Noemie Rippin DVM
titus_reichel42@yahoo.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94911447 | Missing samples in order | Closed | Urgent | — | shippingrefund | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | May 25, 2026 | |||
| 13764150 | App login problem | Closed | Urgent | — | — | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | May 12, 2026 | |||
| 26623901 | Wholesale order question | Solved | Low | — | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | ||
| 46253389 | Missing samples in order | Pending | Normal | — | Chat | refundfragrance | - | —Skipped | — | — | — | Apr 6, 2026 | - | ||
| 02848214 | BOPIS pickup not ready | Solved | Low | — | bopis | 15h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 10218943 | Allergic reaction concern | Closed | Normal | — | loyaltyapp | 3d 14h | ●Responded | 3/5 | — | — | Mar 4, 2026 | Mar 13, 2026 | |||
| 31950568 | Refund not received | Closed | Urgent | — | vip | 1d 4h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 7, 2026 | |||
| 69498555 | Store experience feedback | Solved | Normal | — | shippingsamplesvip | 2d 16h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 47186087 | Wrong shade sent | Solved | Normal | — | — | 20h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | |||
| 91714227 | BOPIS pickup not ready | Solved | High | — | shipping | 17h | ⊘Not fired | — | — | — | Feb 26, 2026 | - | |||
| 96163821 | Restock alert for backorder | Pending | Normal | — | — | - | —Skipped | — | — | — | Feb 24, 2026 | - | |||
| 48520533 | Cancel subscription / Auto-replenish | Solved | High | — | refund | 3h | ●Responded | 10/11 | — | — | Feb 18, 2026 | - | |||
| 88779153 | Wholesale order question | Closed | High | — | Chat | gift-cardwholesale | 1h | ●Responded | 7/11 | — | — | Feb 12, 2026 | Feb 18, 2026 | ||
| 75427778 | Insider tier issue | Pending | Urgent | — | viployalty | - | —Skipped | — | — | — | Jan 27, 2026 | - | |||
| 03920059 | Where is my order? | Solved | Urgent | — | — | 15h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |||
| 14889225 | Klarna / Afterpay split issue | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 7, 2026 | - | ||
| 56645679 | Pro discount enrollment | Solved | Normal | — | fragranceloyaltysamples | 23h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |||
| 14786269 | BOPIS order cancelled at store | Solved | High | — | Phone | loyaltyshade-match | 4h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | ||
| 13061688 | Shipping cost question | Solved | High | — | influencerreturns | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |||
| 08392848 | Wholesale order question | Solved | Normal | — | vip | 2h | ⊘Not fired | — | — | — | Nov 15, 2025 | - | |||
| 53479880 | Birthday gift not received | Solved | Normal | — | Chat | returns | 6h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 91029782 | Influencer code not working | Solved | Normal | — | shade-matchrefund | 2h | ⊘Not fired | — | — | — | Nov 10, 2025 | - | |||
| 54437754 | Insider tier issue | Solved | Normal | — | Chat | wholesalebopis | 2d 1h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 47722605 | Missing samples in order | Solved | Low | — | — | 4h | ●Responded | 10/11 | — | — | Nov 2, 2025 | - | |||
| 07145349 | Where is my order? | Pending | High | — | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | |||
| 48253520 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 5h | ●Responded | 7/11 | — | — | Oct 8, 2025 | - | ||
| 03982214 | Question about product ingredients | Solved | Normal | — | Chat | samplesreturns | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | ||
| 80502911 | Cancel subscription / Auto-replenish | Solved | Normal | — | shade-matchreturnssamples | 6h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - | |||
| 97012393 | Wrong shade sent | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Aug 23, 2025 | - | ||
| 86415805 | BOPIS pickup not ready | Solved | High | — | Chat | returnsgift-cardbopis | 2d 7h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | ||
| 93549879 | Restock alert for backorder | Solved | Normal | — | samplesshipping | 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |||
| 50723811 | Cancel order request | Closed | Normal | — | Social | bopisinfluencervip | 2h | ⊘Not fired | — | — | — | Jul 25, 2025 | Jul 26, 2025 | ||
| 04238215 | App crashes at checkout | Closed | High | — | shippinginfluencer | 3d | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 21, 2025 | |||
| 91430566 | Cancel order request | Solved | Normal | — | samplesloyaltyrefund | 3h | ●Responded | 5/5 | — | — | Jun 23, 2025 | - | |||
| 58532022 | Foundation match help | Solved | Normal | — | bopis | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 12567659 | Return after 30-day window | Solved | Urgent | — | — | 2d 15h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |