Ms. Julie Predovic
rosario1@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43351056 | Price match request | Solved | Urgent | Ms. Julie Predovic | — |  Chaz Renner | Chat | returnsfragranceshade-match | 8h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 38860891 | Insider tier issue | Closed | High | Ms. Julie Predovic | — |  Miss Amber Hintz Sr. | Chat | fragrance | 2d | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 84447046 | Question about product ingredients | Solved | Normal | Ms. Julie Predovic | — |  Yazmin Jast | bopis | 11h | ⊘Not fired | — | — | — | May 10, 2026 | - | |
| 44378272 | Loyalty points not posting | Solved | Normal | Ms. Julie Predovic | — |  Vilma Gusikowski | influencergift-card | 6h | ●Responded | 4/5 | — | — | May 7, 2026 | - | |
| 43152535 | Wrong shade sent | Closed | Normal | Ms. Julie Predovic | — |  Julie Hodkiewicz | refund | 1d 12h | ○Sent, no reply | — | — | — | May 3, 2026 | May 12, 2026 | |
| 33092558 | Item authenticity concern | Solved | Normal | Ms. Julie Predovic | — |  Garth Dooley | Chat | refundinfluencerloyalty | 20h | ●Responded | 7/11 | — | — | May 2, 2026 | - |
| 39985541 | Missing samples in order | Closed | Urgent | Ms. Julie Predovic | — |  Ignatius Cummerata | loyaltywholesale | 18h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 22390595 | Return after 30-day window | Closed | High | Ms. Julie Predovic | — | Yazmin Jast | damagedapp | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 62120794 | Question about product ingredients | Closed | Normal | Ms. Julie Predovic | — |  Mr. Cade Senger | appinfluencer | 2d 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 25, 2026 | |
| 31500484 | Restock alert for backorder | Solved | Normal | Ms. Julie Predovic | — |  Darryl Jacobi | Chat | vipfragrancewholesale | 10h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 04326465 | BOPIS pickup not ready | Closed | Normal | Ms. Julie Predovic | — |  Jacklyn Dare | appgift-card | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 | |
| 20684212 | Missing samples in order | Closed | High | Ms. Julie Predovic | — | Garth Dooley | Chat | appshade-match | 4h | ●Responded | 3/5 | — | — | Mar 27, 2026 | Mar 29, 2026 |
| 30573691 | Missing items in shipment | Solved | Normal | Ms. Julie Predovic | — | Yazmin Jast | gift-cardloyalty | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 41459248 | Wrong shade sent | Solved | High | Ms. Julie Predovic | — | Julie Hodkiewicz | Chat | damagedloyaltysamples | 14h | ●Responded | 4/5 | — | — | Mar 6, 2026 | - |
| 21822965 | Address change after shipping | Solved | Low | Ms. Julie Predovic | — | Julie Hodkiewicz | — | 6d 16h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 06546452 | Wholesale order question | Solved | Urgent | Ms. Julie Predovic | — | Darryl Jacobi | returnsbopisfragrance | 10h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |
| 54884582 | Discount code not working | Pending | Normal | Ms. Julie Predovic | — |  Eula McKenzie | Chat | wholesaleviployalty | - | —Skipped | — | — | — | Jan 23, 2026 | - |
| 51442577 | Item authenticity concern | Solved | Low | Ms. Julie Predovic | — | Yazmin Jast | Phone | loyaltyrefundgift-card | 1d | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 97043809 | Insider tier issue | Solved | High | Ms. Julie Predovic | — |  Mr. Eliza Gerhold IV | loyalty | 7h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - | |
| 31222226 | BOPIS pickup not ready | Closed | Low | Ms. Julie Predovic | — |  Steve O'Conner | Chat | samplesloyalty | 23h | ●Responded | 3/5 | — | — | Jan 7, 2026 | Jan 13, 2026 |
| 01236627 | Loyalty points not posting | Solved | Normal | Ms. Julie Predovic | — |  Dr. Mandy McLaughlin | Chat | — | 20h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 53494574 | Store experience feedback | Solved | Low | Ms. Julie Predovic | — |  Amely Pacocha | fragrancereturns | 20h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 25715965 | BOPIS pickup not ready | Solved | Normal | Ms. Julie Predovic | — | Dr. Mandy McLaughlin | shade-matchrefund | 5h | ●Responded | 5/5 | — | — | Nov 26, 2025 | - | |
| 44220828 | Missing samples in order | Solved | Normal | Ms. Julie Predovic | — | Darryl Jacobi | Chat | influencerloyaltydamaged | 1d 14h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 36656586 | Missing samples in order | Solved | Normal | Ms. Julie Predovic | — | Darryl Jacobi | — | 1h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 69100659 | Refund not received | Closed | Normal | Ms. Julie Predovic | — |  Lily Raynor | refund | 6h | ●Responded | 9/11 | — | — | Oct 7, 2025 | Oct 11, 2025 | |
| 95956515 | Question about product ingredients | Closed | Normal | Ms. Julie Predovic | — |  Katrina Johns | bopisrefundreturns | 13h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 18, 2025 | |
| 23423322 | Cancel subscription / Auto-replenish | Closed | Normal | Ms. Julie Predovic | — |  Mr. Lonie Hudson | shippingfragrancesamples | 6d 16h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 9, 2025 | |
| 52675738 | Cancel subscription / Auto-replenish | Solved | Normal | Ms. Julie Predovic | — | Garth Dooley | Chat | fragrancevip | 1d 10h | ●Responded | 7/11 | — | — | Aug 28, 2025 | - |
| 42605921 | Where is my order? | Solved | Low | Ms. Julie Predovic | — | Miss Amber Hintz Sr. | — | 6h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | |
| 58482899 | BOPIS order cancelled at store | Solved | Low | Ms. Julie Predovic | — | Vilma Gusikowski | fragranceshipping | 21h | ●Responded | 5/5 | — | — | Jul 29, 2025 | - | |
| 95234934 | Influencer code not working | Solved | Normal | Ms. Julie Predovic | — | Amely Pacocha | — | 1h | ⊘Not fired | — | — | — | Jul 25, 2025 | - | |
| 28726291 | Order arrived damaged | Solved | Normal | Ms. Julie Predovic | — | Mr. Cade Senger | shade-matchfragrance | 4h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - | |
| 39901246 | Influencer code not working | Closed | Low | Ms. Julie Predovic | — | Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 10, 2025 | |
| 98631177 | Birthday gift not received | Solved | Normal | Ms. Julie Predovic | — |  Tommy Kuvalis | influencershippingrefund | 4d 16h | ●Responded | 3/5 | — | — | Jul 1, 2025 | - | |
| 25657152 | Question about product ingredients | Solved | Normal | Ms. Julie Predovic | — | Amely Pacocha | Phone | — | 2d 15h | ●Responded | 4/5 | — | — | Jun 28, 2025 | - |
| 97453261 | BOPIS pickup not ready | Solved | High | Ms. Julie Predovic | — |  Faith Hilll | damaged | 18h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 95315778 | Gift card balance question | Solved | Normal | Ms. Julie Predovic | — | Garth Dooley | Chat | gift-card | 4h | ⊘Not fired | — | — | — | Jun 17, 2025 | - |
| 58733346 | BOPIS pickup not ready | Solved | Normal | Ms. Julie Predovic | — | Mr. Eliza Gerhold IV | — | 1d | ●Responded | 10/11 | — | — | Jun 17, 2025 | - | |
| 67215671 | Missing samples in order | Closed | Normal | Ms. Julie Predovic | — | Lily Raynor | Phone | vip | 16h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 17, 2025 |
| 31127879 | Wrong shade sent | Solved | Normal | Ms. Julie Predovic | — |  Oscar O'Hara | Chat | damaged | 1h | ●Responded | 5/5 | — | — | May 26, 2025 | - |