Ricky Towne
clint_huels97@hotmail.com
Showing 1 - 25 of 25
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31625480 | Order arrived damaged | Closed | Low | Ricky Towne | — |  Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | May 19, 2026 | May 23, 2026 |
| 86562299 | Where is my order? | Solved | Normal | Ricky Towne | — |  Darryl Jacobi | Chat | gift-cardwholesale | 17h | ●Responded | 3/5 | — | — | May 13, 2026 | - |
| 12066537 | BOPIS pickup not ready | Closed | Normal | Ricky Towne | — |  Miss Amber Hintz Sr. | shade-matchappgift-card | 18h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 24, 2026 | |
| 75369081 | Missing items in shipment | Pending | Normal | Ricky Towne | — |  Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | Mar 5, 2026 | - |
| 23766821 | Price match request | Open | Urgent | Ricky Towne | — |  Ignatius Cummerata | Chat | loyaltyvip | - | —Skipped | — | — | — | Feb 28, 2026 | - |
| 61218393 | Allergic reaction concern | Solved | Normal | Ricky Towne | — |  Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 38472180 | Wholesale order question | Solved | High | Ricky Towne | — |  Tommy Kuvalis | loyaltyappgift-card | 6h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 45804669 | Insider tier issue | Solved | High | Ricky Towne | — |  Steve O'Conner | shade-matchdamagedbopis | 4h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 35185502 | Gift card balance question | Solved | Normal | Ricky Towne | — |  Mr. Lonie Hudson | shade-matchwholesaleshipping | 1h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 30869224 | Foundation match help | Solved | Low | Ricky Towne | — |  Oscar O'Hara | Chat | loyaltyfragrance | 13h | ●Responded | 1/5 | — | — | Jan 5, 2026 | - |
| 75452703 | Missing samples in order | Closed | Normal | Ricky Towne | — |  Lily Raynor | returnsloyaltyinfluencer | 1d | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 9, 2026 | |
| 41842968 | BOPIS order cancelled at store | Solved | Urgent | Ricky Towne | — | Kip Schroeder IV | loyaltyinfluencerreturns | 9h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 97819220 | Wholesale order question | Solved | Low | Ricky Towne | — |  Dr. Mandy McLaughlin | appshade-matchgift-card | 2h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 69654014 | Wrong shade sent | Solved | Normal | Ricky Towne | — |  Garth Dooley | influencer | 2h | ⊘Not fired | — | — | — | Nov 8, 2025 | - | |
| 93844911 | Where is my order? | Solved | High | Ricky Towne | — |  Mr. Skyla Trantow | fragrance | 2h | ⊘Not fired | — | — | — | Oct 10, 2025 | - | |
| 28553197 | Gift card balance question | Solved | Normal | Ricky Towne | — | Tommy Kuvalis | Social | fragrancebopissamples | 1h | ⊘Not fired | — | — | — | Oct 9, 2025 | - |
| 45647458 | Missing samples in order | Pending | High | Ricky Towne | — |  Julie Hodkiewicz | fragranceappshade-match | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 68736344 | BOPIS order cancelled at store | Closed | High | Ricky Towne | — |  Mr. Eliza Gerhold IV | samplesrefundapp | 1d 23h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 14, 2025 | |
| 22883707 | Missing samples in order | Pending | Low | Ricky Towne | — | Kip Schroeder IV | Phone | — | - | —Skipped | — | — | — | Sep 10, 2025 | - |
| 61539068 | Cancel subscription / Auto-replenish | Solved | Normal | Ricky Towne | — | Mr. Eliza Gerhold IV | gift-card | 3h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | |
| 72795252 | Item authenticity concern | Solved | Normal | Ricky Towne | — |  Yazmin Jast | Chat | — | 12h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - |
| 00485146 | Influencer code not working | Solved | Normal | Ricky Towne | — | Steve O'Conner | Chat | shade-matchdamagedloyalty | 3h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 98494760 | Store experience feedback | Solved | Normal | Ricky Towne | — |  Faith Hilll | influencer | 1d 16h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 47757609 | App login problem | Pending | Low | Ricky Towne | — | Kip Schroeder IV | influencer | - | —Skipped | — | — | — | Jun 18, 2025 | - | |
| 19998429 | Shipping cost question | Solved | High | Ricky Towne | — | Yazmin Jast | Chat | — | 1d 17h | ●Responded | 2/5 | — | — | Jun 15, 2025 | - |