Ed Treutel-Boyer
esther.blick76@yahoo.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46652684 | Lost package follow-up | Pending | Normal | — | viployalty | - | —Skipped | — | — | — | May 21, 2026 | - | |||
| 62461384 | Cancel order request | Solved | Normal | — | Phone | — | 1d 16h | ○Sent, no reply | — | — | — | May 8, 2026 | - | ||
| 81909945 | Birthday gift not received | Solved | High | — | Phone | — | 10h | ○Sent, no reply | — | — | — | May 7, 2026 | - | ||
| 95424951 | Lost package follow-up | Closed | Low | — | — | 20h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 3, 2026 | |||
| 58207189 | Allergic reaction concern | Solved | Low | — | Chat | appgift-card | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 25114242 | Discount code not working | Closed | Low | — | fragrancewholesalereturns | 1h | ●Responded | 2/5 | — | — | Apr 9, 2026 | Apr 10, 2026 | |||
| 51771908 | BOPIS order cancelled at store | Closed | Normal | — | vipwholesale | 2h | ●Responded | 5/5 | — | — | Apr 9, 2026 | Apr 14, 2026 | |||
| 11593063 | App login problem | Solved | Normal | — | Chat | — | 1d 18h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 88359789 | Influencer code not working | Solved | Normal | — | wholesale | 6h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 72405633 | Klarna / Afterpay split issue | Solved | Low | — | gift-card | 7d 15h | ⊘Not fired | — | — | — | Mar 1, 2026 | - | |||
| 38028973 | Question about product ingredients | Solved | Low | — | — | 15h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |||
| 23337634 | Wholesale order question | Open | High | — | — | - | —Skipped | — | — | — | Feb 24, 2026 | - | |||
| 58616133 | Birthday gift not received | Solved | High | — | Chat | shippingvipsamples | 6h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | ||
| 90978223 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 1d 16h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |||
| 41349368 | Restock alert for backorder | Closed | Urgent | — | Social | wholesaleshippingfragrance | 6h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 9, 2026 | ||
| 78842311 | Gift card balance question | Solved | Urgent | — | vip | 2h | ●Responded | 4/5 | — | — | Dec 23, 2025 | - | |||
| 56731290 | Klarna / Afterpay split issue | Solved | Normal | — | — | 5d 5h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |||
| 05285725 | Pro discount enrollment | Closed | Normal | — | gift-card | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 | |||
| 86472476 | Wrong shade sent | Solved | Normal | — | loyalty | 1h | ⊘Not fired | — | — | — | Nov 14, 2025 | - | |||
| 54098192 | Store experience feedback | Closed | Normal | — | Chat | shippingrefunddamaged | 19h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 16, 2025 | ||
| 19500625 | Order arrived damaged | Pending | Low | — | Chat | bopis | - | —Skipped | — | — | — | Nov 9, 2025 | - | ||
| 02582647 | Insider tier issue | Solved | Normal | — | Chat | gift-card | 1d 12h | ●Responded | 3/5 | — | — | Oct 17, 2025 | - | ||
| 00105654 | Address change after shipping | Closed | High | — | — | 1h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 5, 2025 | |||
| 90244310 | Allergic reaction concern | Closed | High | — | bopis | 18h | ●Responded | 5/5 | — | — | Sep 27, 2025 | Oct 3, 2025 | |||
| 26749254 | Where is my order? | Closed | High | — | samples | 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 16, 2025 | |||
| 12667320 | App crashes at checkout | Closed | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 27, 2025 | |||
| 79372752 | App login problem | Solved | Normal | — | gift-cardloyalty | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |||
| 50526205 | Missing samples in order | Solved | Normal | — | fragranceinfluencergift-card | 2h | ●Responded | 4/11 | — | — | Aug 12, 2025 | - | |||
| 13514303 | Missing items in shipment | Solved | Normal | — | wholesale | 22h | ⊘Not fired | — | — | — | Aug 9, 2025 | - | |||
| 90843905 | Pro discount enrollment | Solved | Normal | — | Phone | — | 16h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | ||
| 74242142 | Discount code not working | Closed | Normal | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 9, 2025 | ||
| 00977310 | Cancel subscription / Auto-replenish | Solved | Normal | — | vipreturnssamples | 1h | ⊘Not fired | — | — | — | May 30, 2025 | - |