Rose Ruecker
lindsay.stamm23@yahoo.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68163353 | Loyalty points not posting | Open | Normal | Rose Ruecker | — |  Amely Pacocha | Chat | bopis | - | —Skipped | — | — | — | May 15, 2026 | - |
| 73945521 | Foundation match help | Pending | Normal | Rose Ruecker | — |  Mr. Skyla Trantow | loyaltyfragrancewholesale | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 42598827 | Discount code not working | Solved | Normal | Rose Ruecker | — |  Yazmin Jast | sampleswholesaleshipping | 5h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 26757106 | Cancel subscription / Auto-replenish | Solved | Normal | Rose Ruecker | — |  Faith Hilll | Chat | — | 6h | ●Responded | 4/5 | — | — | Apr 23, 2026 | - |
| 73260458 | Loyalty points not posting | Solved | Normal | Rose Ruecker | — |  Mr. Cade Senger | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - |
| 99066978 | Store experience feedback | Solved | Normal | Rose Ruecker | — | Mr. Cade Senger | apployalty | 16h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | |
| 93421288 | Insider tier issue | Solved | High | Rose Ruecker | — |  Chaz Renner | Chat | influencerloyalty | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 58091114 | Refund not received | Solved | Low | Rose Ruecker | — |  Kip Schroeder IV | shippinginfluencerloyalty | 1d 20h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 65503419 | Wholesale order question | Closed | Normal | Rose Ruecker | — |  Oscar O'Hara | damaged | 3h | ●Responded | 5/5 | — | — | Feb 23, 2026 | Mar 1, 2026 | |
| 67872092 | Klarna / Afterpay split issue | Closed | High | Rose Ruecker | — | Chaz Renner | gift-cardvip | 1d 22h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 6, 2026 | |
| 99204068 | Influencer code not working | Solved | Normal | Rose Ruecker | — | Chaz Renner | bopis | 13h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 95902303 | Missing items in shipment | Solved | Low | Rose Ruecker | — | Kip Schroeder IV | gift-carddamagedfragrance | 6d 14h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 03309237 | Missing samples in order | Solved | Normal | Rose Ruecker | — |  Kaela Friesen | Chat | returns | 1d 14h | ⊘Not fired | — | — | — | Jan 4, 2026 | - |
| 44387520 | Allergic reaction concern | Closed | Normal | Rose Ruecker | — |  Garth Dooley | samplesshade-match | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 16228043 | Order arrived damaged | Solved | High | Rose Ruecker | — | Chaz Renner | apprefundfragrance | 21h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 56124656 | BOPIS order cancelled at store | Closed | Low | Rose Ruecker | — |  Julie Hodkiewicz | influencerappvip | 1h | ●Responded | 3/5 | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 56916766 | Discount code not working | Solved | Normal | Rose Ruecker | — |  Vilma Gusikowski | appinfluencershade-match | 2h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 94824982 | Item authenticity concern | Solved | High | Rose Ruecker | — | Kaela Friesen | viployaltyapp | 9d 13h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 94979689 | Item authenticity concern | Solved | Low | Rose Ruecker | — |  Leonard Waters-Howell | — | 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 83454119 | Return after 30-day window | Closed | High | Rose Ruecker | — | Kip Schroeder IV | Chat | refundvipinfluencer | 2d 21h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 20, 2025 |
| 89314431 | App login problem | Pending | High | Rose Ruecker | — | Leonard Waters-Howell | Chat | influencerreturnsgift-card | - | —Skipped | — | — | — | Dec 11, 2025 | - |
| 25572768 | Where is my order? | Solved | Low | Rose Ruecker | — |  Dr. Mandy McLaughlin | — | 2d 22h | ⊘Not fired | — | — | — | Dec 10, 2025 | - | |
| 76195330 | Klarna / Afterpay split issue | Solved | Normal | Rose Ruecker | — | Julie Hodkiewicz | Chat | vip | 4d 21h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 20317094 | Cancel order request | Closed | Normal | Rose Ruecker | — |  Mr. Lonie Hudson | viployaltysamples | 23h | ●Responded | 4/5 | — | — | Nov 23, 2025 | Nov 30, 2025 | |
| 81435995 | Return after 30-day window | Closed | Low | Rose Ruecker | — |  Steve O'Conner | Chat | refund | 5h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 16, 2025 |
| 96685326 | Cancel subscription / Auto-replenish | Solved | Low | Rose Ruecker | — | Mr. Cade Senger | Phone | samplesloyalty | 2d 9h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 60157612 | Shipping cost question | Solved | Normal | Rose Ruecker | — | Amely Pacocha | Chat | samplesbopis | 7h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - |
| 55167788 | Item authenticity concern | Solved | Low | Rose Ruecker | — | Amely Pacocha | Chat | — | 2d | ●Responded | 4/11 | — | — | Oct 19, 2025 | - |
| 51717895 | Cancel subscription / Auto-replenish | Open | Normal | Rose Ruecker | — | Garth Dooley | Chat | loyaltyvip | - | —Skipped | — | — | — | Oct 8, 2025 | - |
| 72066815 | App login problem | Closed | High | Rose Ruecker | — |  Lily Raynor | Chat | — | 14h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 5, 2025 |
| 64468592 | Insider tier issue | Pending | Normal | Rose Ruecker | — | Lily Raynor | damagedgift-card | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 75633059 | Item authenticity concern | Solved | Normal | Rose Ruecker | — |  Tommy Kuvalis | shade-matchloyalty | 7h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 25017454 | Discount code not working | Pending | Normal | Rose Ruecker | — | Vilma Gusikowski | fragranceshade-match | - | —Skipped | — | — | — | Sep 18, 2025 | - | |
| 66393132 | Wholesale order question | Solved | Normal | Rose Ruecker | — |  Ignatius Cummerata | Chat | shippingvip | 1h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 11190385 | Return after 30-day window | Open | High | Rose Ruecker | — | Amely Pacocha | Phone | appgift-cardwholesale | - | —Skipped | — | — | — | Sep 2, 2025 | - |
| 87727416 | Klarna / Afterpay split issue | Solved | High | Rose Ruecker | — | Steve O'Conner | loyalty | 1h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 00470812 | Store experience feedback | Closed | High | Rose Ruecker | — | Amely Pacocha | damagedshipping | 4h | ●Responded | 5/5 | — | — | Aug 27, 2025 | Aug 29, 2025 | |
| 66892624 | Return after 30-day window | Closed | Urgent | Rose Ruecker | — | Mr. Lonie Hudson | — | 18h | ●Responded | 5/5 | — | — | Aug 19, 2025 | Aug 24, 2025 | |
| 35913991 | Order arrived damaged | Pending | Normal | Rose Ruecker | — |  Katrina Johns | — | - | —Skipped | — | — | — | Aug 13, 2025 | - | |
| 91703668 | Address change after shipping | Solved | Low | Rose Ruecker | — | Kaela Friesen | Chat | shade-match | 2d 4h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - |
| 98628528 | BOPIS order cancelled at store | Solved | Normal | Rose Ruecker | — | Kip Schroeder IV | gift-cardinfluencer | 15h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 24882518 | Loyalty points not posting | Solved | Low | Rose Ruecker | — | Steve O'Conner | Chat | influencerfragrancesamples | 1d 18h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 01684496 | Allergic reaction concern | Solved | Normal | Rose Ruecker | — | Ignatius Cummerata | appfragrance | 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 34173739 | Foundation match help | Solved | Normal | Rose Ruecker | — | Yazmin Jast | bopis | 6h | ●Responded | 4/5 | — | — | Jul 14, 2025 | - | |
| 17309972 | Where is my order? | Closed | Normal | Rose Ruecker | — | Steve O'Conner | Phone | wholesalerefund | 5h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 17, 2025 |
| 96050003 | Insider tier issue | Solved | Normal | Rose Ruecker | — |  Miss Amber Hintz Sr. | Phone | wholesale | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 52927838 | Where is my order? | Solved | Normal | Rose Ruecker | — |  Darryl Jacobi | refundwholesale | 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 52250963 | Allergic reaction concern | Solved | Normal | Rose Ruecker | — | Lily Raynor | Phone | returnsvip | 2d 5h | ⊘Not fired | — | — | — | Jun 5, 2025 | - |
| 90647346 | Cancel order request | Solved | Low | Rose Ruecker | — | Yazmin Jast | — | 1h | ⊘Not fired | — | — | — | May 28, 2025 | - |