Lorraine Carroll Jr.
kallie74@hotmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44707348 | App crashes at checkout | Solved | Normal | Lorraine Carroll Jr. | — |  Lily Raynor | Chat | appshade-matchbopis | 6h | ○Sent, no reply | — | — | — | May 23, 2026 | - |
| 90663601 | Gift card balance question | Solved | Low | Lorraine Carroll Jr. | — |  Leonard Waters-Howell | shipping | 1h | ●Responded | 5/5 | — | — | May 23, 2026 | - | |
| 87025997 | Loyalty points not posting | Solved | Normal | Lorraine Carroll Jr. | — |  Darryl Jacobi | influencersamples | 4h | ○Sent, no reply | — | — | — | May 17, 2026 | - | |
| 59708528 | Insider tier issue | Solved | Normal | Lorraine Carroll Jr. | — |  Vilma Gusikowski | Chat | gift-cardrefund | 12h | ●Responded | 10/11 | — | — | May 7, 2026 | - |
| 13480314 | Shipping cost question | Closed | Low | Lorraine Carroll Jr. | — |  Katrina Johns | loyaltygift-cardsamples | 3h | ●Responded | 5/5 | — | — | May 3, 2026 | May 10, 2026 | |
| 84590519 | Birthday gift not received | Solved | Low | Lorraine Carroll Jr. | — |  Ignatius Cummerata | shade-match | 5h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |
| 29001205 | Birthday gift not received | Solved | Low | Lorraine Carroll Jr. | — |  Mr. Eliza Gerhold IV | Chat | refundshippingdamaged | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 28900692 | Return after 30-day window | Solved | Normal | Lorraine Carroll Jr. | — |  Julie Hodkiewicz | Chat | refundreturnsinfluencer | 8d 16h | ●Responded | 1/11 | — | — | Apr 1, 2026 | - |
| 99624067 | Foundation match help | Solved | Normal | Lorraine Carroll Jr. | — |  Eula McKenzie | Chat | bopisfragrance | 19h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 78421817 | Discount code not working | Closed | Normal | Lorraine Carroll Jr. | — | Darryl Jacobi | shippingsamples | 5h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 11, 2026 | |
| 99564094 | Where is my order? | Pending | Normal | Lorraine Carroll Jr. | — |  Kip Schroeder IV | loyaltyvip | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 82431392 | BOPIS order cancelled at store | Pending | Normal | Lorraine Carroll Jr. | — | Leonard Waters-Howell | Chat | gift-cardloyalty | - | —Skipped | — | — | — | Feb 23, 2026 | - |
| 12327872 | Restock alert for backorder | Solved | Normal | Lorraine Carroll Jr. | — | Katrina Johns | loyaltyshippingbopis | 12h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - | |
| 26239184 | Wholesale order question | Pending | Low | Lorraine Carroll Jr. | — |  Dr. Mandy McLaughlin | samplesshippingvip | - | —Skipped | — | — | — | Feb 15, 2026 | - | |
| 60320888 | App crashes at checkout | Solved | Normal | Lorraine Carroll Jr. | — |  Chaz Renner | — | 6h | ●Responded | 5/5 | — | — | Feb 13, 2026 | - | |
| 59263499 | Pro discount enrollment | Solved | High | Lorraine Carroll Jr. | — | Ignatius Cummerata | appbopis | 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 23667566 | Allergic reaction concern | Solved | Normal | Lorraine Carroll Jr. | — |  Kaela Friesen | vipfragranceinfluencer | 3h | ●Responded | 3/5 | — | — | Jan 15, 2026 | - | |
| 73875425 | BOPIS order cancelled at store | Solved | Normal | Lorraine Carroll Jr. | — | Darryl Jacobi | refundfragrance | 3h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 88295961 | Price match request | Solved | Low | Lorraine Carroll Jr. | — |  Tommy Kuvalis | Phone | shade-match | 4h | ●Responded | 5/5 | — | — | Dec 20, 2025 | - |
| 25735501 | Wrong shade sent | Solved | High | Lorraine Carroll Jr. | — | Julie Hodkiewicz | Chat | loyalty | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 26771050 | BOPIS order cancelled at store | Solved | Normal | Lorraine Carroll Jr. | — | Tommy Kuvalis | wholesalesamples | 18h | ●Responded | 4/5 | — | — | Nov 29, 2025 | - | |
| 32215522 | Shipping cost question | Solved | Normal | Lorraine Carroll Jr. | — | Dr. Mandy McLaughlin | returnsfragrance | 4h | ⊘Not fired | — | — | — | Nov 26, 2025 | - | |
| 43139215 | App login problem | Closed | High | Lorraine Carroll Jr. | — |  Faith Hilll | — | 1d 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 15, 2025 | |
| 33316552 | Lost package follow-up | Closed | High | Lorraine Carroll Jr. | — | Leonard Waters-Howell | influencerloyalty | 1d 7h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 5, 2025 | |
| 30884610 | Restock alert for backorder | Solved | Low | Lorraine Carroll Jr. | — | Mr. Eliza Gerhold IV | Phone | — | 2h | ●Responded | 5/5 | — | — | Sep 23, 2025 | - |
| 65295978 | Cancel order request | Open | High | Lorraine Carroll Jr. | — | Faith Hilll | returnsshade-matchinfluencer | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 23612326 | Restock alert for backorder | Solved | Normal | Lorraine Carroll Jr. | — | Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 83752783 | Allergic reaction concern | Solved | Normal | Lorraine Carroll Jr. | — |  Miss Amber Hintz Sr. | shade-matchvip | 23h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 90835952 | Wrong shade sent | Solved | Low | Lorraine Carroll Jr. | — |  Mr. Cade Senger | wholesaleloyaltydamaged | 6h | ●Responded | 4/5 | — | — | Jul 17, 2025 | - | |
| 48364581 | Order arrived damaged | Pending | Normal | Lorraine Carroll Jr. | — | Katrina Johns | Chat | bopisreturns | - | —Skipped | — | — | — | Jun 21, 2025 | - |
| 30722693 | Discount code not working | Solved | Low | Lorraine Carroll Jr. | — | Mr. Eliza Gerhold IV | Chat | refundvipapp | 10h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |
| 84648668 | Store experience feedback | Closed | Normal | Lorraine Carroll Jr. | — | Dr. Mandy McLaughlin | Phone | wholesaleloyaltyshade-match | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | May 28, 2025 |
| 68435197 | Wholesale order question | Solved | High | Lorraine Carroll Jr. | — | Chaz Renner | appvip | 1h | ○Sent, no reply | — | — | — | May 25, 2025 | - |