Aliyah Lehner
horacio.wintheiser@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49779354 | Loyalty points not posting | Solved | Normal | — | Social | — | 1h | ⊘Not fired | — | — | — | May 15, 2026 | - | ||
| 57609946 | Foundation match help | Solved | High | — | — | 2h | ●Responded | 5/5 | — | — | May 8, 2026 | - | |||
| 99768084 | Cancel order request | Solved | Normal | — | influencerapp | 1h | ●Responded | 4/5 | — | — | May 8, 2026 | - | |||
| 82450202 | Foundation match help | Solved | Normal | — | loyaltysamplesrefund | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 71516528 | Insider tier issue | Solved | Normal | — | Phone | loyaltyfragrance | 21h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | ||
| 58297329 | Lost package follow-up | Solved | Normal | — | gift-card | 2d 2h | ●Responded | 4/5 | — | — | Apr 15, 2026 | - | |||
| 50072440 | App login problem | Closed | Urgent | — | bopis | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 15, 2026 | |||
| 95870477 | Refund not received | Solved | Low | — | Social | influencersamplesshipping | 6h | ⊘Not fired | — | — | — | Apr 13, 2026 | - | ||
| 41322892 | Pro discount enrollment | Closed | Normal | — | influencershipping | 3d 1h | ●Responded | 7/11 | — | — | Mar 27, 2026 | Apr 1, 2026 | |||
| 84669923 | Birthday gift not received | Solved | Normal | — | gift-card | 1h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |||
| 55956850 | Address change after shipping | Closed | Normal | — | Chat | — | 3h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 16, 2026 | ||
| 39508538 | Pro discount enrollment | Open | Normal | — | — | - | —Skipped | — | — | — | Feb 26, 2026 | - | |||
| 44903161 | Gift card balance question | Closed | Normal | — | Chat | — | 3h | ●Responded | 3/5 | — | — | Feb 20, 2026 | Feb 24, 2026 | ||
| 07247124 | Klarna / Afterpay split issue | Solved | Low | — | — | 1d 9h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 31618786 | Shipping cost question | Pending | Normal | — | gift-cardloyaltybopis | - | —Skipped | — | — | — | Feb 19, 2026 | - | |||
| 73597346 | Lost package follow-up | Solved | Normal | — | Social | influencerwholesale | 5h | ⊘Not fired | — | — | — | Feb 16, 2026 | - | ||
| 18090393 | Pro discount enrollment | Solved | Low | — | Phone | — | 4h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | ||
| 26418158 | Foundation match help | Solved | Normal | — | bopisdamagedwholesale | 1h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 95503030 | Loyalty points not posting | Solved | Normal | — | Chat | refundgift-cardinfluencer | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | ||
| 44965198 | Where is my order? | Solved | Normal | — | returns | 2d 14h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |||
| 45995443 | Discount code not working | Solved | Normal | — | shade-matchinfluencervip | 2d 17h | ⊘Not fired | — | — | — | Dec 23, 2025 | - | |||
| 97674142 | Refund not received | Solved | Normal | — | Chat | app | 6h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | ||
| 60276038 | Restock alert for backorder | Closed | Normal | — | app | 1h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 5, 2025 | |||
| 46811471 | Return after 30-day window | Solved | Normal | — | refund | 2h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | |||
| 67868548 | Address change after shipping | Open | Urgent | — | returnsbopisdamaged | - | —Skipped | — | — | — | Nov 14, 2025 | - | |||
| 01772558 | BOPIS order cancelled at store | Solved | Normal | — | Chat | influencer | 1d 14h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 01070616 | Cancel order request | Closed | Normal | — | loyaltyrefund | 3h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 2, 2025 | |||
| 46215832 | Klarna / Afterpay split issue | Solved | Low | — | refund | 15h | ⊘Not fired | — | — | — | Oct 27, 2025 | - | |||
| 95622525 | Return after 30-day window | Solved | High | — | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | ||
| 27279886 | Price match request | Solved | Normal | — | Chat | returnssamples | 3h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | ||
| 11045471 | Refund not received | Closed | High | — | shade-match | 1h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 13, 2025 | |||
| 73412452 | Pro discount enrollment | Closed | High | — | Chat | influencershade-matchwholesale | 17h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 1, 2025 | ||
| 51099573 | Restock alert for backorder | Closed | Normal | — | Chat | — | 6h | ●Responded | 4/5 | — | — | Aug 21, 2025 | Aug 28, 2025 | ||
| 85935223 | Address change after shipping | Closed | Normal | — | Chat | app | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 21, 2025 | ||
| 84677124 | Allergic reaction concern | Closed | Low | — | wholesalegift-cardvip | 16h | ⊘Not fired | — | — | — | Aug 17, 2025 | Aug 20, 2025 | |||
| 74669017 | Pro discount enrollment | Solved | Normal | — | shade-matchreturns | 3h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 47732866 | Lost package follow-up | Solved | Normal | — | Phone | — | 8d 5h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | ||
| 19671231 | BOPIS order cancelled at store | Closed | Normal | — | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 8, 2025 | ||
| 01805066 | Lost package follow-up | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | - |