |
| 30923291 | Discount code not working | Solved | Normal | Miss Nellie Kessler | — | Yazmin Jast | Chat | gift-card | 4h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 21348574 | Allergic reaction concern | Open | Normal | Miss Nellie Kessler | — | Yazmin Jast | Chat | influencer | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 70601986 | Foundation match help | Closed | High | Miss Nellie Kessler | — |  Eula McKenzie | Chat | returnsinfluencerloyalty | 10h | ⊘Not fired | — | — | — | Nov 26, 2025 | Nov 30, 2025 |
| 96304814 | Missing items in shipment | Solved | Low | Miss Nellie Kessler | — | Katrina Johns | Chat | samplesappreturns | 10h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 90556023 | Store experience feedback | Closed | Normal | Miss Nellie Kessler | — | Garth Dooley | gift-cardrefund | 2h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 20, 2025 | |
| 39161421 | App crashes at checkout | Pending | Normal | Miss Nellie Kessler | — |  Julie Hodkiewicz | influencershippingapp | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 61393254 | BOPIS pickup not ready | Solved | Normal | Miss Nellie Kessler | — |  Oscar O'Hara | Chat | appgift-cardwholesale | 2d 22h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 93745971 | Question about product ingredients | Solved | Normal | Miss Nellie Kessler | — | Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 15040558 | Shipping cost question | Solved | Normal | Miss Nellie Kessler | — |  Chaz Renner | — | 4h | ●Responded | 9/11 | — | — | Oct 18, 2025 | - | |
| 46295790 | Lost package follow-up | Open | Low | Miss Nellie Kessler | — | Lily Raynor | Chat | appfragranceshipping | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 97904934 | Item authenticity concern | Closed | Low | Miss Nellie Kessler | — | Katrina Johns | Phone | influencerdamaged | 6h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 25, 2025 |
| 91004048 | Missing items in shipment | Closed | Normal | Miss Nellie Kessler | — |  Mr. Skyla Trantow | Phone | damagedwholesaleshipping | 23h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 03080811 | Loyalty points not posting | Solved | Normal | Miss Nellie Kessler | — | Julie Hodkiewicz | loyaltyshade-match | 6h | ⊘Not fired | — | — | — | Sep 17, 2025 | - | |
| 78446480 | Where is my order? | Closed | Normal | Miss Nellie Kessler | — | Mr. Lonie Hudson | Social | influencerrefund | 16h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 9, 2025 |
| 02458007 | Birthday gift not received | Closed | Normal | Miss Nellie Kessler | — |  Ignatius Cummerata | Phone | samplesvipwholesale | 1d | ●Responded | 10/11 | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 40762289 | Price match request | Solved | Normal | Miss Nellie Kessler | — |  Steve O'Conner | Chat | — | 2h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - |
| 28896744 | App login problem | Solved | Low | Miss Nellie Kessler | — | Vilma Gusikowski | — | 1d 8h | ●Responded | 4/5 | — | — | Aug 2, 2025 | - | |
| 89410371 | Discount code not working | Solved | Normal | Miss Nellie Kessler | — | Steve O'Conner | shade-match | 1h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - | |
| 32357440 | Order arrived damaged | Solved | Low | Miss Nellie Kessler | — |  Darryl Jacobi | — | 8d 6h | ●Responded | 2/5 | — | — | Jul 25, 2025 | - | |
| 31411506 | Lost package follow-up | Solved | Normal | Miss Nellie Kessler | — | Faith Hilll | Chat | — | 2h | ⊘Not fired | — | — | — | Jul 25, 2025 | - |
| 96509365 | Where is my order? | Solved | Low | Miss Nellie Kessler | — | Mr. Skyla Trantow | — | 13h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 96934047 | Missing items in shipment | Solved | Normal | Miss Nellie Kessler | — | Oscar O'Hara | returns | 17h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - | |
| 99490936 | Refund not received | Closed | High | Miss Nellie Kessler | — | Katrina Johns | Social | — | 3h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 7, 2025 |
| 16524395 | Insider tier issue | Solved | Normal | Miss Nellie Kessler | — | Lily Raynor | fragranceshade-match | 23h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |
| 69391848 | Address change after shipping | Solved | High | Miss Nellie Kessler | — | Amely Pacocha | Chat | vipfragrance | 1d 15h | ●Responded | 9/11 | — | — | Jun 22, 2025 | - |
| 21287456 | Order arrived damaged | Solved | Normal | Miss Nellie Kessler | — | Garth Dooley | Chat | wholesale | 2d 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 49629536 | Gift card balance question | Pending | High | Miss Nellie Kessler | — | Chaz Renner | Chat | — | - | —Skipped | — | — | — | Jun 17, 2025 | - |
| 52534111 | Klarna / Afterpay split issue | Closed | High | Miss Nellie Kessler | — | Julie Hodkiewicz | vipgift-card | 1d 6h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 24, 2025 | |
| 25641134 | BOPIS order cancelled at store | Solved | Normal | Miss Nellie Kessler | — |  Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |