Dashawn Hintz
cole.beer@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 55286744Cancel subscription / Auto-replenish | Dashawn Hintz |  Ignatius Cummerata | May 20, 2026, 2:29 PM |
| 5/5 | Such a delightful first impression. Already shopping. | 89096663Question about product ingredients | Dashawn Hintz |  Vilma Gusikowski | Apr 18, 2026, 3:33 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 87392807Wrong shade sent | Dashawn Hintz |  Steve O'Conner | Mar 20, 2026, 3:28 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 17030614Allergic reaction concern | Dashawn Hintz |  Mr. Eliza Gerhold IV | Mar 14, 2026, 4:51 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 00280945Cancel order request | Dashawn Hintz |  Mr. Lonie Hudson | Mar 1, 2026, 10:40 AM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 98384755BOPIS order cancelled at store | Dashawn Hintz |  Mr. Cade Senger | Feb 28, 2026, 8:24 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 72452079Item authenticity concern | Dashawn Hintz | Vilma Gusikowski | Feb 25, 2026, 2:06 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 48261073Wrong shade sent | Dashawn Hintz |  Darryl Jacobi | Jan 18, 2026, 2:56 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 42348199Missing samples in order | Dashawn Hintz |  Faith Hilll | Dec 16, 2025, 6:05 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 70429362BOPIS pickup not ready | Dashawn Hintz |  Eula McKenzie | Sep 5, 2025, 2:02 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 47696050Cancel order request | Dashawn Hintz |  Julie Hodkiewicz | Sep 5, 2025, 3:30 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 47034719Order arrived damaged | Dashawn Hintz | Eula McKenzie | Aug 18, 2025, 3:46 PM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 75353028BOPIS pickup not ready | Dashawn Hintz |  Leonard Waters-Howell | Jul 16, 2025, 4:06 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 60499292Missing samples in order | Dashawn Hintz | Mr. Eliza Gerhold IV | Jun 20, 2025, 1:01 PM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 80962746Missing items in shipment | Dashawn Hintz |  Kaela Friesen | Jun 6, 2025, 5:10 AM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 52882951Where is my order? | Dashawn Hintz |  Yazmin Jast | Jun 3, 2025, 2:31 AM |