Nikko Cummerata
lindsey35@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10791147 | Cancel subscription / Auto-replenish | Solved | Urgent | Nikko Cummerata | — |  Vilma Gusikowski | damaged | 2h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 12057520 | Gift card balance question | Closed | Urgent | Nikko Cummerata | — |  Oscar O'Hara | — | 17h | ●Responded | 5/5 | — | — | May 10, 2026 | May 18, 2026 | |
| 92392705 | Shipping cost question | Solved | Normal | Nikko Cummerata | — |  Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 65234535 | Insider tier issue | Pending | Normal | Nikko Cummerata | — | Vilma Gusikowski | Social | shade-matchdamaged | - | —Skipped | — | — | — | May 3, 2026 | - |
| 35126271 | Restock alert for backorder | Closed | Normal | Nikko Cummerata | — |  Amely Pacocha | refund | 5h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 2, 2026 | |
| 49502382 | BOPIS pickup not ready | Solved | Normal | Nikko Cummerata | — |  Leonard Waters-Howell | damaged | 3h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 77118028 | Foundation match help | Solved | Normal | Nikko Cummerata | — | Oscar O'Hara | Phone | damagedshipping | 19h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 67462419 | Store experience feedback | Closed | Low | Nikko Cummerata | — | Oscar O'Hara | Chat | fragranceshipping | 9h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 18, 2026 |
| 52129450 | Price match request | Solved | Normal | Nikko Cummerata | — |  Julie Hodkiewicz | Social | — | 1h | ⊘Not fired | — | — | — | Feb 10, 2026 | - |
| 88694479 | Foundation match help | Pending | Normal | Nikko Cummerata | — | Amely Pacocha | shippingdamaged | - | —Skipped | — | — | — | Feb 6, 2026 | - | |
| 69319485 | Wholesale order question | Solved | Normal | Nikko Cummerata | — |  Tommy Kuvalis | Phone | samplesloyalty | 21h | ●Responded | 5/5 | — | — | Feb 2, 2026 | - |
| 97030442 | Wholesale order question | Pending | Low | Nikko Cummerata | — |  Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Feb 2, 2026 | - |
| 58656474 | BOPIS order cancelled at store | Solved | Urgent | Nikko Cummerata | — |  Dr. Mandy McLaughlin | fragrance | 5h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 96992862 | Address change after shipping | Solved | Urgent | Nikko Cummerata | — | Leonard Waters-Howell | — | 5h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - | |
| 59097016 | Lost package follow-up | Closed | Normal | Nikko Cummerata | — |  Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 23, 2025 | |
| 98047581 | Where is my order? | Solved | Normal | Nikko Cummerata | — |  Faith Hilll | damagedgift-cardloyalty | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 49270983 | Item authenticity concern | Solved | Normal | Nikko Cummerata | — | Vilma Gusikowski | Chat | shippingbopisreturns | 3h | ⊘Not fired | — | — | — | Nov 26, 2025 | - |
| 08072931 | BOPIS pickup not ready | Solved | Normal | Nikko Cummerata | — | Dr. Mandy McLaughlin | — | 2d 8h | ●Responded | 4/5 | — | — | Nov 19, 2025 | - | |
| 50695586 | Klarna / Afterpay split issue | Closed | High | Nikko Cummerata | — | Oscar O'Hara | shippingloyalty | 10h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 37642441 | Question about product ingredients | Solved | Low | Nikko Cummerata | — | Tommy Kuvalis | influencershippingbopis | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 52593535 | BOPIS order cancelled at store | Solved | Normal | Nikko Cummerata | — |  Eula McKenzie | Social | — | 5h | ⊘Not fired | — | — | — | Oct 28, 2025 | - |
| 49398470 | Shipping cost question | Solved | High | Nikko Cummerata | — |  Steve O'Conner | damagedrefund | 1d 10h | ●Responded | 3/5 | — | — | Oct 22, 2025 | - | |
| 11949343 | Klarna / Afterpay split issue | Pending | Normal | Nikko Cummerata | — |  Kaela Friesen | vip | - | —Skipped | — | — | — | Oct 21, 2025 | - | |
| 18153600 | BOPIS pickup not ready | Solved | Normal | Nikko Cummerata | — | Chaz Renner | Social | wholesalefragranceshade-match | 3h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 97865062 | Refund not received | Solved | Low | Nikko Cummerata | — |  Mr. Eliza Gerhold IV | Chat | samplesappfragrance | 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 24335841 | Wholesale order question | Pending | Low | Nikko Cummerata | — |  Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Oct 9, 2025 | - |
| 46294375 | Item authenticity concern | Closed | Normal | Nikko Cummerata | — |  Mr. Skyla Trantow | vipdamagedshade-match | 2d 16h | ●Responded | 9/11 | — | — | Oct 4, 2025 | Oct 14, 2025 | |
| 16177599 | Gift card balance question | Pending | Low | Nikko Cummerata | — | Dr. Mandy McLaughlin | Chat | viprefundshipping | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 85769996 | Return after 30-day window | Solved | Low | Nikko Cummerata | — |  Kip Schroeder IV | bopisrefundshade-match | 4h | ●Responded | 10/11 | — | — | Sep 8, 2025 | - | |
| 72845384 | BOPIS order cancelled at store | Solved | Normal | Nikko Cummerata | — | Oscar O'Hara | wholesaleinfluencerbopis | 1h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 46352143 | Wrong shade sent | Closed | High | Nikko Cummerata | — | Darryl Jacobi | Chat | — | 2h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 24, 2025 |
| 83265775 | Cancel subscription / Auto-replenish | Closed | High | Nikko Cummerata | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 20, 2025 | |
| 60584198 | Missing samples in order | Solved | Low | Nikko Cummerata | — |  Mr. Cade Senger | bopisdamaged | 19h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 13545129 | Store experience feedback | Solved | Normal | Nikko Cummerata | — | Mr. Eliza Gerhold IV | fragrancebopisrefund | 11h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 86011165 | Missing samples in order | Solved | Normal | Nikko Cummerata | — | Oscar O'Hara | fragrance | 1d 8h | ●Responded | 3/5 | — | — | Jul 30, 2025 | - | |
| 81216489 | Question about product ingredients | Solved | Low | Nikko Cummerata | — | Dr. Mandy McLaughlin | Chat | wholesalegift-card | 1d 2h | ●Responded | 3/5 | — | — | Jul 30, 2025 | - |
| 53366608 | Wrong shade sent | Solved | Normal | Nikko Cummerata | — | Oscar O'Hara | Chat | damagedvipshade-match | 3h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 89349149 | BOPIS pickup not ready | Closed | Urgent | Nikko Cummerata | — | Mr. Eliza Gerhold IV | Chat | app | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 21, 2025 |
| 42069250 | Pro discount enrollment | Open | Low | Nikko Cummerata | — | Mr. Lonie Hudson | samplesvipinfluencer | - | —Skipped | — | — | — | Jun 9, 2025 | - | |
| 08368517 | BOPIS pickup not ready | Solved | Low | Nikko Cummerata | — | Yazmin Jast | — | 4h | ●Responded | 10/11 | — | — | Jun 8, 2025 | - |