Mildred Cronin
alexandra79@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85068008 | Wholesale order question | Solved | Normal | — | Chat | damagedsamplesshipping | 2d 18h | ○Sent, no reply | — | — | — | May 17, 2026 | - | ||
| 49736009 | Address change after shipping | Solved | Low | — | loyaltyfragrancesamples | 21h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |||
| 73506076 | Birthday gift not received | Closed | Normal | — | Chat | vip | 16h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 | ||
| 26313325 | Wholesale order question | Solved | High | — | refundgift-card | 1h | ⊘Not fired | — | — | — | Apr 24, 2026 | - | |||
| 82359694 | Restock alert for backorder | Closed | Normal | — | fragranceapp | 23h | ●Responded | 5/5 | — | — | Apr 21, 2026 | Apr 28, 2026 | |||
| 65020931 | App login problem | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Apr 14, 2026 | - | ||
| 01358984 | Birthday gift not received | Solved | Low | — | Chat | viployalty | 17h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 32533819 | App crashes at checkout | Closed | High | — | shade-match | 1h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 14, 2026 | |||
| 86372943 | BOPIS pickup not ready | Solved | Normal | — | — | 3d 8h | ●Responded | 7/11 | — | — | Feb 19, 2026 | - | |||
| 48328705 | Item authenticity concern | Solved | Normal | — | Social | — | 2h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | ||
| 09566368 | Klarna / Afterpay split issue | Solved | Normal | — | shade-matchvipapp | 6h | ⊘Not fired | — | — | — | Jan 21, 2026 | - | |||
| 49781540 | Wholesale order question | Pending | Normal | — | appdamagedshipping | - | —Skipped | — | — | — | Jan 18, 2026 | - | |||
| 79877560 | Insider tier issue | Closed | Normal | — | Chat | — | 7d 8h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 23, 2026 | ||
| 27666051 | Allergic reaction concern | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 12, 2026 | ||
| 41703006 | Restock alert for backorder | Solved | Low | — | damagedwholesale | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 95059676 | Cancel subscription / Auto-replenish | Solved | Low | — | appshade-matchvip | 6h | ⊘Not fired | — | — | — | Jan 7, 2026 | - | |||
| 81507318 | Loyalty points not posting | Solved | High | — | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | ||
| 22348310 | Return after 30-day window | Closed | Low | — | apployalty | 14h | ●Responded | 3/5 | — | — | Dec 26, 2025 | Dec 28, 2025 | |||
| 42533451 | Question about product ingredients | Solved | Normal | — | fragranceshipping | 1d 3h | ●Responded | 1/11 | — | — | Dec 19, 2025 | - | |||
| 31919965 | Order arrived damaged | Solved | Low | — | loyaltyrefund | 6h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |||
| 87989669 | App login problem | Closed | Normal | — | vipapp | 6h | ●Responded | 1/11 | — | — | Dec 5, 2025 | Dec 12, 2025 | |||
| 05263415 | Birthday gift not received | Solved | Urgent | — | Chat | appreturns | 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | ||
| 68368832 | App login problem | Closed | Normal | — | Chat | returns | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 21, 2025 | ||
| 34613172 | Restock alert for backorder | Solved | Low | — | Chat | bopisgift-card | 4h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 96959880 | Store experience feedback | Solved | Normal | — | damagedwholesale | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |||
| 18177234 | Cancel order request | Solved | High | — | influencerapp | 1h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | |||
| 58037432 | Store experience feedback | Closed | Normal | — | Phone | vipshade-matchsamples | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 13, 2025 | ||
| 36949953 | Price match request | Solved | Normal | — | shippingdamagedreturns | 2h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |||
| 13866443 | BOPIS order cancelled at store | Closed | High | — | samples | 1h | ●Responded | 10/11 | — | — | Sep 3, 2025 | Sep 9, 2025 | |||
| 72941749 | Missing samples in order | Solved | Normal | — | Chat | bopis | 19h | ⊘Not fired | — | — | — | Sep 2, 2025 | - | ||
| 67544665 | Restock alert for backorder | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Aug 21, 2025 | - | ||
| 92845688 | BOPIS order cancelled at store | Solved | Low | — | samples | 1h | ●Responded | 1/11 | — | — | Aug 16, 2025 | - | |||
| 71102428 | Restock alert for backorder | Solved | Normal | — | Phone | returns | 23h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | ||
| 56085782 | Influencer code not working | Pending | Low | — | Chat | bopisloyaltyshipping | - | —Skipped | — | — | — | Jul 31, 2025 | - | ||
| 50305374 | App crashes at checkout | Solved | Normal | — | damaged | 19h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |||
| 09747557 | Shipping cost question | Solved | Normal | — | vip | 17h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - | |||
| 57812292 | Klarna / Afterpay split issue | Solved | High | — | returnsrefundinfluencer | 22h | ●Responded | 3/5 | — | — | Jun 12, 2025 | - | |||
| 12707632 | Foundation match help | Open | Normal | — | refund | - | —Skipped | — | — | — | Jun 1, 2025 | - | |||
| 54305208 | Question about product ingredients | Open | Normal | — | shippingviprefund | - | —Skipped | — | — | — | Jun 1, 2025 | - | |||
| 23098194 | Birthday gift not received | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 3, 2025 |